Interstate Ford - Service Center

great sales and service Nick, Kelly, and Jeff and Allan, very good experience for several years very good experience for several years More

Interstate has the best crew in service that I have ever used at a dealership. I don’t want to use ayone else for my vehicle. used at a dealership. I don’t want to use ayone else for my vehicle. More

Easy to schedule. Fast and friendly service. The mechanic drove my vehicle very respectfully. Nice waiting room. Fast and friendly service. The mechanic drove my vehicle very respectfully. Nice waiting room. More

Contact me for a recall only to find out you don’t have the parts and have a service manager say ‘sorry for the inconvenience what do you want, gas money’ the parts and have a service manager say ‘sorry for the inconvenience what do you want, gas money’ More

My F-150 was in the shop for two weeks for major transmission and engine work. Allen kept me informed throughout the entire process. Without my having to ask the dealership offered to provide me w transmission and engine work. Allen kept me informed throughout the entire process. Without my having to ask the dealership offered to provide me with a new rental until my truck was completed. The entire experience could not have been handled better. More

The service work was done on time and the service team was courteous and professional. A recall was even completed in addition to the service I expected. The one complaint I would have is regarding my Int was courteous and professional. A recall was even completed in addition to the service I expected. The one complaint I would have is regarding my Interstate reward points. I purchased the Expedition at Interstate in 2020 and got enrolled in your points program. I have saved up points to use for savings on my service there. There seems to be very little knowledge as to the points program. I was told it was discontinued 2-3 years ago, however I earned points as recently as September 2024. Art did take $25 off my service, but I had enough points in my account for $150 off a service visit. More

Excellent customer service. A service department that really cares about the customer! Highly recommend for sales and service! A service department that really cares about the customer! Highly recommend for sales and service! More

They are very supportive and helpful. They say what they’re going to do and stand by it They say what they’re going to do and stand by it More

The service department at Interstate Ford is fantastic. They have provided excellent service for my vehicles for about 10 years. Allen Maillet has been so helpful. He is efficient, knowledgeable and ke They have provided excellent service for my vehicles for about 10 years. Allen Maillet has been so helpful. He is efficient, knowledgeable and keeps me informed of the status of the work on my vehicle. I have also appreciated the availability of the shuttle service Interstate offers. In past years, Rob in the Parts department has also been extremely helpful. More

She is not customer oriented. She does care as far as I'm concerned. When someone takes eating food at there station over you and then passes you off to someone else, not my ki She does care as far as I'm concerned. When someone takes eating food at there station over you and then passes you off to someone else, not my kind. I will not use your dealer ship at all. I have a wind noise problem and you as a dealership can't even send a tech out for 15 minutes to hear it. Poor costumer service. No one wants to think out of the box, just got a job. More