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Indy Honda

Indianapolis, IN

4.2
2,146 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,146 Reviews of Indy Honda

February 10, 2020

Felt like my customer service rep rushed me. Did not let me ask questions before cutting me off. Only thing I needed was a replacement key. Didn’t offer me a tire rotation or anything else. Worked wit More

by TONYLAMONACA
Recommend Dealer
No
Employees Worked With
Jason Nowling, Jeff McNeeley
Feb 10, 2020 -

Indy Honda responded

Hello, I regret to learn of your disappointment with any customer service that did not exceed your expectations regarding your service experience. Please know I take your feedback seriously and would like to speak with you to remedy your concerns. Please contact me when you have a moment. Thank you. Best, David Piercefield General Manager (317) 887-0800

Feb 10, 2020 -

TONYLAMONACA responded

I wanted to give indy Honda an opportunity because I live in greenwood. I bought my previous 3 Honda’s from Penske and shall return to Penske as I feel like my experiences were better.

February 10, 2020

Excellent Service! Very nice Employees to deal with, great waiting area. Nice atmosphere and coffee and snack machines. Nice TV to watch and a great selection complement More

by MHECKER46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Carter, Jim Mills
Feb 10, 2020 -

Indy Honda responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, David Piercefield - General Manager - (317) 887-0800

February 10, 2020

I purchased my car from Casey, it was very quick and to the point . I was very satisfied with the process. Will return in the future when I am looking into another car. More

by Caleb
Recommend Dealer
Yes
Employees Worked With
Casey Loughlin
Feb 10, 2020 -

Indy Honda responded

Congratulations on your purchase, Caleb! We'll be sure to thank Casey for his great level of care and we look forward to your return!

February 08, 2020

Great service by Jeff as usual. From the minute we arrived to when we left, he kept us up to date. Also he paired my wife’s new phone to the car. More

by PEFLACK1
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Feb 08, 2020 -

Indy Honda responded

We'll be sure to thank Jeff for his great care and attention to your service needs. Thank you for your feedback and see you again in the future!

February 08, 2020

routine service Easy on line scheduling. Prompt attention by Dustin on arrival and good communication until my car was ready then shuttle service back to the dealer. More

by sehzebra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Feb 08, 2020 -

Indy Honda responded

Thank you for utilizing our online services. We appreciate your business and feedback. Have a great day and visit again soon.

February 07, 2020

Indy Honda provided great service to my vehicle. They were friendly and hospitable in allowing me to waiting in the lounge area for the service. They were prompt in providing an oil change and tire rota More

by DAVIDWAYNEGRIFF65
Recommend Dealer
Yes
Employees Worked With
Kevin Baker
Feb 07, 2020 -

Indy Honda responded

David, thank you for submitting a great review. We appreciate you allowing us to service your vehicle. Let us know if there is anything else that we can help you with.

February 07, 2020

Casey really took care of me. I didn’t feel pressured at any point and he was honest through the entire sale. He was very knowledgeable with the vehicles I looked at. He even went out of his way at numerous More

by julianmeow
Recommend Dealer
Yes
Employees Worked With
Casey Loughlin
Feb 07, 2020 -

Indy Honda responded

Julian, congratulations on finding the perfect Civic. Casey will be notified that you are satisfied with your experience. We look forward to any future visit.

February 07, 2020

Oil Change and Tire Rotation Great service overall by everyone involved. Indy Honda made it a seamless transition and I got right in with my appointment. Everyone was very friendl More

by LUKASSPRINGMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Rohrman, Jeff McNeeley
Feb 10, 2020 -

Indy Honda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, David Piercefield - General Manager - (317) 887-0800

February 07, 2020

New battery installed, manager is a good guy and service team is respectful, i always get my 2015 honda civic serviced here for that reason More

by KELBISMONTIEL
Recommend Dealer
Yes
Employees Worked With
Marshall Wilson, Jeff McNeeley
Feb 08, 2020 -

Indy Honda responded

That's great to see! We're thrilled to know that our team always exceeds your expectations! We look forward to working with you again.

February 07, 2020

Great service! Kevin was very friendly and easy to talk to about car issues, concerns, problems, or general knowledge. Short wait time for completion of service. Super job! More

by abjmacklin
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Feb 07, 2020 -

Indy Honda responded

Thanks! Pleasing our guests is very important to us. You can always count on a great experience when you visit. Kevin will appreciate your review.

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