Inver Grove Ford Lincoln

Kevin and the sales staff have done a great job to get us our new Escape. They gave us a great price and more for our trade-in than the other dealers were going to. He has been very diligent in making sure our new Escape. They gave us a great price and more for our trade-in than the other dealers were going to. He has been very diligent in making sure everything is to our satisfaction. He has contacted us a couple times to make sure. They also have been very proactive in making sure we know how to use the Ford MyTouch and Sync. More

My car died on a Sunday (2-17-13), and Mike Saxon had me in a dream-car, driving off the lot by Wednesday night. He put forth tremendous effort and made me feel that meeting my needs was important. He showe in a dream-car, driving off the lot by Wednesday night. He put forth tremendous effort and made me feel that meeting my needs was important. He showed me trust. He listened and asked probing questions to zero-in on what vehicle would best suit my needs. I LOVE MY CAR from Inver Grove Ford Lincoln. It's a Ford Fusion 2008 and he cut the milage IN HALF, comparing my dead car to my new one. It has fancy "bells & whistles" that are fun and exciting, such as a 6-CD changer, a moon roof and voice activated commands. He spent an extra 10-20 minutes at the end of my night, to ensure I understood how to operate all the vitial and non-essential features. We sat in the car together and drilled down each features' operation and use. Due to the efforts of Mike Saxon and IG Ford Lincoln, I will aggressively recommend their services to anyone who will listen, and I personally will NEVER go anywhere else! THANK YOU. More

I just purchased a 2013 Ford Escape, and my overall experience was exceptional! My salesman was Kevin Pfeiffer, and he was very knowledgeable, friendly, and easy to work with. I was offered, what I experience was exceptional! My salesman was Kevin Pfeiffer, and he was very knowledgeable, friendly, and easy to work with. I was offered, what I felt, was more than a fair deal on my trade in. I was satisfied with the first offer on my car, yet Kevin came back and offered more for the trade in, to help get the price down to what I could afford on my new vehicle. I was impressed with how friendly the sales staff were to each other, like they were all good friends. I would definitely purchase my next vehicle from Kevin, and Inver Grove Ford. My daughter will be purchasing a new car in a few months, and I can honestly say, we will be back! More

I've never had such a pleasant experience from a dealer as I did this time, so after my experience at Inver Grove Ford I will definitely go back to them again! My Salesman (Scott) was so kind and no dealer as I did this time, so after my experience at Inver Grove Ford I will definitely go back to them again! My Salesman (Scott) was so kind and non pressured, as well as more knowledgeable than any sales person I've ever dealt with! The finance team helped me thru my loan with ease as well allowing me to drive away purchase that same day. I was very impressed overall and have recommended them to others since. Stan H. More

Went to your dealership looking at used cars. Jim Jessen was out in the lot when we drove in and we told him we were just looking. He wasn't pushy nor did he follow us around. He did let us know he was th was out in the lot when we drove in and we told him we were just looking. He wasn't pushy nor did he follow us around. He did let us know he was there to help when we needed it. We saw something we liked and he let us take it for a test drive. We never felt like we needed to hurry and buy something. The whole process from looking at the car to leaving with it a day later was a pleasant experience. Jim was a pleasure to work with and would recommend him to anyone looking to buy a car. More

Jon was very courteous and explained everything that was done to my car. He answered all of my questions and made sure I was satisfied with the service done on my car. done to my car. He answered all of my questions and made sure I was satisfied with the service done on my car. More

While the group was very friendly, it was a very inefficient and lengthy transaction. It took way too much time to buy the car we wanted. inefficient and lengthy transaction. It took way too much time to buy the car we wanted. More

My husband has been leasing or buying all his vehicles from Jeff Lowell since at least 1990. We follow him wherever he goes because we get the best price and customer service from him. Jeff has loaned m from Jeff Lowell since at least 1990. We follow him wherever he goes because we get the best price and customer service from him. Jeff has loaned me his own vehicle so I could run errands while waiting for an oil change. When getting his last few vehicles from Jeff, my husband discusses details with Jeff on the phone or email and Jeff delivers the exact vehicle my husband wants, often customized, without us having to make the 2 1/2 hour drive to the dealer until we pick up our vehicle. That was the case when I just leased a new vehicle from him. I could give more examples of Jeff's stellar customer service, but suffice it to say we wouldn't consider buying or leasing from anyone else. I also worked with Chad Port on financing. He and Jeff had all the documents prepared ahead of time. Chad knew I was on a tight schedule and moved things right along. More

Faissal was very informative and knowledgeable. His experience with Ford helped us choose the car we felt comfortable and confident driving and knowing we will be happy with our chice for many yea experience with Ford helped us choose the car we felt comfortable and confident driving and knowing we will be happy with our chice for many years to come. We hope Faissal will be around the next time we purchase a car from Ford. Thanks for your superb service. More

I cannot tell you in 25 words how much Jon and his people have meant to me. The service is very fast even without an appointment. Jon tells me how my car is doing and suggests only the service that is need have meant to me. The service is very fast even without an appointment. Jon tells me how my car is doing and suggests only the service that is needed. Without him my car would not be running as good as new even with 136,000 miles. LeRoy Looser More