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Indy Honda

Indianapolis, IN

4.2
2,145 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,145 Reviews of Indy Honda

January 23, 2020

Enjoyed visiting the dealer ship again. Have been very satisfied with the Honda’s we have had. Excellent service from all of you. Jonathan Koglin was very helpful and a great salesman. More

by ROBERT.MULRONEY
Recommend Dealer
Yes
Employees Worked With
Ryan Nesta, Justin Schoettle, Jonathan Koglin
Jan 24, 2020 -

Indy Honda responded

Thank you for the kind words for Jonathan, Robert! We are happy to see that we have earned your repeat business and look forward to working with you again.

January 23, 2020

The service department actually took time to listen to what you had to say and took care of the problem in a timely manner. Thank you More

by dodgeram678
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Jan 24, 2020 -

Indy Honda responded

You're so welcome! We'll be sure to share your feedback with our team. Please come back at any time.

January 22, 2020

Keeping my 2005 Honda Pilot up to date Jeff McNeeley has been the Service Advisor for my Pilot for fifteen years. My Pilot only has 135,000 miles on it, so I hope Jeff does not plan to ret More

by RDECKER2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Jan 22, 2020 -

Indy Honda responded

We'll be sure to thank Jeff for taking such great care of your Honda Pilot. We look forward to any future visits! Thanks for your review!

January 22, 2020

26 years and counting I have been cars from Indy Honda for over 26 years. On this deal, as with others, Adrian goes above and beyond to make it a great experience. He is ho More

by williamaorr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Rising-Moore, Ryan Nesta
Jan 22, 2020 -

Indy Honda responded

Thank you for your business and support all these years. We are so glad to find that Adrian has consistently provided you with the best care. We appreciate your strong recommendation and we welcome you again, Bill!

January 22, 2020

Bob Rohrman Indy Honda was the absolutely best experience I've had when service dealership in a long time. Kevin was very knowledgeable and helpful through the entire experience. I will definitely use this p More

by jamesdouglasmckinney1981
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Jan 22, 2020 -

Indy Honda responded

Thanks for taking the time to share your feedback about your experience. It's great to know that Kevin was so knowledgeable and helpful. We look forward to working with you again in the future!

January 22, 2020

rude and expensive Tried charging me $1250 for stuff I didnt need done. Also failed to mention til the day i got it towed to another company that it was $120 just to loo More

by cl38523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin
Jan 22, 2020 -

Indy Honda responded

Hello, I am concerned to learn about any miscommunication regarding the costs of services and would appreciate the chance to discuss this with you directly. Please feel free to reach out to me at your own convenience. I look forward to connecting with you. Best, David Piercefield General Manager (317) 887-0800

January 22, 2020

Brought my Pilot in for an oil change and tire rotation, and it was done in less than an hour. Honda Service Department always does excellent work! More

by JBRECK4503
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Jan 22, 2020 -

Indy Honda responded

Thank you for your feedback about your oil change and tire rotation. We appreciate knowing of your satisfaction and we welcome you again!

January 22, 2020

2 hours for an appointment for oil change is excessive. The shuttle was great to take me and pick me up. Ken Rynard was so professional. More

by PBEX49
Recommend Dealer
No
Employees Worked With
Kevin McDaniel, Jonathan Koglin
Jan 22, 2020 -

Indy Honda responded

Hello, I am concerned to learn about your dissatisfaction regarding the time it took to complete your oil change. Please feel free to reach out to us so that we can better understand what happened and address your concern. I look forward to connecting with you. Best, David Piercefield General Manager (317) 887-0800

January 22, 2020

great this service visit was efficient and helpful; it was very easy to schedule. Also I appreciate the convenient hours and the mailer reminders are helpf More

by ahaddix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Jan 22, 2020 -

Indy Honda responded

We are delighted to find that you felt the reminders were helpful. Thanks for your feedback about scheduling your service visit with us. Let us know if we can assist you again!

January 21, 2020

Service well done Service dept seems to genuinely care about the customers. They advise me on what I need to have done and when I need it they get my vehicle serviced a More

by SBEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Wilson, Jeff McNeeley
Jan 21, 2020 -

Indy Honda responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Indy Honda's Service Department. Sincerely, David Piercefield - General Manager - (317) 887-0800

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