Interstate Ford

Stellar Service Can't say enough about Stacia she was wonderful to work with! I highly recommend her! There was no sales pressure and she was very thorough in expla Can't say enough about Stacia she was wonderful to work with! I highly recommend her! There was no sales pressure and she was very thorough in explaining everything to me. Steve Thompson was also excellent! It is well worth traveling accross town to Interstate Ford as the service is stellar!! on a scale of 1 to 10 I give a 20 More

The Best Car Buying Experience, Ever. After several months of online researching and reading reviews and reports, I decided it was time to sit in a few of the top cars I chose. Being 6'3", After several months of online researching and reading reviews and reports, I decided it was time to sit in a few of the top cars I chose. Being 6'3", I usually hit my head getting into or sitting in the newer crossovers. I finally sat in an Edge and Escape, the Escape sold me. I decided to look around the Denver area for an Escape that would suite my wife and me. I called up Stacia at Interstate Ford in Dacono and talked for a few minutes. She was very helpful and did not "sell me." She answered my questions and the time we spoke was very low key and helpful. The following night I just wanted to go in and test-drive the Escape. I called Stacia to set up a time and she said her husband Quienten "Q" would help us. We showed up at the dealership and Q was waiting for us. Q showed us some of the features before we set out on a drive. We decided right then that this was the car for us. We came back to the dealership and made a deposit so we could pick it up the following day. We arrived the following day and Stacia had our car setting out front all ready to go. We sat in the car and Stacia went over all the features and made us feel comfortable about our new car. She programmed our phones to work with the car and explained in detail all necessary items so we could enjoy the new car and not be overwhelmed with all the features. She emphasized that if we needed to come back in for refresher training or to ask questions about some features or functions, we were to give her a call and she would be glad to help. We then went into the dreaded finance office, but it wasn't. Steve was very pleasant to work with and explained all the other options available to us. Most we declined and did choose one of the options. Steve did not pressure us in the least bit. He was more like a guide along the treacherous finance waters. We talked about camping up in the mountains and enjoying the outdoors. He explained what to expect for registration and showed us the sales tax and how it was computed. After we were done with Steve we talked with Stacia a bit more and drove home a very satisfied customer. We do not buy new cars often but this experience made that transaction very pleasant and enjoyable. I consider Stacia and Q friends. They have an enthusiasm for life and are just nice people. They both have smiles on their faces and are the people you want to be around. I know I will be stopping in at times to just see how they are. Steve in Finance and Adrien in Service are exceptional people to work with and every person we have dealt with at this dealership is wonderful. We have been using Interstate Ford to have our diesel truck serviced and Adrien has always been very helpful in explaining what is wrong with our truck when we bring it in. I consider Interstate Ford our dealership now. More

Wonderful Sales Experience I found everyone at Interstate Ford to be friendly, dedicated, and truly committed to customer satisfaction. The dealership is a fine example of small I found everyone at Interstate Ford to be friendly, dedicated, and truly committed to customer satisfaction. The dealership is a fine example of small town friendliness coupled with a dedication to their product. Everyone there was wonderful and all bent over backwards to get me the car I want with exactly the options I requested for the price we could afford. Outstanding experience! More

Very First Brand New Pickup Dennis was very friendly and helpful for my grandpa in purchasing his first brand new pickup. He had the pickup ready for us to pickup and he had all Dennis was very friendly and helpful for my grandpa in purchasing his first brand new pickup. He had the pickup ready for us to pickup and he had all the papers ready for my grandpa to fill out. More

bought a new truck!!!!!! We went there to by a truck last night and we were very impressed with our over all experiene, From the Lady at the front desk to the Finace guy. Ever We went there to by a truck last night and we were very impressed with our over all experiene, From the Lady at the front desk to the Finace guy. Everyone that we talked to there was very friendly and very helpfull. We have been trying to buy a truck for a couple of weeks now and we felt that all the other dealerships that we went were not as friendly and were not willing to work with us in anyway, we felt that they were trying to give us a bad daeal on the trade that we had and it was not at all an issue here at Interstate Ford. I now wished I would have purchased my new care from them as well. We will tell everyone that we know what a great experience we had there and will recommend them to everyone, and when we are in the market to buy a new car or truck we will not think twice about driving the hour to Interstate Ford. Thank you "Q", Tim, and I think Mike? everyone else that we worked with or talked to last night. More

