Inver Grove Ford Lincoln

Stay away from this dealership! This is literally the worst dealership I have ever encountered. They're nice to you when they sell you the car and then you're treated like dirt. I wa This is literally the worst dealership I have ever encountered. They're nice to you when they sell you the car and then you're treated like dirt. I was lied to about my car, told I was driving it wrong because I'm female (was advised to have a man drive it and see if he still had issues), and was told that an issue with my car didn't exist when it actually did. Three years later and my car is still not fixed, they're still playing games. The Service Manager, Eric Lijewski, is a disgrace to the customer service field. He's literally so rude and belittling that I refuse to work with him or even speak to him. I would recommend taking your business literally ANYWHERE ELSE. More

Rude sales people.. Never before have I walked out of a car dealership feeling like I had been a bother to the sales people... My sales rep and I could not come to a cons Never before have I walked out of a car dealership feeling like I had been a bother to the sales people... My sales rep and I could not come to a consensus on the price of a used car. We were within a thousand of each other but neither would budge, and that's fine, I don't view a dealership trying to make money as a bad thing. But my problem is that the sales rep's last words to me made me feel like he believed that I was wrong for "wasting his time"... It was rather unprofessional. Probably an average quality for dealer but now I know under their breath they see you as a bother. edit: And the other reviews I am seeing confirm that it's not all in my head. 1 More

No Loaner or Rental Cars for Planned Service Appointments Scheduled warranty visit 2 weeks in advance with a loaner or rental vehicle. Scheduled events for day. No rental or loaner car available. No commitmen Scheduled warranty visit 2 weeks in advance with a loaner or rental vehicle. Scheduled events for day. No rental or loaner car available. No commitment to customers. I'll be going to Apple Valley Ford for Service and Sales even though it's 30 miles further from my home. More

Failure of processing my warranty claim, over charge, Failed to assist in warranty claim, charge over $139 to look at weatherstripping problem that was just to get an estimate, Have had Fords for over 26 Failed to assist in warranty claim, charge over $139 to look at weatherstripping problem that was just to get an estimate, Have had Fords for over 26 years , this was the worst dealings I have ever had at any dealership service department More

First Class service Scott is a no pressure, respectful and appreciative salesman. I spent nearly six hours at the dealer and Scott was upbeat and helpful all the way to t Scott is a no pressure, respectful and appreciative salesman. I spent nearly six hours at the dealer and Scott was upbeat and helpful all the way to the end. If a particular Ford catches my eye again, There's no doubt I will seek out Scott Warner. More

Used Vehicle purchase I recently purchased a used F150 at Inver Grove Ford. The sales person I dealt with was Scott Warner. Scott's sales approach was very refreshing. I ap I recently purchased a used F150 at Inver Grove Ford. The sales person I dealt with was Scott Warner. Scott's sales approach was very refreshing. I appreciate the culture of integrity. The experience was great. It is a very friendly atmosphere and I am looking forward to a long relationship working with the dealership. Thank you, Randy Moberg More

Wonderful, comfortable, and satisfying experience! Going into this, I was very unsure of what the outcome would be and just precisely what I was looking for. Upon meeting with Jason Krogerson he was v Going into this, I was very unsure of what the outcome would be and just precisely what I was looking for. Upon meeting with Jason Krogerson he was very clear and laid out all of my options and gave me the opportunity to explore each one. He took his time getting things together and once it was all done he was very patient with answering all of my questions. He didn't pressure me in any way and I was able to weigh my options. At the end of the day I did purchase a new vehicle and intend to go thru Jason for any future purchases. More

Jason Krogerson is our future go to guy! I purchased a Ford Edge with Jason Krogerson. He was not only super knowledgeable but was very professional which helped us make the best decision for I purchased a Ford Edge with Jason Krogerson. He was not only super knowledgeable but was very professional which helped us make the best decision for our family! I have worked with many people over the years but Jason Krogerson by far stuck out! Thank you Jason for helping secure our family with a reliable vehicle! More

Great experience once again! We have gone to Jim Jessen for the last 4 vehicles we have purchased now. Jim is great to work with and doesn't pressure us into anything. We tell h We have gone to Jim Jessen for the last 4 vehicles we have purchased now. Jim is great to work with and doesn't pressure us into anything. We tell him what we are looking for and he finds it. He works for "US" as much as he works for the dealership! Thank You Jim and Inver Grove Ford!!! More

J Jensen made it all work Mr Jensen was courteous and attentive. He listened to me. He in no way tried to pressure me. I had particular needs and he sought to find me a car Mr Jensen was courteous and attentive. He listened to me. He in no way tried to pressure me. I had particular needs and he sought to find me a car that would satisfy me -- and he did. I would gladly send anyone to him. More