Back

Indy Honda

Indianapolis, IN

4.2
2,148 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

Directions

By Type

2,148 Reviews of Indy Honda

September 18, 2020

The initial person I spoke with in service treated me like I was an idiot , then pawned me off the 2nd service person was okay. More

by OFFICERJ150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin McDaniel
Sep 18, 2020 -

Indy Honda responded

Hello, I am troubled to learn about any interaction that has led to your negative impression. Our team strives to treat all guests respectfully and it is concerning that you felt otherwise. Please reach out to me so that we can address your concerns. Thank you. Best, David Piercefield General Manager (317) 887-0800

September 18, 2020

The service to my car and resulting customer service from the mistakes that were made were some of the worst I've ever experienced as a consumer. Indy Honda made unforced errors on their end, made excuses f More

by merodenad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Moore
Sep 18, 2020 -

Indy Honda responded

Hello, I am sorry to learn about your disappointment regarding the services we provided. Please do not hesitate to reach out to me directly so that I can better understand what happened and address your concerns. I look forward to connecting with you. Best, David Piercefield General Manager (317) 887-0800

Sep 19, 2020 -

merodenad responded

Hello David, Prior to this review, I had already sent an email directly to you. I would appreciate a response.

September 18, 2020

Great service, great information, all questions answered satisfactorily. Sat in different models to test preferred height of seats. Compared options between models. Received instructions regarding new optio More

by SUEVESSELY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa King, LaMont Carroll
Sep 19, 2020 -

Indy Honda responded

Hello - I appreciate you taking the time to write such a nice review about our staff here and I'm thrilled to hear your time at Indy Honda was productive, efficient, and an overall positive one. We look forward to seeing you again!

September 18, 2020

No problems on this visit. Car was checked in,Serviced, No problems on this visit. Car was checked in, Serviced, and work completed promptly. Jeff is the reason the reason I still use this dealership for s More

by David B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley, Kevin McDaniel
Sep 18, 2020 -

Indy Honda responded

I appreciate you taking the time to write a review and sharing your positive experience with our Service Department, and with Jeff and Kevin in particular. Glad to hear your Honda is tuned up and back on the road in superb condition! We look forward to seeing you next time!

September 17, 2020

Brian made the car buying experience enjoyable. For a first time car buyer, I was unsure what to expect, but Brian made this a very positive experience. More

by FORDET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Beck, Justin Schoettle
Sep 17, 2020 -

Indy Honda responded

Hello, thank you for taking the time to leave us a positive review. We are happy to hear that Brian was able to help you find a great car and was able to make the overall experience at our dealership fun and stress-free. If you ever need help with your vehicle, feel free to give us a call!

September 17, 2020

Jeff was very courteous and the service was prompt and completed to my satisfaction. The wait time was a little less than what I expected which I appreciated very much. Thanks!!! More

by JERRY LINDSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Sep 17, 2020 -

Indy Honda responded

Jerry, Thank you so much for taking the time to write about your experience with our team here. We are very happy to see hear that Jeff was able to help you with your vehicle needs. If you ever need help, you know we'll be here for you!

September 16, 2020

Please leave this part off next time the twenty five word minimum is on the verge of costing you a rating point. I was well served and enjoyed my visit but this is unnecessary More

by RMASS212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa King, Jason Nowling, Pamu Mand
Sep 17, 2020 -

Indy Honda responded

We appreciate your five-star rating! Thank you and have a wonderful day.

September 16, 2020

I like them so much I bought 2 cars in 3 months from them. My salesman Mark and the finance people went above and beyond to get me into the vehicle of my choice at the right price and payment. I would More

by MIKEBOURFF
Recommend Dealer
Yes
Employees Worked With
Mark Pio
Sep 17, 2020 -

Indy Honda responded

Thank you for the fantastic review, Mike! We are so pleased to know that Mark and the team all went the extra mile for you, and earned your repeat business so quickly! Congratulations on your two new purchases; we hope to work with you again.

September 16, 2020

Great service! Appreciate all the support given and friendliness of staff! Service staff is great and Mark Pio in sales is best in class. Thank you! More

by COURT.GROVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pio is also great, Jeff McNeeley
Sep 17, 2020 -

Indy Honda responded

Thank you for the positive feedback! We are happy to know that you had a 5-star experience with us and that our team provided great service, especially Mark. We truly value your business!

September 15, 2020

Indy Honda has always taken good care of our automobiles. We are especially thankful for their customer care and professional service. The young lady at the Cashier's desk is always thoughtful, connective, a More

by RJDEGGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley, Heather Schultz
Sep 15, 2020 -

Indy Honda responded

Hi there, thank you so much for the kind words! We're glad to hear our team has given you excellent service. If there is anything else we can help you with, please let us know.

...
88
...