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Indy Honda

Indianapolis, IN

Overview
Employees
Reviews
Vehicles
4.5
2,189 Reviews
Serving the area, Bob Rohrman Indy Honda, located in Indianapolis, Indiana, is your premier retailer of new and used vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous.
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8455 U.S. 31 South

Indianapolis, IN

46227

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Showing 2,189 reviews

October 27, 2022

Mr. Hall was patient with my indecisiveness and never-ending questions the entire time and even talked me through the pros and cons of the vehicles I was interested in so that I could make the best More

by Ulrich1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Schoettle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2022 -

Indy Honda responded

Hi there! Thank you for the awesome review! Here at Indy Honda, it is our pleasure to answer any inquiries and explain all your options in detail. Our Sales Team takes the necessary steps to ensure we are listening to your requirements, as well as your desired preferences to ensure that we provide you with the best recommendations. We are delighted to know that we were able to get you what you wanted and needed in a vehicle! Thank you for allowing us to serve you and please let us know if we can assist you again down the road!

October 23, 2022

Nicholas was very professional and communicated the production and delivery timeline for my CRV. He was helpful in the financial arrangements and communicating with me after sale and delivery. More

by CBEEVER48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2022 -

Indy Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 22, 2022

This dealership does not want to help with an issue we have with our 2022 odyssey. They say they will call us and one month later, still nothing. We call and leave messages and no call back. Went in to th More

by NTN789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher
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Oct 25, 2022 -

Indy Honda responded

Hello, Thank you for sharing your review. We would like to speak with you regarding your recent interactions with our Service Department and your 2022 Honda Odyssey. Please contact our Customer Service Team so that we may discuss your feedback. Best, Customer Service Team 317-225-5542We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Oct 27, 2022 -

Indy Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 17, 2022

Kevin is always professional and explains everything, what to expect and if there's any questions or problems to call. More

by alliedillingham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2022 -

Indy Honda responded

Thank you for your business and this review, Allie. We're happy to hear Kevin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 16, 2022

Everyone that I dealt with from scheduling the appointment to the service Mgr were all pleasant to deal with and efficiently took care of the issue of the recall More

by BDWALTZFARMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There were Two young ladies that I deal with when scheduling were very pleasant, Sorry can't recall thier names
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Oct 16, 2022 -

Indy Honda responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

October 16, 2022

Offered 25% of the KBB pricing with Lousy reasoning. Really disappointed… will not refer anyone More

by ASHISH_S2001
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
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Oct 18, 2022 -

Indy Honda responded

Hello, I welcome the opportunity to learn more about your experience with our Sales Team and the quote you received. If you could please contact me at your earliest convenience, I would like to discuss this further with you. Thank you, David Piercefield General Manager (317) 887-0800Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Oct 19, 2022 -

Indy Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 13, 2022

Very pleasant staff from service representative to checking out. Genuine people who care about good service. More

by KRISTISEBASTIAN42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Rohrman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Modugno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsie Becher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2022 -

Indy Honda responded

Kristi, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Indy Honda.

October 08, 2022

I always take my Honda to Indy Honda for service. The personnel are top notch, and they always keep you informed as to what service is up coming. More

by Goley46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2022 -

Indy Honda responded

Hello! Each and every day, the staff of Indy Honda strives to be excellent. Great ratings like yours are always our goal! We are always happy to be of service.

October 07, 2022

Took 2days to fix a “30 minute to 3 hour job as stated by the Honda recall info More

by THEHEATHS
Customer Service
Recommend Dealer
No
Employees Worked With
Kevin McDaniel
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2022 -

Indy Honda responded

Hello, ​I would like to learn more about your customer experience with our Service Staff regarding the Honda recall. We always strive to ensure 100% satisfaction for our customers here at Indy Honda. Your satisfaction is important to us and I would appreciate it if you would reach out to me directly to discuss this further. Thank you, David Piercefield General Manager (317) 887-0800Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Oct 11, 2022 -

Indy Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Oct 11, 2022 -

THEHEATHS responded

you can call at 317-850-3891

October 07, 2022

Very cold, unwelcoming experience. Last car I will buy from them. This makes car #4 that I have purchased. Wasn’t impressed with finance manager.. I don’t even know who he was.. no More

by JCH62975
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicolas Ferrari
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2022 -

Indy Honda responded

Hello! Thank you for informing us about your experience with our Sales Team. Your satisfaction means a lot to us here at Indy Honda and we take your feedback very seriously. Please reach out to us at your earliest convenience to discuss this in greater detail. David Piercefield General Manager (317) 887-0800Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Oct 10, 2022 -

JCH62975 responded

Yes you may contact me

Oct 11, 2022 -

Indy Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Oct 11, 2022 -

JCH62975 responded

James Houdek 317-441-9858

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