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Indy Honda

Indianapolis, IN

4.2
2,146 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,146 Reviews of Indy Honda

August 23, 2020

We had a great experience with this dealership, for the most part. We drove past a Honda dealership in our town because of the greater discount offered through Perks at Work at Indy Honda. Our daughter pu More

by SWURFELALLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Worland, Jason Nowling, Ryan Nesta, Justin Schoettle
Aug 24, 2020 -

Indy Honda responded

Thank you for sharing your feedback with us! We are happy to know that overall you had a great experience with us and we apologize for any confusion. We will make sure to share your feedback with management and we hope that you will continue to choose us as your dealership.

August 22, 2020

They are honest and direct. This is at least my fifteenth car purchased from Indy Honda, and it will not be my last. Being told when the deal is not good has been as valuable as being able to exe More

by Earl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Rising-Moore, Tim Carter
Aug 22, 2020 -

Indy Honda responded

Hi Earl, Congratulations on your 15th car! We are so thrilled to hear about how wonderful your experiences have been at Indy Honda. Thank you for taking the time to give us a review and repeat business! We look forward to working with you again in the future!

August 21, 2020

I went in for just a maintenance service. My service guy Chuck was great! Walked me thru everything and was so friendly. Overall good service experience. More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck
Aug 21, 2020 -

Indy Honda responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, David Piercefield - General Manager - (317) 887-0800

August 21, 2020

The service dept. Is the WORSE I have ever experienced in my 60 yrs. of owing automobiles... I have made this noted to HONDA AMERICA.... More

by RW BERTLING Ret. USAF
Friendliness
Recommend Dealer
No
Employees Worked With
Jeff McNeeley
Aug 23, 2020 -

Indy Honda responded

Hello, We are sorry that you feel this way about your recent experience with us. If you would like to speak with me about what happened regarding your time here, I would be happy to speak with you and address any questions or concerns you have. Please give me a call when you are available. Thank you. Best, David Piercefield General Manager (317) 887-0800

August 21, 2020

Kevin is incredible! My experience was great both times thanks to him. He was very helpful and informative. I will be back when need ed More

by nsandhu70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Aug 21, 2020 -

Indy Honda responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, David Piercefield - General Manager - (317) 887-0800

August 21, 2020

Indy Honda was wonderful helping me get the car I wanted & it was a great experience...I would absolutely recommend them to family & friends......And, I Love my new car😁 More

by JLL831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Rising-Moore, Mark Pio
Aug 21, 2020 -

Indy Honda responded

We cannot thank you enough for your wonderful review of Indy Honda and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, David Piercefield - General Manager - (317) 887-0800

August 21, 2020

The service order was supposed to be with Mr. NcDaniel The service order was supposed to be with Mr. NcDaniel but somehow Mr McNeely took charge. This has happened to be before withMr McNeely. He is too More

by DSTOWERSD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Aug 21, 2020 -

Indy Honda responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. David Piercefield - General Manager - (317) 887-0800

August 20, 2020

Over the years, all of our service has been handled by Indy Honda because of their excellent service department. Jeff McNeeley is our service advisor and he always provides exceptional customer service as More

by RANDPSEMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Aug 20, 2020 -

Indy Honda responded

Hi there, thank you for the great review with Jeff! We truly appreciate your business and are here for you anytime you need help.

August 20, 2020

We have been going to Indy Honda for many years now and it has been going down hill. They know how to change your oil and do recalls, but much after that I feel they don't have enough experienced technicia More

by Disappointed Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jadon and the service department manager (did not catch his name)
Aug 20, 2020 -

Indy Honda responded

Hello, I am troubled to learn of your disappointment with any services that have left you with a negative impression. Our customers' are our top priority and I would like to connect with you to better address your concerns. Please contact me when you have a moment. Thank you. Best, David Piercefield General Manager (317) 887-0800

August 20, 2020

Great.job by Jeff Mcneeley, my service advisor at Indy Honda. He is extremely knowledgeable and so courteous. Jeff explained the whole service process to me and I was very impressed. More

by PEFLACK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Aug 21, 2020 -

Indy Honda responded

We greatly appreciate your outstanding review. We are so pleased to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit!

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