Interstate Ford - Service Center

Excellent customer service. A service department that really cares about the customer! Highly recommend for sales and service! A service department that really cares about the customer! Highly recommend for sales and service! More

The service department at Interstate Ford is fantastic. They have provided excellent service for my vehicles for about 10 years. Allen Maillet has been so helpful. He is efficient, knowledgeable and ke They have provided excellent service for my vehicles for about 10 years. Allen Maillet has been so helpful. He is efficient, knowledgeable and keeps me informed of the status of the work on my vehicle. I have also appreciated the availability of the shuttle service Interstate offers. In past years, Rob in the Parts department has also been extremely helpful. More

She is not customer oriented. She does care as far as I'm concerned. When someone takes eating food at there station over you and then passes you off to someone else, not my ki She does care as far as I'm concerned. When someone takes eating food at there station over you and then passes you off to someone else, not my kind. I will not use your dealer ship at all. I have a wind noise problem and you as a dealership can't even send a tech out for 15 minutes to hear it. Poor costumer service. No one wants to think out of the box, just got a job. More

The service was prompt and all personnel were professional. The shuttle service was makes getting my car serviced very easy. professional. The shuttle service was makes getting my car serviced very easy. More

Typical dealership service department; any excuse to steal your money. Took a 2022 F150 in for warranty service because the bed camera no longer works. Tech took off the brake light housing, saw a pr steal your money. Took a 2022 F150 in for warranty service because the bed camera no longer works. Tech took off the brake light housing, saw a previous dealership had installed a brake light flasher on the brake light wiring, and claimed that it was the problem and they couldn't fix the camera. The camera, which has a separate wiring harness from the brake light, was inoperable because the "3rd party equipment" caused the failure. And then charged me $160 for the privilege of being blown off. Turns out the camera is overheating in the sun, and will fail if it's too hot. When it cools down, it works again. Replacing it with a new camera fixed the issue. **Updated: Talked to Jeff the service manager and he was super helpful and confused at why the situation even existed. He promised they’d make things right and had the parts on order. If the whole situation had gone this way from the start, this would be a 5 star review ***** More

I really appreciate the service department at Interstate Ford. They are quick to get the service done. Ford. They are quick to get the service done. More

Awesome job they got me in and out really quickly. Thanks and it is great watching techs. Thanks and it is great watching techs. More

Michael, and the service team was my fantastic. I'll be back for my next service. Thanks! I'll be back for my next service. Thanks! More

We've purchased many vehicles from Interstate Ford because we appreciate their close proximity to our home and feel like we receive great service. Its too bad Ford insists on badgering customers for because we appreciate their close proximity to our home and feel like we receive great service. Its too bad Ford insists on badgering customers for reviews for every small interaction. I dread taking our vehicles in just for an oil change because I know I'll get at least 2 emails and if I don't respond I'll get badgered. If we didn't like the dealership or Ford products, we would keep buying them. Isn't the repeat business enough? More