Indy Honda

Dedicated to customer service and quality. Explained Dedicated to customer service and quality. Explained process and pointed out any impending concerns or problems. Dedicated to customer service and quality. Explained process and pointed out any impending concerns or problems. More

Advisors were kind and helpful, they addressed the issue in a professional manner and delivered! in a professional manner and delivered! More

Best dealer for Honda used cars with excellent service. BEST TEAM Who guide properly within your budget. Good luck Indy Honda BEST TEAM Who guide properly within your budget. Good luck Indy Honda More

This is the second Honda i purchased from Indy Honda. Scott was awesome and exceptional. He is very knowledgeable and did everything possible to give me the best deal. He took really good care of us. He Scott was awesome and exceptional. He is very knowledgeable and did everything possible to give me the best deal. He took really good care of us. He is always reachable and provided prompt updates to all my questions. Scott made my buying experience so smooth and fast. The dealership was fantastic. Great customer service. Very professional staff. I would definitely recommend Indy Honda and big thumbs up to Scott. More

Work was completed within the time frame promised and the Advisor and Cashier were kind and professional. Advisor and Cashier were kind and professional. More

Scott was very helpful and made sure to to help answer any question I had. any question I had. More

Brian Beck was a very helpful salesman. He told me when the car would be in. It actually came in a couple days earlier. He let me know as soon as it came in. He was very nice and cares about what I wanted. the car would be in. It actually came in a couple days earlier. He let me know as soon as it came in. He was very nice and cares about what I wanted. I absolutely love my 2022 Honda Civic EX More

Gary and Malcom were fantastic to work with. We will be purchasing our next vehicle from here. purchasing our next vehicle from here. More

Kevin, Nick, Heath - the whole staff in the service center always take great care of me and my two vehicles. They answer all my questions and concerns. They don’t over recommend or try to up sell me se center always take great care of me and my two vehicles. They answer all my questions and concerns. They don’t over recommend or try to up sell me services I don’t need. I appreciate their input to keep my cars running and well maintained. Sure the service may take awhile, but I don’t want them to rush and overlook any details. I don’t rush my dentist either, lol. Usually it’s about an hour for a simple oil change. More

Joe our salesman was good, had car ready for test-drive when we arrived, always did what he was able to do to help transaction. Pete & especially Malcolm on the other hand made enough errors on paperwork when we arrived, always did what he was able to do to help transaction. Pete & especially Malcolm on the other hand made enough errors on paperwork and delivery to keep up the "disappointing" reputation that used car transactions are known for. We had walked out the door with our check in hand after failure to deliver the vehicle at the agreed time...Pete talked us back into the deal by offering a discount and home delivery...what should have been offered when we walked in the door and they knew the car wasn't even on the lot. Why they detail a car 41-miles away, only the accounting office knows. Early afternoon the car was delivered by the detail shop. Upon trying to plate the vehicle we found the first error...wrong VIN on ST-108; fortunately title & VIN on actual car matched. After making dealer aware of this issue it was about 10 days before new paperwork was ready for e-signature. Right after completing the e-signature process, the phone rings & Malcolm has an error in the paperwork that was just signed. After waiting 5 minutes on thew phone, new e-signature was ready & completed. Done Yet? Nope, had to meet Joe in Meijer parking lot to "wet sign" about 8 papers the next morning. So Have a ST-108 now? Nope. Multiple texts to Joe in sales to get the paperwork. Week later, it arrives via email in the junk folder. Done yet? Nope. Now Joe & Malcolm are requesting the title of the vehicle back, not likely to hand over a title to a vehicle that was paid-in-full via cash. Finally, after Malcolm texted directly did I see the issue..."we need the title for the vehicle you traded in". There was no trade-in...sure you have the correct transaction? Sad. Happy to say though the used Honda is perfect vehicle for a freshman in college, the 3rd CR-V we've owned since 2008. More