Indy Auto Man

amazing my salesman was amazing...great treat ,friendly and he was exellent to my kids great service he treat me and my husband exellent thats why we came bac my salesman was amazing...great treat ,friendly and he was exellent to my kids great service he treat me and my husband exellent thats why we came back to close the deal with him !!!! More

Great experience I had a great experience with Sam at Indy Auto Man. He made the process easy and pleasant, and I would definitely recommend him to my friends. I had a great experience with Sam at Indy Auto Man. He made the process easy and pleasant, and I would definitely recommend him to my friends. More

Great Experience, After a Long Day of Car Shopping. I was at 4 other dealerships that day and got very little attention with my needs. From the time I called to the time I drove away in my new car I re I was at 4 other dealerships that day and got very little attention with my needs. From the time I called to the time I drove away in my new car I received the attention I thought I deserved as a car buyer. Chris, Sam, Dmitry, and Joel were great to work with...And i heard that Indy Auto Man was looking to open a new location, Noblesville is a great area for a great auto dealer. More

Very poor overall I was pretty excited about buying my new pickup from indy auto man as I've read good things about them, but unfortunately my experience was quite the I was pretty excited about buying my new pickup from indy auto man as I've read good things about them, but unfortunately my experience was quite the opposite. Just after leaving the car lot with my new(to me) truck, nearly every warning light on the dash came on(less than 20 miles down the road). As a life long mechanic, I was not happy at all. This meant that prior to me test driving the truck, someone went through a lot of trouble to cover up all the issues this truck has and clear ALL of the trouble codes. Extremely crooked! No wonder they wouldn't offer a warranty on this vehicle with just over 100k. I've made several attempts to resolves these issues and left several messages and can't even get anyone to return my phone call. Very unprofessional if you ask me. Do yourself a favor and avoid this place at all cost! More

Easy Process in/out quickly Great selection of used cars. Wide variety and the inventory looks to be in great condition. Dealer fee's and processing are not good to see but if th Great selection of used cars. Wide variety and the inventory looks to be in great condition. Dealer fee's and processing are not good to see but if the price is right it makes it tolerable. More

Great car buying experience This is my second time purchasing a car from here and again the service was excellent! From Tabitha at the front, to Sam my car guy, to Dimitry, Dena This is my second time purchasing a car from here and again the service was excellent! From Tabitha at the front, to Sam my car guy, to Dimitry, Dena and can't forget about Scott they were all very helpful with my car buying experience. I will always recommend Indy Auto Man to anyone looking for a great car, great price and great service! More

Would not recommend anyone to this dealership!! Truck I bought has already had many problems and rust was hide with spray paint. Never had these kind of issues at Rayskillman. I'd recommend stay far Truck I bought has already had many problems and rust was hide with spray paint. Never had these kind of issues at Rayskillman. I'd recommend stay far away from this place. Also took the truck back to get my door Handle fixed and they scratched my mirror but never told me. I noticed when I got home. More

They got me in and out, i drove in from out of town, needed Lisa responded to my email, the car was everything she said it was. A very good experience. I would recommend checking out Indy Auto Man. Lisa responded to my email, the car was everything she said it was. A very good experience. I would recommend checking out Indy Auto Man. More

Great Friendly Staff, Quick Responses, However I live roughly 5 hours away from Indy Auto Man. I saw on their website the vehicle that I was interested in purchasing, and decided to be spontaneous I live roughly 5 hours away from Indy Auto Man. I saw on their website the vehicle that I was interested in purchasing, and decided to be spontaneous as I usually am. I called in and got with Lisa, and within two hours we had the car on hold for me and I was approved for a loan. They stayed open late, especially Dimitri, while I gave the car a final look over and the much anticipated test drive, and it turned out great. My brother and I knew they have been sitting on this car a while, and I was a little concerned about buying it because within the month I was going to put 5000 miles on it with weddings and work, and wanted a warranty. Eugene understood and worked with me to get me a 3000 mile warranty included in the price of the vehicle. The car had some minor things not shown or worded clearly in the ad. Mainly, some rust underneath weather guards in the wheel well (wasn't too concerned since I am dipping the underneath of the car to protect against such rust), sunroof motor is out, and I somehow overlooked that I am missing a headrest on the backseat. That is when I got a little sour taste in my mouth. Within the first 1000 miles, check engine light came on, and recommends a fuel pump. My certified mechanic from Aamco in the town I live in did a full inspection, and noted the front driver side hub needed replaced, brakes, and the fuel pump, though I believe it could be a O2 sensor instead. The cost for a shop to do everything would be around 1100, which is the consumer rate. I contacted Indy Auto Man three times via phone, and two emails before I was returned with more bad news. I knew there was a catch in the warranty, and sure enough the work had to be done by Indy Auto Man (5 hours away) or by a Land Rover Dealer (2.5 hours away). I figured we could have easily worked something out and split the repair to keep me here in town where I am needed at work as well as not to inconvenience me by trying to schedule a time with them or Land Rover in a city for them to do all the work in one day (which would have been unlikely to be completed). At the time, I had about 400 miles left on my warranty, and decided against going out of my way to get a hold of them anymore to visit my friend who became ill and put in the hospital instead, therefore, putting me out of my warranty coverage. I urge anyone buying from any dealer to really petition for some coverage to help you out. I thought by me being so far away as well as working in the occupations I do that they could arrange to have a certified, national mechanic to do the work, and I was even willing to split all work 50/50, but they made it clear they didn't seem to care how I was doing a month removed from purchasing the car. All around, they are awesome, great prices and easy to work with staff. But remember, they are still in retail, so customer service only goes to a certain point in that field. Love my car, loved the process, however wished they could have went that extra mile or answered a call to make it that much more special. I hopefully will never need to purchase another used car from a dealer, but if I had to, I would consider Indy Auto Man still just due to the selection, prices, and staff; but am not opposed to searching elsewhere. Lastly, I paid 500 before seeing the car to put down and put the car on hold so it wouldn't sell on my drive up there (though the car was sitting there for over 2 months from when my brother saw it when they bought the BMW 545i from them about that long ago) and they said it went towards my car, however I cannot find such charge or credit for a 500.00 payment on any of my paperwork or on my remaining loan balance. It may be worded some how differently and lost in a fee somewhere, but something else I find to be a little awkward. I know I sound negative about this place, and I am not trying to be. Overall, it was a nice experience, just wasn't wowed with how some things are handled. I grew up around cars and work with dealers all the time and it is always the same story. I was just hoping to maybe found that one different place. More