
Inver Grove Honda
Inver Grove Heights, MN
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Oil change, tire rotation Even though the service department was busy, service was prompt & timely, and included, as usual, review of service history and checking for recalls. Even though the service department was busy, service was prompt & timely, and included, as usual, review of service history and checking for recalls. Work was performed quickly and on time, and Terry was courteous and helpful (as he always is). More
Excellent The service by your sales representative Ron Ojarood was excellent. He was very helpful in responding to all our questions and made sure we clearly un The service by your sales representative Ron Ojarood was excellent. He was very helpful in responding to all our questions and made sure we clearly understood all aspects of car we purchased and the the leasing agreement. He was patient, courteous and respectful. Very good representative of your dealership More
Always great support from the staff I have worked with Glenn the last couple of times and he is the best. I lined up a rental free of charge so my wife would not wait for repairs on her I have worked with Glenn the last couple of times and he is the best. I lined up a rental free of charge so my wife would not wait for repairs on her day off. She thought I must have a lot of pull at Inver Grove Honda to get that kind of treatment. I did not tell her that they always give me a free rental when I request one! Let her think I am a VIP! More
"...with time to spare." In for a scheduled oil change without tire rotation because snow tires were changed out a short time previously (before the April snowstorm!); the oil In for a scheduled oil change without tire rotation because snow tires were changed out a short time previously (before the April snowstorm!); the oil change was completed in much less than the estimated wait time; and after the service advisor saw my tire wear from the courtesy inspection report he recommended the back tires should be moved to the front (in a front wheel drive car); the mechanic was asked to do that immediately and all was done within the original wait time. More
Great place for service. All employees were very helpful and waiting area was very comfortable while waiting for service to be completed. Took a walk into showroom and returne All employees were very helpful and waiting area was very comfortable while waiting for service to be completed. Took a walk into showroom and returned to waiting area to get my wife to check out the molten lava colored Honda CRV. Spoke breifly to Dave Sands a salesman. Long story short we drove back a couple of hours later and bought a molten lava colored Honda CRV from Dave Sands. More
Great service, as always Service was completed faster then quoted. Always through with service and not pushy about extras they recommend. Love it! They have my business for li Service was completed faster then quoted. Always through with service and not pushy about extras they recommend. Love it! They have my business for life! More
Salesperson Julye Davidson I contacted Julie on the internet as I was looking to purchase a new Honda CRV. She responded to my questions so I did a follow up in person, Julye I contacted Julie on the internet as I was looking to purchase a new Honda CRV. She responded to my questions so I did a follow up in person, Julye found the vehicle , the color I wanted, and set up a delivery time for me to pick up the car. The handling of my purchase was a minimal delay in getting the car ready for delivery and doing the paper work done. Great handling of the purchase process. More
Oil Change and Brake Fluid replacement My appointment was for 6:30 and I arrived at 6:28. There were 6 cars in the service garage so I parked outside. The only reason I didn't rate it a 5 s My appointment was for 6:30 and I arrived at 6:28. There were 6 cars in the service garage so I parked outside. The only reason I didn't rate it a 5 star is because I sat in my car for 8 minutes without an acknowledgement that I was there. Had I been acknowledge, even a simple wave indicating they'd be with me in a second I would've given this experience 5 stars. The check in process was fine, nothing amazing or horrible. My estimated wait time was an hour and a half and it took just under 2 hours from my scheduled appointment time. I was handed off to another person in the service department,he was very helpful with answering questions I had and the checkout process was seamless. More
outstanding wonderful service,great selection-salesperson mike gondion is the best very knowledgeable & great to work with-the dealership is outstanding-& great wonderful service,great selection-salesperson mike gondion is the best very knowledgeable & great to work with-the dealership is outstanding-& great selecti-real pleasure purchase More
Great experience My wife and I had a great experience at Inver Grove Honda. Mr Cory Gold and Akela Aske were very professional in helping us choose the right vehicle f My wife and I had a great experience at Inver Grove Honda. Mr Cory Gold and Akela Aske were very professional in helping us choose the right vehicle for our needs. Mr. Gold explained to us the features of the vehicle and the lease information so that we could make an informed decision. Mr. Gold did follow-up with us to ask if we were pleased with the vehicle and we are, he also reminded us that his is available to help us in any way. I would highly recommend Inver Grove Honda and Mr. Gold to family and friends. More