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Inver Grove Ford Lincoln

Inver Grove Heights, MN

4.6
348 Reviews

4725 South Robert Trail

Inver Grove Heights, MN

55077

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Showing 348 reviews

December 24, 2011

The salesman we worked with was Amar. Amar listened to The salesman we worked with was Amar. Amar listened to our wants and needs and was VERY knowledgeable, honest and thorough. He went quickly to work More

by dontlikeusing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amar
Jan 03, 2012 -

Inver Grove Ford Lincoln responded

I am pleased to hear that your buying experience was informative and that we provided a no pressure environment. We really strive to earn our customers business, and provide service after the sale. Not only is our business family owned, but we're a family of both employees and customers. Welcome to the Inver Grove Ford Lincoln family! We look forward to working with you for years to come. - Jerry Bauer, General Manager

December 23, 2011

Put a truck on the lot with no inspection. Promised to fix it after purchase. Three trips later they stopped taking responsibility fir it! Told me they were done putting money into the problem they took More

by Mayonaise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales, service, management
December 16, 2011

Everyone took their time with us and did not make us feel rushed. Everyone listened to what our needs were and delivered us with the perfect vehicle for us. More

by sajacobs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Bauer, Jeff Lowel, Catrina , Jerry Bauer, Jeff Lowell, Catrina Coker
Dec 19, 2011 -

Inver Grove Ford Lincoln responded

Thank you for sharing your experience with us! Jeff and Catrina are valuable members of our team, and always do their best to deliver the experiences we work towards every day. We all strive to give our customers a comfortable atmosphere, and work with them to find the perfect vehicle. If there’s anything else we can do for you, please contact us. Please follow us on Facebook and Twitter for regular communication from your dealership. Jerry Bauer – General Manager jbauer@invergroveford.com 651.554.7001

December 13, 2011

I've spent a LOT of money at their service department on my truck. I quit going there for service because it was so freaking expensive. On a lark I decided to get a quote from them on front pads and rotor More

by imbroke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service dept.
Dec 15, 2011 -

Inver Grove Ford Lincoln responded

Thank you for your review; we appreciate hearing about all of our customer’s experiences because it helps us to grow as a dealership. We’re sorry to hear that your experience was less than ideal. Outstanding service at an affordable price is our top priority, especially for our loyal customers. We’d like to speak to you further and work towards a resolution on this matter. Please contact us at your convenience. Jerry Bauer – GM jbauer@invergroveford.com 651.554.7001

December 12, 2011

When shopping for this used car, Amar went out of his way to find us a vehicle and make the transaction as smooth and hassle-free as possible. Would highly recommend Amar when purchasing your next vehicle. More

by mikevalk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amar Lowe
Dec 14, 2011 -

Inver Grove Ford Lincoln responded

Thank you very much for your review Mike! Amar will be happy to hear that he made the transaction smooth and hassle-free. All of us at Inver Grove strive to deliver outstanding experiences to each of our customers, and love to hear when we’ve earned their recommendation. If we can be of service, please don’t hesitate to contact us. Please follow us on Facebook and Twitter for regular communication from your dealership. Jerry Bauer – General Manager jbauer@invergroveford.com 651.554.7001

December 05, 2011

I had a phenomenal experience at this dealership. Despite being a 20-something buying my first car, there was no run-around. Each employee I worked with from the man showing me the SUV to each sales and fina More

by tperlman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
5, Jerry Bauer, Catrina Coker
Dec 06, 2011 -

Inver Grove Ford Lincoln responded

We'd like to thank the reviewer for their positive feedback. We're so glad we could make your first car buying experience a spectacular one. All of us at Inver Grove Ford Lincoln strive to provide the best possible service each and every day for our customers, treating them with respect and giving them the attention they deserve. If we can be of further assistance, please don't hesitate to contact us. Follow us on Facebook and Twitter! Jerry Bauer – General Manager jbauer@invergroveford.com 651.554.7001

November 27, 2011

I was so happy with my buying experience at Inver Grove Ford. Tim was excellent--very friendly, not pushy, and was obviously trying to help us find the right car for our family. We definitely received pe More

by walkerlisar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Braun
Nov 28, 2011 -

Inver Grove Ford Lincoln responded

Thank you very much for the positive review! Tim is an excellent sales associate, and it's fantastic that he provided such great service for you and your family. Our entire team at Inver Grove Ford strives to provide the best service possible, and works with you to try and find the perfect car for you. We love giving 100% satisfaction to our customers. If there is anything else we can do for you, please don't hesitate to contact us. Follow us on Facebook and Twitter. Jerry Bauer – General Manager jbauer@invergroveford.com 651.554.7001

November 27, 2011

Cole Rosendahl was terrific. The Sync seminar was informative. The location of dealer is convenient - very near my workplace. Overall, the buying experience was very good. More

by dha124085
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Rosendahl
Nov 28, 2011 -

Inver Grove Ford Lincoln responded

We'd like to thank the reviewer for their comments. Our entire staff at Inver Grove Ford strives to provide terrific experiences when they visit, and it's great to hear that Cole did just that. If there's anything else we can help you with, please don't hesitate to contact us. Follow us on Facebook and Twitter! Jerry Bauer – General Manager jbauer@invergroveford.com 651.554.7001

November 18, 2011

I rated Inver Grove Ford as GREAT on all counts because of Tim Braun. As a salesperson you can find none better. Tim is available by phone, email, or in person to answer my questions and deal with any is More

by Dianedavies48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Braun
Nov 21, 2011 -

Inver Grove Ford Lincoln responded

Thank you for the positive review! We love to hear when our sales team goes above and beyond to take care of our customers, and it sounds like Tim did that admirably. All of us at Inver Grove strive to give 100% customer satisfaction each and every time, and are so glad to hear it when we succeed. If you need anything else, please contact us. Follow us on Facebook and Twitter. Jerry Bauer – GM jbauer@invergroveford.com 651.554.7001

October 31, 2011

I was having issues with my 2001 VW Jetta leaking power steering fluid. After riding around for a few months with the power steering fluid in my car and constantly refilling it, my friend told me about so More

by oceanreef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan, Bryan Olson
Nov 07, 2011 -

Inver Grove Ford Lincoln responded

We're very happy to see your review, thank you for posting it. It sounds like Bryan did a fantastic job helping you, and we're extremely pleased to hear that he helped us to earn your repeated business. All of us at Inver Grove Ford Lincoln strive to maintain a professional approach while providing an open and trustworthy environment. If you need anything else, please feel free to contact us. Follow us on Facebook and Twitter. Jerry Bauer – General Manager jbauer@invergroveford.com 651.554.7001

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