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Incredible Auto Sales

Bountiful, UT

2.4
123 Reviews

3287 S HWY-89

Bountiful, UT

84054

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Showing 123 reviews

January 10, 2019

Great cars - Great people The staff here is amazing. I have never felt too welcome in a business. They answered all of my questions with a smile and made sure I was comfortable More

by Casenjames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Bosserman, Mike Pettingill, Mohsen Barhemmat
December 05, 2018

Greater than Expected! I found a Toyota Tacoma that is Awesome, called Mike to put a deposit down, flew in from Colorado the next night with a cashiers check. Nathan picked More

by Ttodd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan, Mike Pettingill, Rick Pettingill
November 26, 2018

It made car buying easy We had our own financing set up, Chris got us a better approval and was so helpful with the car buying process. We purchased a great vehicle at a gre More

by Cknchhk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Bosserman, Chris Wessman
November 17, 2018

Not what I thought it would be I have been to dealerships of all sorts. This one was not what I thought it would be. I had the same hesitation tjat I had at others but the way they More

by Layha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ward, Misty Bosserman
November 15, 2018

They tried , should have removed the hitch :( My vehicle was filthy dirty with tons of two different kinds of dog hairs!! I traveled out of State to pick up the vehicle and therefore didn’t have a More

by Alexis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Pettingill
Jan 10, 2019 -

Incredible Auto Sales responded

Rick worked to fixed your complaints the next day all day to your satisfaction. He even discounted the car 750 dollars causing a huge loss on the car. He did everything to make you happy. You never said anything about dog hair or the hitch which was part of the features on the vehicle. You then called threatening the dealership that if we did not pay more money out to you in repairs, that you'd blast us with negative reviews everywhere. This is a result of us not giving into your threats. You bought a Lexus 4,000 back of book. We are sorry that you feel this way. Rick was very good to you and bent over backwards to take care of your every need.

Jan 10, 2019 -

Alexis responded

Thanks for trying! However, I never received the reimbursement check as you promised for the previous owners very old hitch I had to have Uhaul removed.

November 02, 2018

Best buying experience. Ever. I loved buying my car from Incredible Auto Sales. No pressure here. Mike let me take the car to my mechanic to inspect it. Mike even obtained a spare More

by Allen F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pettingill
November 01, 2018

This place rocks! This girl knows her stuff! Very friendly and polite. If you need financing go see her! They'll get you the best rates ever!!!! You wont regret it! More

by Lambo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Bosserman
October 21, 2018

Breath of fresh air After my car recently broke down. I was faced with daunting task of finding a replacement vehicle for my family of five after a fairly recent bankrupt More

by Lightner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ward, Misty Bosserman
October 04, 2018

Bad experience I will not recommend this place to anyone we got our vehicle 2nd day & engine light came on they took back the car for a week & we got it back nothing More

by Polyfreak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Pettingill
Oct 20, 2018 -

Incredible Auto Sales responded

I'm sorry about everything that happened. I am super glad we were able to fix this issue and keep you in your car with other funding options.

October 04, 2018

Unprofessional mess I made an appointment to look at a vehicle. The vehicle was made available for 5 hours and not even close to the condition it was represented to be. More

by Dodge fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mohsen Barhemmat, Rick Pettingill
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