
Inver Grove Ford Lincoln
Inver Grove Heights, MN
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Inver Grove Ford has been "our" dealership since 2002, when we bought our Ford Explorer. The Explorer was a great vehicle for our family and served us really well for 10 years. It rarely nee since 2002, when we bought our Ford Explorer. The Explorer was a great vehicle for our family and served us really well for 10 years. It rarely needed repairs, but when it did, the folks at Inver Grove Ford always did a very professional, excellent repair. In all these years of working with them, I was always very happy with my interactions with them. So when it came time to look for a smaller, more fuel efficient SUV, we turned to Inver Grove Ford. We had looked at vehicles at Toyota and Lexus, but neither had the right combination of quality and value that Ford offered. Our salesman, Jim Rued, was extremely helpful every step of the way, including finding the Ford Escape that I had "designed" on-line, to getting us the very best price. The rest of the team at the dealership were, as always, helpful, pleasant and professional. We feel very fortunate to have such a wonderful dealership so close to our home where we know that we will always have honest, great people to work with. I give them a 5 star rating!! More
Dan was very knowledgable about the cars we were interested in. He didn't have to consult the brochures or look anything up; he knew the answers to our questions. This was refreshing compared to o interested in. He didn't have to consult the brochures or look anything up; he knew the answers to our questions. This was refreshing compared to other dealers we have visited. More
I recieved excellent customer service from Inver Grove Ford. Jim J. and Catrina were vey helpful and freindly. I feel I got the best possible deal and am very pleased with my "new" used car. I would re Ford. Jim J. and Catrina were vey helpful and freindly. I feel I got the best possible deal and am very pleased with my "new" used car. I would recommend this dealership to friends and family. More
I had a very good experience when I purchased my F13 Escape. Faissal is very friendly and nice to work with. I went to your workshop for new buyers and thought it was very informative. Escape. Faissal is very friendly and nice to work with. I went to your workshop for new buyers and thought it was very informative. More
Colleen Simons was awesome to work with. During a busy week, she took the time to give us information about several vehicles and helped us choose one that was right for us. She was very thorough and effi week, she took the time to give us information about several vehicles and helped us choose one that was right for us. She was very thorough and efficient. We thank her for helping us in this decision. Thank you! More
Dan Lemmenes was very responsive with my pricing questions and after the sale took the time the help me set up my truck and answer any questions. He made sure I knew how everything worked and made questions and after the sale took the time the help me set up my truck and answer any questions. He made sure I knew how everything worked and made sure that I knew I could call him directly with any future questions. Everyone else we talked to at the dealership was very nice and helpful. There was no pressure to buy anything and all the details (loan, maintenance, warranty, etc) were explained very clearly. I'm looking forward to bringing my truck in for service. More
My husband and I had a wonderful experience at Inver Grove Ford. Not only did I receive assistance from at least five employees, but I also felt that each of them remembered who I was and why I was ther Grove Ford. Not only did I receive assistance from at least five employees, but I also felt that each of them remembered who I was and why I was there each time I visited. When I needed a small fix on my car, they were ready and willing to schedule an appointment in order to get everything done quickly and within my busy schedule. Out of the three or four dealerships I had looked at, Inver Grove was the only one who offered a compromise when it came to a final price. That made the decision to go with Inver Grove an easy one. This is the first time I have bought a new car, and it was a huge decision. I was very nervous and apprehensive about the whole situation. Cole Rosendahl completely put my mind at ease and helped me every step of the way. The other employees I worked with were very helpful as well. I was amazed at how often Cole was willing to take time out of his busy schedule to answer my questions, big or small. More
I was very tentative when coming in to look for a used vehicle. I had recently gone through bankruptcy, had no cosigner, and not much of a down payment. Jason was more than confident that he could put m vehicle. I had recently gone through bankruptcy, had no cosigner, and not much of a down payment. Jason was more than confident that he could put me into the vehicle i was looking for and he did just that. I walked out feling very happy about my purchase and the way I was treated from the moment I stepped in the doors. Danielle, whom assisted Jason, was so encouraging and friendly when speaking to her on the phone and has been a pleasure to follow up with after the sale. These two Inver Grove Ford employees are some of the best in the business. I am 50 years old and have dealt with many dealerships in the past and Inver Grove Ford, Danielle and Jason have been, by far, the I've ever had the privelage of working with. Tim More
I want to take this opportunity to express my appreciation for the tremendous work that Hector did in taking care of everything throughout my 2012 Focus purchase experience. This is the third ca appreciation for the tremendous work that Hector did in taking care of everything throughout my 2012 Focus purchase experience. This is the third car I have bought from Inver Grove Ford and this by far has been the best experience. Hector went out of his way from the first day that I met him to answer questions and work with me. He was very patient, knowledgeable, personable, and most of all.........totally up front and honest. I have never had a bad experience with Ford but Hector's representation of the company will be the reason I stick with it! More
First visit with Tom was so helpful in telling us all about your product. Never have purchased a ford product before. He spent time with us and was very attentive to our questions,and answered them with about your product. Never have purchased a ford product before. He spent time with us and was very attentive to our questions,and answered them with patience. We returned 5 days later after reviewing the information we received. Tom turned us over to Hector who was so patient with us and our quetions. We purchased a 2013 Escape with NO Problems or pressure from either gentleman. Unfortunley recall was in the picture. No fault of either of these two people. I believe when this is worked out we will be very happy with our purchase. Your sales people give sales a new outlook with there consideration for customers. Ken & Judy McNamara More