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Imperial Toyota - Service Center

Milford, MA

4.9
384 Reviews

384 Reviews of Imperial Toyota - Service Center

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April 30, 2023

Devin helped me when I came in with a flat tire. I wasn’t waiting too long and he was very helpful. More

by willgr957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Sullivan
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

All the time best advisor really very helpful and good polite person JARETT VIENS I really appreciate his effort all the time smiles on face More

by Suraj chaudhari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarett veins he was very helpful advisor and very polite
Apr 27, 2023 -

Suraj chaudhari responded

JARETT VIENS best advisor all the time Great job

April 26, 2023

I went in for service on my air conditioner and met with Jarett Veins. He listened to me and set up my service quickly. He made me feel like I wasn't just another customer. I recommend him to anyone who nee More

by sherrie1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

sherrie1956 responded

I'm oking this review!

April 14, 2023

I HAVE RECOMMENDED IMPERIAL TOYOTA TO MY FRIENDS, CURTIS HAS NOT ONLY IMPRESSED ME WITH HIS KINDNESS, I HAPPEN TO BE IN MY SEVENTIES, BUT ALSO THE WAY HE EXPLAINS IN SIMPLE TERMS, THE NEEDS OF MY PRIDE A More

by SGPHIL6631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2023

I purchased my car at this dealer in 2020. Great purchase experience. I continue to take my car to this dealer for service. I was there recently for scheduled maintenance and was concerned I w More

by benidasb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

Great customer service. The staff is efficient and knowledgeable and completes service in a timely manner. I also appreciate updates on potential upcoming services that may More

by KMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

This was positively one of the most pleasant experiences in a dealership service department. Thank you so much, Roger! More

by stonelauren122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Barron
March 30, 2023

Gene was a great knowledgeable person to work with. My services were performed in less than an hour. Thank you very much and I look forward to working with you in the future. More

by Randerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2023

Gene desroches was very helpful when I took my vehicle in for service and courtesy was great More

by Peterdanakos47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2023

Great customer service! Quick and efficient. I will absolutely be back for my next service! More

by michaeltrafecante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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