I went to Interstate Toyota today to buy a SR5 4Runner four-wheel drive base model. The MSRP for that car was 38k. With a lot of negotiating with the sales representative named Darcy and Alex the sales manager. In writing we agreed upon a price which was 38500 including leather seats, tax title and all the other fees that the dealership has(OTD). 38500 was my final. then I go up to the sales manager and he said he did not agree upon 38500. So the sales representative argued with the sales manager that HE was wrong at it was 38500 including leather. Out of frustration I said 39000 including everything that I mentioned (which I shouldn't do because we already agreed upon 38500 but I did anyway). I shook the sales representative and because the sales manager agreed upon the price 38500 or 39000 (I gorgot which one).... Then the general manager named Teddy Maldonado came in and said that price was unacceptable. During that same time Darcy was already starting to fill out the paperwork. Then Darcy left because the general manager said to. The general manager started negotiating the price to a higher price which was not agreed upon. The general manager Teddy started raising his voice right next to my face while writing numbers on a piece of paper. Out of frustration I kept saying that it is unfair that he is renegotiating when we ready agreed upon a price which was 38500 or 39000 (including everything that I mentioned tax title out the door including leather interior) I am highly upset because we spend over 3 hours negotiating to get to a price and the general manager comes and screws up everything. The general manager's showed attitude towards me because he's not making enough profit, it's not my fault. Coming in complaining to me that the price isn't right after I already agreed upon a price with the sales manager and the sales representative. The general manager has been rude and very disgusting straight in front of my dad and me and also he crumbled up the paper which shows the price (and the process of our negotiation) and threw it in the garbage. I was truly mad at the general manager for showing lack of customer support which Toyota should be about.