Bought a new car! Looking online I found a Ford Edge I wanted to test drive! The Sales department was awesome to work with! They sent me pictures of the one that first Looking online I found a Ford Edge I wanted to test drive! The Sales department was awesome to work with! They sent me pictures of the one that first caught my eye and the one I ended up Purchasing since I lived so far away!! More

Tires Went in for 4 new tires on my '13 F-150. Jeff was extremely helpful with ordering and installing tires and maintenance on my truck Went in for 4 new tires on my '13 F-150. Jeff was extremely helpful with ordering and installing tires and maintenance on my truck More

Bought a mustang for my son Great sales rep. Very personable. Seemless sales process. This was my son's first real car. He loves it. This will be our only place to get cars from Great sales rep. Very personable. Seemless sales process. This was my son's first real car. He loves it. This will be our only place to get cars from now on. More

Impressive service Very impressed with the overall experience. Cody was our sales person, he was very helpful and knowledgable. Based on past experiences, we expected th Very impressed with the overall experience. Cody was our sales person, he was very helpful and knowledgable. Based on past experiences, we expected this to be a long and dreadful experience but it was in a few words short and painless. Thank you for this great experience! We would recommend Interstate Ford to all our friends and family and we would come back again if we were in the market to buy a car. More

Excellent Customer Service My husband and I came to this dealership after discovering the used vehicle we were looking for on their website. We have been in the market for a Toy My husband and I came to this dealership after discovering the used vehicle we were looking for on their website. We have been in the market for a Toyota Tacoma for some time now and we were discovering that these trucks go quick! This meant we were on the road that Saturday morning from Denver to check it out. When we arrived, we took our time walking the entire lot to check out the inventory. We appreciated the fact that no one from the sales team jumped on us right when we arrived. After taking our time, we entered the dealership and were greeted by Cody who was welcoming and friendly. We knew exactly what we were there for so we asked him about the Tacoma. Turns out the truck had recently arrived on the lot and had not yet received the initial inspection or detailing, but Cody did not hesitate to show it to us. He pulled up the truck for us to look at and test drive. In our past experience, we have always had an employee ride with us when we test drove a car-not here! We really appreciated this because it gave us time to talk openly about the vehicle without the pressure. After a nice long test drive (which was encouraged by Cody) we sat down to talk numbers. I think that most people would agree that this is the least enjoyable part of the process, but Cody made it easy and painless. We were trading in our current vehicle and knew that it would need some work to be able to resell, so the trade-in value was not much of a surprise. While talking through the numbers another customer saw the Tacoma and took it for a test drive. Needless to say this definitely put the pressure on for us to make a final decision as the gentleman had expressed sincere interest in purchasing the truck-again, with our past experience looking for a Tacoma we knew this truck would be sold that day if we did not accept the offer (especially when the truck is priced right with great mileage!). We gave verbal confirmation to Cody that we wanted the truck and he got it into their shop immediately for inspection and queued up the paperwork right away. We were at the dealership all afternoon, but it was a very busy day at the dealership and their team needed time to do the inspection and detailing; to be expected. It was discovered that the truck needed new brakes which meant that we could not take it home that day. Kind of a bummer, but we appreciated the honesty and now we have a truck with brand new brakes! We completed the financing and paperwork with Steve who was very knowledgeable and efficient, which we appreciated after being at the dealership for some time. He did provide us with extended warranty options with no pressure to purchase. The "cherry on top" of our entire experience was that Cody offered to drive the truck to us when it was done in the shop. WOW! We know this is not mandatory when getting a new vehicle so we were fully prepared to drive back to the dealership to pick it up. Cody insisted that we meet him halfway to Denver where we traded vehicles. When we met, the truck was detailed, looking good, and ready to take home (with new brakes)! Overall our experience was "Excellent!" and we are happy with our new purchase. We will definitely be recommending Interstate Ford and Cody to friends and family in the market for a new vehicle. Thank you for a great experience! More