
International Subaru Orland Park
Tinley Park, IL
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479 Reviews of International Subaru Orland Park
I wanted to get a car fairly quickly and knew what I was willing to spend. My salesperson Paolo was extremely helpful and found me my car in the color I wanted in less than a week. To my surprise, the packa willing to spend. My salesperson Paolo was extremely helpful and found me my car in the color I wanted in less than a week. To my surprise, the package I purchased even came with several bonus accessories for protecting the interior. Paolo took his time with me and explained every feature in the car (even after closing), which was amazing since the manual looks like an encyclopedia. The dealership followed up later with a Zoom call to answer any additional questions I still had and they’re sending me a free gift! Overall, I would absolutely shop here again and recommend this dealership to my friends! More
This is a great dealership with super customer service. We just bought our Forester Hybrid with Marty the salesperson. He was very helpful and answered all our questions. This is our 4th car from here and We just bought our Forester Hybrid with Marty the salesperson. He was very helpful and answered all our questions. This is our 4th car from here and the service has been great everytime. More
Marty Lucas greatly helped me to trade in and purchase a new car. Great experience. Marty was very friendly and made me feel so comfortable through the process. The buying experience was easy and very fast. new car. Great experience. Marty was very friendly and made me feel so comfortable through the process. The buying experience was easy and very fast. This is my second car with this dealership and it has been incredible the last 3 years. Thanks Marty and International Subaru! More
Good staff, very helpful and friendly. Called around to exchange a vehicle when they did not have the style we wanted. Went over financing options, and how everything works. Also went over Called around to exchange a vehicle when they did not have the style we wanted. Went over financing options, and how everything works. Also went over maintenance coverage and extra options. Just over 2 weeks later came back and they went over anything else we had questions on. Would definitely use them again. More
Customer service is beyond expectations! From managers to sales representative named Andrew are down to earth. Andrew understood what I was looking for. He kept his promise to inform me wh From managers to sales representative named Andrew are down to earth. Andrew understood what I was looking for. He kept his promise to inform me when the car that I like arrives. In addition, he guided me through the process including facilitating the purchase, discussing financial options, and coordinating with the person who will help me navigate the different electronic features of the car. I highly appreciated the collaborative effort between Andrew and his two managers to make the purchase materialized. I love my 2025 Subaru Forester Hybrid! I definitely, recommend them to my family and friends!!! More
I brought my car into International Subaru of Orland Park for service, only to be told after they had it that they didn’t want to work on it—simply because it has high mileage and wasn’t purchased at their d for service, only to be told after they had it that they didn’t want to work on it—simply because it has high mileage and wasn’t purchased at their dealership. This is incredibly unprofessional and a complete waste of my time. If there are policies like that, they should be communicated before accepting a vehicle for service, not after it’s already been dropped off and presumably looked at. I expected a Subaru dealership to stand behind the brand and support all Subaru owners—not just the ones who bought from their lot. Unfortunately, that was clearly not the case here. I won’t be returning, and I would strongly encourage others with older or out-of-warranty vehicles to think twice before bringing your car here. More
I walked into the dealership not expecting a warm reception because I was with my daughter. That same day at a previous dealership of a different carmaker ,the sales team disregarded us, probably bec reception because I was with my daughter. That same day at a previous dealership of a different carmaker ,the sales team disregarded us, probably because “ women can’t buy cars”. Andrew immediately greeted us with a welcoming smile. What a difference a short distance can make. Andrew showed us a few cars, which did not meet my size requirements and then he smiled and said he had one on the lot he thought I would like. Wow! We saw the Ascent and knew that was the one. The whole buying process was so smooth, especially with the Costco buying plan and in a few days, I was driving away in my new ride. Bravo to Andrew and his team. I hope the service department is just as good as the sales people. More
I am not big fan of car dealers in general, but Russell Howard from International Subaru of Orland Park proofed me wrong! He was very professional and super patient (my husband is a little demanding and pi Howard from International Subaru of Orland Park proofed me wrong! He was very professional and super patient (my husband is a little demanding and picky when comes to cars:). I loved how Russell made this car buying experience an easy one, without typical pressure and stress! Excellent job! More
Andrew was a wonderful departure from the typical sales person. He knew his product inside and out, was extremely patient, and was not pushy at all. He was supported by a good management team and business person. He knew his product inside and out, was extremely patient, and was not pushy at all. He was supported by a good management team and business office. Very pleasant experience! More
My car buying experience here was a great one. Especially since I bought it through Costco auto program. The process was great. The Dealership schedule an appointment with me to make sure I knew e Especially since I bought it through Costco auto program. The process was great. The Dealership schedule an appointment with me to make sure I knew everything about my car and I really appreciated that. They were very helpful and professional, and I felt like they really cared about me and wanted to make sure that I really liked my car. More