Inver Grove Ford Lincoln

Andy did a very good job. Got me thecar I wanted with all the extras at a fair price. Would use dealership in the future the extras at a fair price. Would use dealership in the future More

This has to be the worst Ford dealership I have ever been too. I have never been treated so rudely, or been dealt with as if I am incompetent of understanding the repairs for my vehicle. They promised to h too. I have never been treated so rudely, or been dealt with as if I am incompetent of understanding the repairs for my vehicle. They promised to have my vehicle in Friday morning, with a diagnosis by early afternoon, not only did they not keep their promise, they kept my vehicle over the weekend and only split the cost of a rental car because they do not provide loaner cars. When I told them that I was taking my vehicle to another garage, only then did a costumer service representative explain what the necessary parts were and explain the astronomical prices being charged. I will never recommend this dealer for services or sales, and I am extremely disappointed in the level of commitment to the Ford brand as a whole. More

My experience with Mr. Faissal Bouanane was very pleasing. He was very professional and friendly. My wife and I were treated with respect and honesty. Mr Bouanane assisted promptly when we needed a pleasing. He was very professional and friendly. My wife and I were treated with respect and honesty. Mr Bouanane assisted promptly when we needed a help to repair our newly purchased vehicle that got in and accident. We will definitely recommend this man any day for a prospective vehicle buyer. More

Went straight to Jim as was recommended by my Dad. Found him to be straight-forward and Interested in what I as a customer wanted. He was not pushy or overbearing and made sure we were happy with the end re him to be straight-forward and Interested in what I as a customer wanted. He was not pushy or overbearing and made sure we were happy with the end result. We're very happy with our Edge and had a good experience with the whole process. Thanks. More

Everyone was pleasant to work with and the dealership was as efficient as possible with the financing process, etc. There was no pressure to purchase any extra packages, other than the "are you sure?" which as efficient as possible with the financing process, etc. There was no pressure to purchase any extra packages, other than the "are you sure?" which I expected. Overall I would recommend anyone else coming into IGH Ford to buy a new or used car. More

I really liked the fact that the website showed all the manufacturer incentives that applied to the vehicle. There was another dealer closer and I assume all the same manufacturer incentives were available manufacturer incentives that applied to the vehicle. There was another dealer closer and I assume all the same manufacturer incentives were available there also but they did not show anywhere on their site and they said they would have to check on the incentives when I came in. The salesperson and the finance person were straight forward and everything went smoothly. More

This is the third time in my life that I have bought a brand new car. It was by far the easiest and best experience so far. Ed Rutherford was great to work with. brand new car. It was by far the easiest and best experience so far. Ed Rutherford was great to work with. More

Went to the dealer to get a oil change on my 2012 Ford Escape. As I was waiting Scott Werner asked if I needed anything and I explained would like to see the 2014 Ford Escapes. Scott was friendly, honest Escape. As I was waiting Scott Werner asked if I needed anything and I explained would like to see the 2014 Ford Escapes. Scott was friendly, honest and not pushy. He answered all my questions and after I purchased my new 2014 Ford Escape he gave me a tutorial on my new Escape. I would highly recommend Scott to friends and Family. I also want to say how helpful Megan Fa.rley was at explaining my Sync and other technology products my Escape has More

over all every thing was great. needs larger show room. guest chairs could be cleaned up. do not think contract worker should sale after products should be done by parts or service. I feel they stiff the c guest chairs could be cleaned up. do not think contract worker should sale after products should be done by parts or service. I feel they stiff the customer to make there money and if they work part time not around when you need them. Would go back to dealer ship anytime very impressed withe Ford product Thank You Tom Charley More

We have bought several vehicles from another dealership owned by a friend, so it was a little out of our comfort zone to purchase from a 'stranger' dealership. Fortunately with the professionalism and sev owned by a friend, so it was a little out of our comfort zone to purchase from a 'stranger' dealership. Fortunately with the professionalism and several points of contact with Meghan Farley, we were matched with a great salesman, "Triple J" who exceeded our expectations and delivered our vehicles (yes, we purchased 2!) with a genuine smile. We are very happy with our vehicles and our experience overall. The incentives that Inver Grove Ford offer are unbeatable (warranties, etc.)! I would recommend this dealership to those wary of them or otherwise. Hassle free. More