Indy Honda

Timely, courteous, professional I have enjoyed courteous and professional service every time I bring my car in for maintenance. The service technicians keep me informed and are prepa I have enjoyed courteous and professional service every time I bring my car in for maintenance. The service technicians keep me informed and are prepared to answer any question I may have. More

I usually take my car to Penske, negate that's where i bought. However this time I decided to try Indy Honda since it's so much closer. Jadon's customer service was far superior to the service I received bought. However this time I decided to try Indy Honda since it's so much closer. Jadon's customer service was far superior to the service I received from Penkse! More

Professional and friendly The car was as advertised, as well as cheaper than MSRP by quite a bit! The staff was friendly, and offered complimentary face masks, hand sanitizer, The car was as advertised, as well as cheaper than MSRP by quite a bit! The staff was friendly, and offered complimentary face masks, hand sanitizer, water, or sodas while you wait for the purchase process. Everything went smoothly. I would highly recommend! I worked with Devon and Brandon. More

Purchasing New 2020 Honda Pilot EX-L AWD I had a bad experience at a Toyota dealership here in Indianapolis (basically they e-mailed me a quote on a 2020 Toyota 4-Runner and when I got to dea I had a bad experience at a Toyota dealership here in Indianapolis (basically they e-mailed me a quote on a 2020 Toyota 4-Runner and when I got to dealership to finalize deal, they said they had "forgotten" to add the 7% sales tax, $2,700, to quote.) I just left Toyota dealership and contacted Indy Honda. My wife and I had test driven 2020 Toyota 4-Runner and 2020 Honda Pilot previously and liked them both. The Pilot definitely has more room inside, more amenities, a little better price and 0.9% financing. I used TrueCar for securing a price on a 2020 Honda Pilot EX-L AWD and Emily Nixon quickly sent me a price quote. I called and spoke with a Cynthia to verify total price of Pilot (including sales tax!) and it was a very fair price. I went to dealership on 7-6-20 to meet with salesperson (Puma Mand) to firm up final price. My wife came to drive Pilot one more time and we agreed to purchase the Pilot. We had trailer hitch installed and we picked up the car on 7-10-20. Very good experience at Indy Honda and appreciated their honesty in working through final deal. More

Purchasing a CR-V EX-L Personable, pleasant, responsive and willing to negotiate . Personable, pleasant, responsive and willing to negotiate .Personable, pleasant, respons Personable, pleasant, responsive and willing to negotiate . Personable, pleasant, responsive and willing to negotiate .Personable, pleasant, responsive and willing to negotiate . Personable, pleasant, responsive and willing to negotiate . More

Always great. We have bought three of our last four cars from Indy Honda. And we should have bought our last one from there. Call it temporary insanity, we will no We have bought three of our last four cars from Indy Honda. And we should have bought our last one from there. Call it temporary insanity, we will not make that mistake again! More

Sad. Spent three and a half hours to buy a car. Already had it picked out but just drug their feet. Not a great experience. had it picked out but just drug their feet. Not a great experience. More

Intermittent auto idle stop and headlight dimmer issues I was having some intermittent issues with the windshield wipers, the auto idle stop, and the auto high beam dimmer. Jadon stuck with the job and kee I was having some intermittent issues with the windshield wipers, the auto idle stop, and the auto high beam dimmer. Jadon stuck with the job and keep me updated throughout the repair process. Jadon and his electronics technician, Jacob Wade found two issues and repaired both. One issue was cause by some recent body shop work that had been performed. Jadon worked with the body shop and got to the bottom of the way forward. I was very impressed at the level of knowledge and work performed. More

Jadon Landis kept me informed and Daniel Baker did an excellent job with my oil change. He said everything was very polite and said everything was good excellent job with my oil change. He said everything was very polite and said everything was good More

Service Not all service customers in waiting areas were wearing masks, when masks should have been required of all personnel and customers in waiting areas. T Not all service customers in waiting areas were wearing masks, when masks should have been required of all personnel and customers in waiting areas. To protect other customers. More