Interstate Ford

Great experience all around by all parties involved . I would definitely go back when in the market for another vehicle, I would definitely go back when in the market for another vehicle, More

Interstate had a good inventory and made the process of selecting and buying a truck easy. Parts staff is also friendly and helpful. I'll return for service. selecting and buying a truck easy. Parts staff is also friendly and helpful. I'll return for service. More

Was able to negotiate online. Vehicle was prepped on pickup day. Phil was knowledgeable on the electronics checkout. Robbie was no fuss on financing. The vehicle was exactly as a Vehicle was prepped on pickup day. Phil was knowledgeable on the electronics checkout. Robbie was no fuss on financing. The vehicle was exactly as advertised. Honest people working for an honest dealership . More

They did a great job on repairs. Need to be better at communicating issues and completion of job. Need to be better at communicating issues and completion of job. More

Great communication regarding a huge problem. Issue was fixed without any concerns. Would always return to Interstate! Issue was fixed without any concerns. Would always return to Interstate! More

Tech forgot to reset oil life and didn't change air pressure of tires after rotation. Had to do both when I got home. pressure of tires after rotation. Had to do both when I got home. More

They always get me in and out fast. Listen to what I need and take care of it. Listen to what I need and take care of it. More

I bought my transit van here few years ago and had great service, but the rest of the group i can't say any good words for the past few years, oil changes and tire services are slow. I Called and scheduled service, but the rest of the group i can't say any good words for the past few years, oil changes and tire services are slow. I Called and scheduled to get oil change and 2 new front tires that needed ordered from another state and an alignment 2 weeks before 12/4/2025 the date of appointment because i no long live in area and was driving 5 hours for appointment. I arrived at 10am, they didn't start on my van till 330pm, i watched the guys in the shop throwing snow xxxxx and standing around while their was 2 open bays open almost all day. They told me I need brakes on the front when I just put all new brakes on in July, here I paid for all four rotors and they only put new pads on back, which I was told they did all new pads under warranty. They found a nail in back tire, and nail was 1inch in on the thread(not in side wall) and they couldn't fix it so I told them to put old front tire on back for temporary and put the good tire with the nail in the van and i will get fix somewhere else, so at least i can leave. They told me they ran out of time and couldn't get to my alignment.. I did not leave till 430pm and had to drive 5 hours back to Paonia in the snow with my van pulling to the left the entire time. Their is no urgency or care in the service department. I sat there and waited 6 and a half hours for maybe 2hours of them working on my van.. Not recommended at all.. Got back to Paonia to look at tire and they never put tire in van so i could fix it... they don't listen at all More

I cannot say enough good about Interstate Ford. They take care of my needs for vehicle service in top notch form. The service advisors are great! They take care of my needs for vehicle service in top notch form. The service advisors are great! More

kept me update as to the progress and let me know of other issues they found when working on my truck. Let me know when my truck was ready for pick up other issues they found when working on my truck. Let me know when my truck was ready for pick up More