Import Masters
Great Neck, NY
Filter Reviews by Keyword
By Type
Showing 365 reviews
Great customer service They are very professional and helped me purchase my 2015 Mercedes Benz which I love!! I would recommend this dealership to my friends and family! They are very professional and helped me purchase my 2015 Mercedes Benz which I love!! I would recommend this dealership to my friends and family! More
Alejandro he’s amazing sales man He works with you and You guys are lucky to have an employer like him excellent work Alejandro Keep the good work Happy with purchase waiting on r He works with you and You guys are lucky to have an employer like him excellent work Alejandro Keep the good work Happy with purchase waiting on replacing on tires only when you guys get them and can’t be more happy great great work guys. More
Unprofessional, untruthful, shady operation After inquiring online about the availability of a specific car, I received a follow-up phone call from Trina wanting to schedule a "priority test dri After inquiring online about the availability of a specific car, I received a follow-up phone call from Trina wanting to schedule a "priority test drive" and texts from Paul inquiring what time I could come in as well. After some initial correspondence back and forth, I let them know that I would get back to them with a time I could come in. I later responded to Paul's text with a time that I could be there and received no reply and then called back Trina and got a recorded message and left a voicemail. I figured they were busy and since their latest messages to me were only an hour or two prior, I did not think there would be an issue if I showed up at 5:30 pm. It would have been understandable if I arrived and they could not assist me right away, but it was infuriating after driving 50 miles and an hour and twenty minutes when I was told that they had two Mercedes GLE450s recently but the last one was sold a couple of days ago. I informed the people helping me that I was interested in only one car with specific features and that Trina and Paul had both communicated to me about scheduling a priority test drive for that day just hours ago and I showed them the voicemail transcripts from Trina and the texts from Paul. Only the receptionist apologized, the salesperson kind of shrugged and was uninterested and the sales manager hid in his office after peeking out the shade and seeing I was a bit pissed. Their combined reactions were very telling and made it clear that this is how they operate on a routine basis...anything to get you in the door. Shame on me for not being more cautious, but I recently had so many good interactions with both new and used car dealerships that I guess I let my guard down. I was naive to think that these stone age car selling tactics were no longer being employed by shady operations like this one. More
They STEAL your CREDIT I applied here and next thing I see is that my credit is being run at different places, not just for auto but I am getting letters about applying for I applied here and next thing I see is that my credit is being run at different places, not just for auto but I am getting letters about applying for bank loans, opening bank accounts, credit card applications etc. This was the ONLY place I applied for a loan in a long time and it all started to happen within 2 weeks of applying here. They did seem shady when I walked in, never knew it was this bad. Need to call on the cops on these guys!! More
Awesome Man if you really want a nice car and are stuggling to get one just go with these guys they are the best!! They will make it happen for you specially Man if you really want a nice car and are stuggling to get one just go with these guys they are the best!! They will make it happen for you specially mohammad thats the right person to go to thank you again brother. More
Excellence Great experience.. This is my Second Car purchase from Masters and I won’t not go any where else. The keep their customers current. See you g Great experience.. This is my Second Car purchase from Masters and I won’t not go any where else. The keep their customers current. See you guys in 2 years for another upgrade. More
Amazing I found a car online and went to check it out. The next day I drove off with it. These guys are awesome fairly priced vehicles in such good condition I found a car online and went to check it out. The next day I drove off with it. These guys are awesome fairly priced vehicles in such good condition and the professionalism. Mohammad helped me out a lot and got my deal done the way I wanted to. I will definitely recommend going yo this place for your next car !!!! More
Amazing and caring person! My husband and I have been looking for a car for the past few months and were ready to give up until Mohammad helped. Mohammad is an amazing guy who h My husband and I have been looking for a car for the past few months and were ready to give up until Mohammad helped. Mohammad is an amazing guy who helped us find the perfect car. He is very caring, enthusiastic, and so helpful. We recommend Europeon Motors Dealership because of our great experience with Mohammad. He helped with everything along the way!- Beata and Jerry More
Jammal was very helpful he got me wanted and even went out his way to give me different suggestions to make me happy not like some dealerships that try to st was very helpful he got me wanted and even went out his way to give me different suggestions to make me happy not like some dealerships that try to stick you with a vehicle cause they want to get rid of it so i really appreciate that thanks to him i can pick up and drop of my kids without a problem again appreciate it More
Amazing Make sure you guys ask for David N I just got my MB C300 this guy David N treat me like a family and he work so hard to get me good price I’m so happy Make sure you guys ask for David N I just got my MB C300 this guy David N treat me like a family and he work so hard to get me good price I’m so happy with this car dealer and David N no words to describe. wish I can do more then 5 stars for David N. More