Interstate Ford

Quick and easy service! I am so far very impressed and will be making this my service department permanently. I am so far very impressed and will be making this my service department permanently. More

Did not correct tire air pressures, did not rotate tires, when complete truck was parked in east parking instead of back up front. Arrived at same time as another customer, his truck was brought back to the when complete truck was parked in east parking instead of back up front. Arrived at same time as another customer, his truck was brought back to the front when complete. More

I came in to look at a truck for my son. We ended up buying from Artur. He was nice, not pushy, knowledgeable, responsive and valued our time. I thought we'd be there forever, but everything We ended up buying from Artur. He was nice, not pushy, knowledgeable, responsive and valued our time. I thought we'd be there forever, but everything went smoothly and we are so happy with the experience. I will send everyone to him from now on! Thank you, Artur, you have customers for life! More

I brought my truck in because it has a grinding noise coming from the front end. These trucks are known to have IWE defects, and the noise typically happens when the temperature drops below 30 degrees. T coming from the front end. These trucks are known to have IWE defects, and the noise typically happens when the temperature drops below 30 degrees. The truck was in their service department for several days, and they told me they could not replicate the problem. Their solution was to tell me to buy new tires and then try again. This truck has also been eating the front tires, so when you combine excessive tire wear with a grinding noise, it is clear something is going on with the front end. Keep in mind, I purchased this truck for over $100,000 from this dealership, and at the time I also felt like I was taken advantage of on the interest rate because it was a rare truck I had ordered. Overall, it feels like this dealership cares more about sales and profitability than taking care of their customers after the sale. I believe they did a poor job troubleshooting a known issue instead of working toward a real solution. I was also in discussions about trading in this truck along with my wife’s vehicle and purchasing two new vehicles from them. After this experience, I am no longer certain I would buy from this dealership again. More

The dealership has a lot of inventory to choose from. Their facilities are very nice. Their facilities are very nice. More

Service was great issue was resolved, fast and painless. Glad I was in good hands Glad I was in good hands More

Great experience from the test drive to the final paper work. No pressure and good environment. work. No pressure and good environment. More

Did not fix all of the issues, and it was very obvious that they weren’t fixed, so they must not have been paying attention. that they weren’t fixed, so they must not have been paying attention. More

I was very skeptical of dealerships. Any other dealerships I have gone to for service, I always left feeling that I was taken advantage of. Interstate Ford is fairly new. It's very clean Any other dealerships I have gone to for service, I always left feeling that I was taken advantage of. Interstate Ford is fairly new. It's very clean and well organized. The people are very friendly and helpful so I figured there must be a caught. My service advisor (Allen Maillet) was very transparent and kept me in the loop on what needed to be done. The work was completed when Allen said it would be. I was pleasantly surprised at what the bill was. I was expecting it to be a lot higher. I also assume like most of the dealerships in the area that I would be charged an extra 4% for using a credit card. I was wrong, they didn't. I highly recommend Interstate Ford. They exceed my expectations in every way. When I'm ready to trade,Interstate Ford will be the first place I check out. . More

This was the best car buying experience I've ever had! Thank you so much! Thank you so much! More