Inver Grove Honda

Beyond Thrilled I had a great experience when I visited Inver Grove Honda. I was treated kindly and was given very thorough information. I ended up returning a f I had a great experience when I visited Inver Grove Honda. I was treated kindly and was given very thorough information. I ended up returning a few days later and purchased a new car! More

Great customer service and care I have been a loyal customer for over 5 years, and was never disappointed. I highly recommend Inver Grove Honda to all Honda fans. Congratulations I have been a loyal customer for over 5 years, and was never disappointed. I highly recommend Inver Grove Honda to all Honda fans. Congratulations More

Hands-on, personalized attention - Thank you! Was attended to very promptly by Kaine Thebodeau (a marine veteran), as soon as I drove in yesterday. Kaine was totally professional and to the point Was attended to very promptly by Kaine Thebodeau (a marine veteran), as soon as I drove in yesterday. Kaine was totally professional and to the point with each and every aspect. He did not seem "pushy" while talking about the "must-have's" and provided advice/inputs respectfully. I have been coming to your dealership to get all of my Hondas serviced for the past 12 years. Always have had a great experience. However, the hands-on personalized attention provided by Kaine went above & beyond. More

2018 CRV purchase Julye, out internet specialist was great help. She was able to help match the best price quoted at another dealership, similar to Costco pricing. On Julye, out internet specialist was great help. She was able to help match the best price quoted at another dealership, similar to Costco pricing. On top of that she was still able to get us the 2 year free service plan along with it. She stayed well passed the closing time to make sure the purchase process get finished properly. She also follow up for any concern we might have after the purchase. We enjoyed working with all the people who were very professional and courteous during the purchase process. Gene More

I didn’t get the CRV Nationally advertised lease deal I didn’t get the CRV Nationally advertised lease, and I doubt you will either. I got an objectively poor experience, that comes with a painful mont I didn’t get the CRV Nationally advertised lease, and I doubt you will either. I got an objectively poor experience, that comes with a painful monthly reminder that lasts three years. I went to IGH on Thursday 12/6/18. The dealership is clean and well maintained but, being between Black Friday and Christmas, it was a ghost town. I was greeted by salesman Dan; I told him I was interested in the Nationally Advertised CRV lease. He was “not aware of it”. I re-inquired, as I used the Honda site to prepare for my visit. He had to “check with someone”; he retuned and told me he could match the lease offer but would be discounting the car a significant amount in my favor. Long story short, I did not get a fair deal. Even with no other customers, the process still took an incredibly long 4 hours. Mind you, this is for a base model CRV with not one option (except a dealer installed remote start which would happen on a follow-up visit). The Lease Agreement process was completed using an iPad; the process moves you through the agreement in manner that jumps around the page – top to bottom, rather than linearly. BE VERY CAUTIOUS – I was not, I trusted them and that was a costly mistake! I did not have a clear understanding of what happened that evening, until I read it on paper the next day. Seeing the ad again on TV and web site, I was reminded how I was not even close to the advertised deal. Even with a down payment 80% more than required, my monthly lease payment is 21% higher than the nationally advertised promotion. You may have already guessed; the problem was hidden “Dealer/Other Fees”. Your lease payment will be the same, if not very likely, much greater (recall my much larger down payment). I followed up with the salesman. He response was to accuse me of unfairness, if I didn’t give him a 5-star rating for the above-mentioned process and result. I made a mistake, I take responsibility for that - I trusted people when I should not have. The Bottom Line – I am not satisfied (would you be?). More

Great! I got the information I needed, the process was quick and easy, staff were friendly and helpful. Got my new car the same night, all ready to go. In I got the information I needed, the process was quick and easy, staff were friendly and helpful. Got my new car the same night, all ready to go. In all, great experience! More

Friendly and Knowledgeable. Julyne Davidson was helpful and not pushy in rushing me to make my purchase. After making the sale, she went and showed me the operation of the new fe Julyne Davidson was helpful and not pushy in rushing me to make my purchase. After making the sale, she went and showed me the operation of the new features in the 2019 Honda Pilot. I would recommend this dealership to others. More

Greta Experience!! I had a very good experience at Inver Grove Honda!! Royce Phung-Vuong was my salesman and he was great! Wasn't pushy, very knowledgeable, and was a I had a very good experience at Inver Grove Honda!! Royce Phung-Vuong was my salesman and he was great! Wasn't pushy, very knowledgeable, and was a pleasure to deal with. Would definitely recommend IGH!!! More

Austin is great! I went to dealership to explore Pilots. Austin scheduled a test drive and was very knowledgable. I enjoyed working with him. He was patient and fri I went to dealership to explore Pilots. Austin scheduled a test drive and was very knowledgable. I enjoyed working with him. He was patient and friendly. I highly reccommend Austin. More

Purchase from Andrew Weist Andrew Weist was very knowledgeable, professional, courteous, and personable. One of my biggest pet peeves are pushy salesman. Andrew was anything bu Andrew Weist was very knowledgeable, professional, courteous, and personable. One of my biggest pet peeves are pushy salesman. Andrew was anything but that. He was helpful and patient. He seemed like he really wanted to help us figure our what we were looking for. Jeremy Young assisted us with the financing and was the perfect compliment to the level of service that Andrew started us off with. What a team! Jamie Kohn helped over the phone with some e-pricing and differences between models before we visited the dealership. She was very educational and friendly. I will recommend them and Inver Grove Honda to anyone considering a Honda purchase. Thanks for a job well done. Paul and Kate More