Ingram Park Nissan

It was very late at night when the purchase was finished. we were given a brand new filthy dirty purchase to take home. It was below empty on the gas gauge, as well. We left afraid we might run out of gas.I we were given a brand new filthy dirty purchase to take home. It was below empty on the gas gauge, as well. We left afraid we might run out of gas.I was not happy at all about this. Not a good way to run a dealership. No pride in what they sell. Next day we were to return to have it washed and put some gas in for us. We waited almost 4 hours for our truck. They did not even care. We were also supposed to be reimburst for any gas we put in, but no receipts came out and it was so late we totally forgot to go inside and ask for one. We were not paid for that gas, like they had promised. We were also promised 9.99 oil changes for life by our salesman but he didnt ever write it down like he said he was going to. Lastly, we have excellent credit ratings and we were only offered 3.6* loan and They wouldnt give us the nissan 0*. Thats about it for our experience with ingraham nissan san antonio. That is why I only give 3 in everything . More

This was a much more expedient experience than I thought it would be. Chris was very attentive to my exact needs and even suggested the sports model might not be the best thing for my son (I agreed complet it would be. Chris was very attentive to my exact needs and even suggested the sports model might not be the best thing for my son (I agreed completely). I am pleased with the experience, the car, and my son is happy with the Sentra. More

Great people over all from the internet sales (Barbie), Tony and Mohammed. The finance people were very informative and helpful as well. I will recommending friends and family to come visit when its time f Tony and Mohammed. The finance people were very informative and helpful as well. I will recommending friends and family to come visit when its time for a new or used vehicle. I have been a Toyota owner for many years and this is our second Nissan, and the first car served us well and I only expect great things with this Titan. I did stop by Toyota first and I could not get them to budge with the prices. We are a Nissan Family now and we would like to send out our sincere appreciation to the staff a IPAC!!! Thanks, Chris, Karen, Ty & Kagan Weikle More

My wife Stacey and I went IPAC Nissan looking to buy a new car. We were met by Tony Lozano who began showing us the car we were interested in the Nissan Rogue. Tony was very knowlegeable and experienced new car. We were met by Tony Lozano who began showing us the car we were interested in the Nissan Rogue. Tony was very knowlegeable and experienced with the Nissan make. He exhibited excellent customer service and helped Stacey and I get the deal we wanted at the right price. I would like to thank Brian Price in financing in helping us understnad all of the options we had as far as the warranty. The entire staff was very friendly and showed why they rated number 1 in friendliness and customer experience. More

First, the vehicle is what I wanted. I researched and used the internet to find what I wanted, and it ended up being IPAC. Your maintenance department (Shannon) is outstanding! Shawn Ismani helped used the internet to find what I wanted, and it ended up being IPAC. Your maintenance department (Shannon) is outstanding! Shawn Ismani helped out when I needed it, i din't know my credit score was so low. He guided me and help me as he should - great salesman. Shawn Rice (sales manager), told me my monthly payments incorrectly; causing a major issue at the end. He said it was $100 dollar less than what I ended up with. MS Gutierrez was shocked and had to go find him to see what was going on. I had to initial a IPAC document showing a lesser amount, and during all of this had my wife with me. We both had heard and seen the monthly amount and were very pleased. Our budget is set and now we have to arrange things again. My fault for wanting this vehicle; but it is IPAC fault for misreprentation. Strong words, but earned. I taken both of my nissans for service and felt "taken care of". I will be using another dealership (IH 10) for my remaining 2007 Altma. I will not recommend this dealership based on the above. My thanks to Ismani and Gutierrez for their professional manner and help. George T. Wood Nissan owner More

We loved Jimmy, he was great! How many sales people do you know of that will come to you on their day off to ensure that everything about your car is perfect? I know one!! Things started slow, but it w you know of that will come to you on their day off to ensure that everything about your car is perfect? I know one!! Things started slow, but it was late and we had 2 cranky kids in tow. Once Jimmy found the car we had come to look at (we researched and shopped online) everything fell into place. The entire process could not have gone any smoother! More

Using the internet made it easy to get the preliminary items completed prior to an actual visit. Barbie Martinez was very professional and made me feel at ease and set the appointment for John Gatewood. J items completed prior to an actual visit. Barbie Martinez was very professional and made me feel at ease and set the appointment for John Gatewood. John made us feel comfortable and provided us with a test drive in the Rogue that we had picked out prior to the visit. The negotiations were simple to the point and completed in a short time frame. E.J. Johnson was very professional and also made us feel comfortable with the visit and we were completed with the financing process in short order. The Rogue was cleaned and ready for us at the front door, can't get any better than that. More

EVERYONE INVOLVED IN MY PURCHASE WAS GREAT!! I HAD BEEN SEARCHING FOR MY JUKE FOR OVER 2 MONTHS AND WHEN I FINALLY FOUND THE ONE I WAS LOOKING FOR ONLINE THE EXPERIENCE WAS EASY. FROM THE FIRST PERSON I T SEARCHING FOR MY JUKE FOR OVER 2 MONTHS AND WHEN I FINALLY FOUND THE ONE I WAS LOOKING FOR ONLINE THE EXPERIENCE WAS EASY. FROM THE FIRST PERSON I TALKED TO IN THE INTERNET SALES DEPARTMENT, TO THE SALESMAN THAT SOLD ME THE CAR, TO THE FINANCIAL DEPARTMENT AND EVERYONE ELSE IN BETWEEN THE EXPERIENCE COULD NOT HAVE BEEN BETTER! I TRADED IN MY OLD VEHICLE AND WAS PLEASED WITH THE AMOUNT OF MONEY I GOT FOR MY TRADE AND SINCE I HAD NO IDEA I WOULD BE MAKING THE PURCHASE RIGHT THEN THE SALESMAN FOLLOWED ME TO MY HOUSE TO GET THE TITLE FOR MY OLD TRUCK SO THAT I COULD DRIVE MY NEW JUKE AND HAVE IT RIGHT THEN!! ALL OF MY QUESTIONS WERE ANSWERED IN FULL AND EVERYONE TOOK WHATEVER TIME IT TOOK TO GET THE TRANSACTION COMPLETED IN A TIMELY AND PLEASURABLE MANNER. I HOPE I CONTINUE TO HAVE THE GREAT RELATIONSHIP WITH THE DEALERSHIP AS I CONTINUE THE MAINTENANCE ON MY NEW JUKE. More

Everyone was nice. My complaint is that I had to return to the dealership two times after my initial visit because things were overlooked by the staff. The process was a little disorganized. My gas tank wa to the dealership two times after my initial visit because things were overlooked by the staff. The process was a little disorganized. My gas tank was filled the last visit I had to make which was nice. More

Customer Service was excellent Mr.John Gatewood is a great salesman. He had a great attitude towards us and making his sales. I would really recommend this dealership to all my fireinds. Good clean great salesman. He had a great attitude towards us and making his sales. I would really recommend this dealership to all my fireinds. Good clean environment which talks really good about a place. More