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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,593 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,593 reviews

July 28, 2026

Jonathan was more than amazing trying to help me find the perfect car! He was patient and kind and guided me in the right direction. He wanted to make sure that I was absolutely in love with my purchase. More

by Andreaslattery2work
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Nunez
Report | Print
July 24, 2026

Service Advisor at Ira Acura in Westwood Bryan Buckley was great. He was very helpful More

by raulriollano1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Sacchetti, Justin Robbins, Marc Cesare, Damian Taylor, George Flaherty
Report | Print
Jul 25, 2026 -

Ira Acura Westwood responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2026

Customer service was good , took care of me and my car , Did not like the wait time . Sat there for 2 hours for only a oil change More

by seabrassswag00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Sacchetti
Report | Print
Jul 25, 2026 -

Ira Acura Westwood responded

Thank you for your feedback. We’re glad to hear our team took good care of both you and your vehicle. We also understand your frustration with the wait time for your oil change and appreciate your patience. Your comments will be shared with our team as we continue working to improve service efficiency. We hope to provide a quicker experience on your next visit.

July 20, 2026

Every time I bring my car in for service everyone is so polite and helpful. More

by shanalaguerre1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Taylor
Report | Print
Jul 21, 2026 -

Ira Acura Westwood responded

Hello, thank you for sharing your positive experience! We look forward to your next visit! Take care!

July 18, 2026

I did not have an appointment and my tire was reading very low. I brought it in to take a look at because I was leaving for a long trip the next day. They were able to fit me in and replace my tire. More

by rubydmdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Taylor
Report | Print
Jul 20, 2026 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 16, 2026

Very professional and friendly staff. Efficient service. Was able to drop my car off for repair/maintenance and pick it up the following day. More

by ireneyu06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Flaherty
Report | Print
Jul 17, 2026 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 15, 2026

Great customer service and experience again. Thanks to Marc for taking care of my car. He is very knowledgeable and professional. More

by Rosann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Report | Print
Jul 15, 2026 -

Ira Acura Westwood responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

July 15, 2026

Damian was professional and a pleasure to work with during my service at Acura Westwood. More

by wberens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Taylor
Report | Print
Jul 15, 2026 -

Ira Acura Westwood responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

July 14, 2026

I had a great experience with my car service appointment. Damian was friendly, professional, and kept me informed throughout the process. The service was completed in a timely manner, and my vehicle was retu More

by Carla
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Taylor
Report | Print
Jul 15, 2026 -

Ira Acura Westwood responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 13, 2026

Damien from the service department is professional, honest and helpful. He helped when another agent wasn’t. More

by blackvelvetine2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Taylor
Report | Print
Jul 15, 2026 -

Ira Acura Westwood responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

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