
Ira Acura Westwood
Westwood, MA
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Always Great customer service, quick turnaround, and the complimentary wash and vacuum is the cherry on top. I always feel like my car somehow comes back smiling. complimentary wash and vacuum is the cherry on top. I always feel like my car somehow comes back smiling. More
I had a appointment prior to this one to have my vehicle diagnosed for a unusual noise. It turned out that my driver side wheel bearing needed to be replaced alongside many other repairs that were recommend diagnosed for a unusual noise. It turned out that my driver side wheel bearing needed to be replaced alongside many other repairs that were recommended to me through a multi point inspection I was greeted and provided a loaner to have alternate transportation while my vehicle was being repaired. I had a front end break job completed and also many other repairs. There are many great sales benefits on the website going on, and I would highly recommended customer to take advantage of the many offers. Marc and the General manager were very professional. The general manager is personable, professional, and goes above and beyond to provide the customer with a great professional experience. I have chosen to remain for over 10 years to continue servicing my vehicle at a Acura certified dealership at Westwood. Extremely happy that all my repairs were completed within the same business day. More
Everyone I dealt with went above and beyond to make sure my car looked brand new again after someone scratched my vehicle. I couldn’t be happier with the job the service department did. my car looked brand new again after someone scratched my vehicle. I couldn’t be happier with the job the service department did. More
Incredible customer service - very professional, and knowledgeable. I appreciated the away they spoke with customers - never had a bad experience there. knowledgeable. I appreciated the away they spoke with customers - never had a bad experience there. More
Easy to get an appointment. Dealership clean. Personnel professional. Explanation of service performed was detailed. Service tech(Noah) polite and knowledgeable. I could not Dealership clean. Personnel professional. Explanation of service performed was detailed. Service tech(Noah) polite and knowledgeable. I could not be more pleased. Don Massey More