Ingram Park Nissan
San Antonio, TX
Filter Reviews by Keyword
By Type
Showing 556 reviews
By far, hands down, the GREATEST expierance I have ever had purchasing a vehicle. Dean Soto should be a "keeper" for your dealership. He made sure that we understood every step from looking at the vehicl had purchasing a vehicle. Dean Soto should be a "keeper" for your dealership. He made sure that we understood every step from looking at the vehicle, driving it, understanding the steps of negotiations, signing the contract, how to operate the vehicle, to, purchasing accessories, maintance options, and referal incentives. He has offered to help link up the bluetooth on our phones with the new car. Dean has even offered to go by our house to help program the garage door openers. James was also helpful and was able to answer any questions of payment and/or contract terms. He also got us that GREAT price! I have and will continue to purchace all of my vehicles from Ingram Park Nissan, this was my fourth! THANK YOU INGRAM PARK NISSAN More
A very good experience..My english is not so good and Fred Estrada speaks spanish and I could ask everything of my concerns..I'm sorry, but I don't have or don't remember the name of other person helping Fred Estrada speaks spanish and I could ask everything of my concerns..I'm sorry, but I don't have or don't remember the name of other person helping me...he also speaks spanish...I think is Mr. Estrada boss... I love my car!!!! Diana Mata (210) 379-9168 More
Excellent experience, friendly sales persons, fast and attentive service, would definitely recommend this dealership to friends and family. The dealership was willing to work with us until we were satisfi attentive service, would definitely recommend this dealership to friends and family. The dealership was willing to work with us until we were satisfied with our purchase. I definitely look forward to any future encounters with this dealership. More
I traveled 4 hours to buy from Adam at IPAC Nissan. I made calls from home and he worked everything out so that I could just drive to the dealership and pick the vehicle up. No overselling of the produc made calls from home and he worked everything out so that I could just drive to the dealership and pick the vehicle up. No overselling of the products and that is why I will buy from IPAC Nissan and Adam. I don't like being hassled on services or upgrades and Adam respected that. I live in Abilene where we have a local Nissan dealer and I will always travel to IPAC Nissan to buy. Great people and prices that can't be beat. Unlike my local dealer, when IPAC Nissan says you are approved on a vehicle you are approved. They have made me a customer for life. More
It was very late at night when the purchase was finished. we were given a brand new filthy dirty purchase to take home. It was below empty on the gas gauge, as well. We left afraid we might run out of gas.I we were given a brand new filthy dirty purchase to take home. It was below empty on the gas gauge, as well. We left afraid we might run out of gas.I was not happy at all about this. Not a good way to run a dealership. No pride in what they sell. Next day we were to return to have it washed and put some gas in for us. We waited almost 4 hours for our truck. They did not even care. We were also supposed to be reimburst for any gas we put in, but no receipts came out and it was so late we totally forgot to go inside and ask for one. We were not paid for that gas, like they had promised. We were also promised 9.99 oil changes for life by our salesman but he didnt ever write it down like he said he was going to. Lastly, we have excellent credit ratings and we were only offered 3.6* loan and They wouldnt give us the nissan 0*. Thats about it for our experience with ingraham nissan san antonio. That is why I only give 3 in everything . More
This was a much more expedient experience than I thought it would be. Chris was very attentive to my exact needs and even suggested the sports model might not be the best thing for my son (I agreed complet it would be. Chris was very attentive to my exact needs and even suggested the sports model might not be the best thing for my son (I agreed completely). I am pleased with the experience, the car, and my son is happy with the Sentra. More
Great people over all from the internet sales (Barbie), Tony and Mohammed. The finance people were very informative and helpful as well. I will recommending friends and family to come visit when its time f Tony and Mohammed. The finance people were very informative and helpful as well. I will recommending friends and family to come visit when its time for a new or used vehicle. I have been a Toyota owner for many years and this is our second Nissan, and the first car served us well and I only expect great things with this Titan. I did stop by Toyota first and I could not get them to budge with the prices. We are a Nissan Family now and we would like to send out our sincere appreciation to the staff a IPAC!!! Thanks, Chris, Karen, Ty & Kagan Weikle More
My wife Stacey and I went IPAC Nissan looking to buy a new car. We were met by Tony Lozano who began showing us the car we were interested in the Nissan Rogue. Tony was very knowlegeable and experienced new car. We were met by Tony Lozano who began showing us the car we were interested in the Nissan Rogue. Tony was very knowlegeable and experienced with the Nissan make. He exhibited excellent customer service and helped Stacey and I get the deal we wanted at the right price. I would like to thank Brian Price in financing in helping us understnad all of the options we had as far as the warranty. The entire staff was very friendly and showed why they rated number 1 in friendliness and customer experience. More
First, the vehicle is what I wanted. I researched and used the internet to find what I wanted, and it ended up being IPAC. Your maintenance department (Shannon) is outstanding! Shawn Ismani helped used the internet to find what I wanted, and it ended up being IPAC. Your maintenance department (Shannon) is outstanding! Shawn Ismani helped out when I needed it, i din't know my credit score was so low. He guided me and help me as he should - great salesman. Shawn Rice (sales manager), told me my monthly payments incorrectly; causing a major issue at the end. He said it was $100 dollar less than what I ended up with. MS Gutierrez was shocked and had to go find him to see what was going on. I had to initial a IPAC document showing a lesser amount, and during all of this had my wife with me. We both had heard and seen the monthly amount and were very pleased. Our budget is set and now we have to arrange things again. My fault for wanting this vehicle; but it is IPAC fault for misreprentation. Strong words, but earned. I taken both of my nissans for service and felt "taken care of". I will be using another dealership (IH 10) for my remaining 2007 Altma. I will not recommend this dealership based on the above. My thanks to Ismani and Gutierrez for their professional manner and help. George T. Wood Nissan owner More
We loved Jimmy, he was great! How many sales people do you know of that will come to you on their day off to ensure that everything about your car is perfect? I know one!! Things started slow, but it w you know of that will come to you on their day off to ensure that everything about your car is perfect? I know one!! Things started slow, but it was late and we had 2 cranky kids in tow. Once Jimmy found the car we had come to look at (we researched and shopped online) everything fell into place. The entire process could not have gone any smoother! More