
Inver Grove Honda
Inver Grove Heights, MN
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My New CR-V I just leased a new 2019 CR-V LX AWD from Collette Koskinen and it was a simple process as usual with Inver Grove Honda. This is my 5th vehicle we hav I just leased a new 2019 CR-V LX AWD from Collette Koskinen and it was a simple process as usual with Inver Grove Honda. This is my 5th vehicle we have leased from IG Honda. We have had great service working with Collette over the years, and the financing is getting easier every year with tablets to enter information. After getting the new vehicle prepped for delivery, Collette explained how the various controls worked and helped me pair my iPhone. We returned out 2015 Civic LX and leased the CR-V. We've grown to like leasing since there is little maintenance required other than oil changes and tire rotations and an occasional air filter. It just simplifies life just a bit more. More
Purchased an amazing Honda Civic Si Andrew Kasahara very knowledgeable, friendly, and helpful. Jeff R. educated me on all the extras and provided honest guidance on the best options to Andrew Kasahara very knowledgeable, friendly, and helpful. Jeff R. educated me on all the extras and provided honest guidance on the best options to add. Akela was very friendly and informational. She explained all the details of the lease and helped me make the decisions that I was very satisfied with looking back. The staff here is very nice. They are here to educate the buyer and allow them to make the decisions. I am very happy with my purchase and look forward to the Award winning service. More
New CRV purchase We had a very good experience with all employees we dealt with. Jason P was salesperson and was attentive without overkill or pressure, which was much We had a very good experience with all employees we dealt with. Jason P was salesperson and was attentive without overkill or pressure, which was much appreciated. More
What happened? What happened to Honda? They used to make good products. The problems with the latest generation of CR-V are now being exposed (oil dilution, lack of What happened to Honda? They used to make good products. The problems with the latest generation of CR-V are now being exposed (oil dilution, lack of heat and hinky electronics) and yet IVH and the other twin cities Honda dealers continue to sell these defective products. What is worse is that they continue to deny that these problems exist. I have written a few letters to the management of IVH and Honda North America with no response what so ever. I have been a loyal Honda for years but no more. I suggest that you stay away from any Honda product with the 1.5L engine in it and honestly I would suggest that you question owning Honda/Acura products going forward. Clearly their priorities have changed. This is the treatment you can expect if you have a serious issue. It is hard to imagine being treated like that will garner customer loyalty going forward not just for IVH but for Honda/Acura too. More
Good Advisor Very satisfied with the work done on my 2015 Honda Pilot. Terry Jones explains the problem and thus the problem fixed. Waiting period is absolute norm Very satisfied with the work done on my 2015 Honda Pilot. Terry Jones explains the problem and thus the problem fixed. Waiting period is absolute normal. Thanks. More
IMPRESSIVE SERVICE This was our first experience at this dealership. We were treated with the best experience possible. We highly recommend this dealership and will be This was our first experience at this dealership. We were treated with the best experience possible. We highly recommend this dealership and will be back for our next vehicle. More
great, they did a great job. and adjusted some other items that needed fixing. work was done on time & car wash was postponed & i was told why. and adjusted some other items that needed fixing. work was done on time & car wash was postponed & i was told why. More
Software updat, 10,000 mile oil change and tire rotation. On time and friendly. Sad not to get my car washed. Guess the temperature was below 20. Means another trip back soon. Comfortable lounge. Appreciate On time and friendly. Sad not to get my car washed. Guess the temperature was below 20. Means another trip back soon. Comfortable lounge. Appreciate the treats. More
Excellent service every visit This is our 2nd experience at this dealership, we have always been treated with the best experience possible. Our sales associate was Julie, and she w This is our 2nd experience at this dealership, we have always been treated with the best experience possible. Our sales associate was Julie, and she was always very accomidating, got back to me very quickly, answered all our questions and took our requests to her manager, and made it happen for us. Thank you Inver Grove Honda Mary Whaley More
Nothing could have been better. Always do my Honda here. See title. That says it all. Did regular oil and filter. But even tho low miles needed five year service on transmission, differential and battery. See title. That says it all. Did regular oil and filter. But even tho low miles needed five year service on transmission, differential and battery. More