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Inver Grove Honda

Inver Grove Heights, MN

4.5
2,279 Reviews

4605 South Robert Trail

Inver Grove Heights, MN

55077

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Showing 2,279 reviews

December 31, 2021

First time working with Cynthia. Great experience!! Very professional and a joy to work with More

by markjgard64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia-service
Jan 15, 2022 -

Inver Grove Honda responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 28, 2021

Everyone on the staff is very helpful, knowledgeable and courteous. They helped me purchase mats for my Honda CRV while I was there for an oil change. I did not have an appointment but they managed to ge More

by micmyrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
December 23, 2021

The price of an oil change more than doubled, will be seeking alternatives next time! More

by schmidt_dw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie
December 22, 2021

Evelyn in sales was fine to work with - it was John in finance that soured the car-buying experience for me. John was condescending and made a comment about how I chose the “cosmetic” add-ons instead of More

by .
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McCorkel, Evelyn Wood-Trout
Dec 22, 2021 -

Inver Grove Honda responded

Hello - It's most unfortunate that your experience with us prompted this review. We pride ourselves on delivering top-notch customer service it's always very disheartening to get a negative response. We use these reviews as tools to teach our staff how to get better and how to prevent these reviews in the future. We would appreciate the opportunity to learn more about your experience so we can ensure it doesn't happen again. Please call or email Nick Burandt directly at 651-306-8600 or nburandt@invergrovehonda.com. Thank you for choosing Inver Grove Honda

December 18, 2021

Andy and Jeremy are a great team to work with. It couldn’t have gone smoother. More

by Sly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Young, Jeremy Young
December 17, 2021

I was very happy with my experience at Inver Grove Honda. Zack was very helpful and made sure all my questions were answered. Very helpful and friendly staff! More

by mariahobbs19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Hanebeck
December 10, 2021

All was perfect, great attention by a gentleman at the service department great experience THANK YOU ! More

by gschildk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KRIS HOFFBECK was the person that take care of my appointment
Dec 11, 2021 -

Inver Grove Honda responded

Hello, thank you so much for your positive comments about Inver Grove Honda! We appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2021

Excellent service and good hospitality. I would recommend to others. Keep the good job you doing More

by tedros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Dec 10, 2021 -

Inver Grove Honda responded

Hi Tedros, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2021

Gardner was the BEST! He was so fun to work with and found me a car that was the perfect fit for my family. Ashley in the financing department was so knowledgeable and worked hard to get us get a great More

by Heather.audrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gardner Hatch and Ashley in finance
Dec 06, 2021 -

Inver Grove Honda responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Inver Grove Honda

December 05, 2021

Zach was the best, he asked questions to makes sure he could find the right fit of a car to meet my families needs. He was flexible with his time to make sure we could work with a tight schedule. Any ar More

by Philip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Hanebeck
Dec 06, 2021 -

Inver Grove Honda responded

Hello Philip, we're happy you found our staff to be so supportive during your experience here at Inver Grove Honda. We appreciate your positive review of your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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