
Indy Auto Man
Indianapolis, IN
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Pretty standard experience Overall friendliness of staff was great. My salesman was very kind and had great consistent communication. As most dealers do, some facts were exagg Overall friendliness of staff was great. My salesman was very kind and had great consistent communication. As most dealers do, some facts were exaggerated and lied about in order for him to sell me the car at the highest price he could. I was told that a car listed at 9,500 was bought from the auction at 8,500. Anyone that knows anything about auctions knows that a dealership would never buy a car from an auction at that price, and then only list it for 1,000 dollars more. A lot of customers do not know those sort of details, but since my neighbor is an auctioneer, I was able to catch that lie. With that being said, it is not a huge deal to me since most salesman do stuff like that. The man that handled the contracts, financing and paperwork was also a bit rude and unprofessional at times when I spoke with him a week and a half after I bought the car. Overall, my experience was average because the high level of customer service and communication pulled my experience back up after some of the negative things I mentioned. There was also a small issue with an electrical component of the car that reads tire pressure. Something small like that needs to be handled by the dealer before selling the car. Not only did I have to discover this problem for myself during the test drive, but they also were not willing to fix the problem themselves and I had to go pay to get it fixed myself after I bought the car. Typically, dealers are willing to take care of small problems such as these before selling the car. More
Out of state buyer,positive experience. My purchase of the 08 Audi went off without a hitch. Their constant communication via call,text and email stood out during this easy process. The car My purchase of the 08 Audi went off without a hitch. Their constant communication via call,text and email stood out during this easy process. The car was as advertised and clean. Test drive went well and I felt welcome at the showroom/dealership. Keep up the good work Indy Auto Man. More
great experience I was never so happy in buying a car after I left the dealership and I will recommend anybody in the market to Sam and Demtry at Indy auto I was never so happy in buying a car after I left the dealership and I will recommend anybody in the market to Sam and Demtry at Indy auto More
Sam Made it Happen Sam helped out a lot and knew that I wanted to process to be quick and painless. He made sure that I was 100% satisfied before I walked out the do Sam helped out a lot and knew that I wanted to process to be quick and painless. He made sure that I was 100% satisfied before I walked out the door and I really appreciated that. He sent the car back to detail so that it looked top notch and did it while I waited. More
Highly recommend Sam! He was very nice and patient with me and my decision process. He worked his magic and Im driving home in my new car. Thank you. He was very nice and patient with me and my decision process. He worked his magic and Im driving home in my new car. Thank you. More
WOW!!! I got there and knew which car I wanted. Walked in the lot and within a few minutes Sam ran up to us and offered to help us out. He was very friendly I got there and knew which car I wanted. Walked in the lot and within a few minutes Sam ran up to us and offered to help us out. He was very friendly and I was extremely happy to leave there with the car I wanted. More
I'll buy again HERE I was happy with my purchase and INDY auto man very friendly dealership. Go see Sam the man for a car he is not pushy and nice guy. I was happy with my purchase and INDY auto man very friendly dealership. Go see Sam the man for a car he is not pushy and nice guy. More
Car Purchase I'm most impressed with the honesty from Victor Gonzalez comparing vehicles to accommodate my needs versus attempting to influence my decision to bene I'm most impressed with the honesty from Victor Gonzalez comparing vehicles to accommodate my needs versus attempting to influence my decision to benefit his gain from a sale. I didn't arrive prepared to purchase a vehicle. The staff worked expeditiously and thoroughly to finance me for a quality used vehicle. I am both impressed and grateful. I highly recommend this dealership! More
Cane home as a happy wife I was on vacay to come home to my husband buying a truck and he said Sam was a great help in the whole experience. I was on vacay to come home to my husband buying a truck and he said Sam was a great help in the whole experience. More
I'll recommend Sam I was at 2 other places in the past couple weeks before buying from Indy auto man and Sam was great helping me the whole experience. I was at 2 other places in the past couple weeks before buying from Indy auto man and Sam was great helping me the whole experience. More