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Imperial Toyota - Service Center

Milford, MA

4.9
384 Reviews

384 Reviews of Imperial Toyota - Service Center

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November 17, 2022

Excellent experience, service visit for oil change and multipoint inspection, Excellent customer service from all. I would go back again More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2022

Recently purchased a car at Imperial Toyota in Milford MA. Car brought in for a simple repair job and we were unable to get any information about the status for well over a day. Talked to Jarrett from Se More

by mhardy6990
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2022

Bought last 3 vehicles from Imperial. Gene in Service is very personal, knowledgeable and efficient. More

by chrisb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Barron
October 31, 2022

i had a great experience once again. ..i always ask for Roger Barron! he is always so professional. More

by Petpalsg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Barron
September 30, 2022

Went in for service curt helped check me in and his coworkers helped answer my random questions while he was busy. Great team in service More

by Toyotalover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Desroches
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2022

I worked with Devin when I brought my venza in for service. Very friendly and service was done in a reasonable amount of time. More

by pcarr283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2022

The service advisor was great in informing me of everything needed for my car service. He is the type to give you 2miles when you only ask for one. More

by Professor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Professor responded

Great service

August 14, 2022

I have always had a pleasant experience at Imperial Toyota but my last visit was exceptional. Roger Barron greeted me in a timely manner for my scheduled appt. He was thorough and knowledgeable. But wh More

by car review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Barron
August 08, 2022

i have always found confidence in leaving my vehicles in the care of Devin. He is knowledgeable and honest. I am confident and comfortable knowing he is overseeing the work on all my vehicles. More

by srondea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2022

DEVIN WAS EXCELLENT, HE TOOK GREAT CARE OF MY VEHICLE AND WAS VERY INFORMATIVE THROUGH OUT THE PROCESS. I RECOMEND TO SEE HIM FOR SERVICE. THANK YOU FOR HELPING ME OUT More

by EC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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