Indy Honda

Left car for 8:30 am appointment to do a software update. Supposed to be available by noon. Finally got a text in the late afternoon that it was ready. Took about half an hour to get the car. I had to go loc Supposed to be available by noon. Finally got a text in the late afternoon that it was ready. Took about half an hour to get the car. I had to go locate it on their lot with my fob. Software update didn't change the situation with the display monitor. Typical dealer experience. No charge because it was under warranty. More

Unbelievably bad experience with this dealership and the vehicle they sold me. Found a used car online I was interested in, went through 2 salespeople who both "chose to leave the dealership" the day after vehicle they sold me. Found a used car online I was interested in, went through 2 salespeople who both "chose to leave the dealership" the day after I started working with them. The third salesman was fine, did the bare minimum to close the deal since I was already interested in the car. Completed the vehicle purchase on 4/28 - driver's visor and touch-screen entertainment system broken upon purchase, they agreed to replace. Less than 16 hours off the lot, the Oil Pressure light comes on and car starts chiming incessantly, won't stop. Took the car to the dealership for this repair and the other promised repairs - took them EIGHT DAYS to complete. 47 days later (just over 6 weeks), both the Check Engine light and the Airbag light come on. I take the car to a Chevrolet dealership to have them assess their own brand of car - they report a blocked & broken air intake tube and a faulty airbag control module. $1600 in repairs - both are verified to be mechanical (i.e. non-wear-and-tear) issues, so they should fall under the AutoGuard warranty I was sold with the vehicle. Chevy dealership calls the warranty company - they refuse to cover either issue, without explaining why. Chevy dealership also noted an additional $800 in service needs (transmission, fuel induction, H-VAC) that they said are maintenance issues that should have been taken care of by 40,000 miles (i.e. BEFORE I bought the car) but were not done. So, in conclusion: my experience with Indy Honda leads me to believe they do not take care of their used vehicles the way they say they do; they are comfortable selling vehicles with known issues and sticking the buyer with the repair issues and costs; and their "upsells" of warranties at financing are completely and utterly worthless. AVOID THIS DEALERSHIP AT ALL COSTS. More

TK is the absolute best. She explains everything, no pressure , great personality, takes her time with you and don't feel like another number. pressure , great personality, takes her time with you and don't feel like another number. More

All suggested maintenance was done in a timely manner. The service advisor provide clear and accurate information as to the condition of the car and future potentially needed service The service advisor provide clear and accurate information as to the condition of the car and future potentially needed service More

Very satisfied Everyone was very personable and helpful. I’ve done business with them for years. helpful. I’ve done business with them for years. More

Quick and efficient service. I don’t remember who I worked with. worked with. More

Lyndsay provided great and super friendly service. She kept me up on the progress of the repair. After several issues with my Fit, I finally feel comfortable driving it again. kept me up on the progress of the repair. After several issues with my Fit, I finally feel comfortable driving it again. More

Love our new CR-V! Indy Honda made it possible to get the deal done. deal done. More

Always very helpful, polite and give a fair price for services. services. More

Helpful, courteous, high standards, including not hearing any curse words coming from the salesmen!! any curse words coming from the salesmen!! More