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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,587 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,587 reviews

July 15, 2026

Great customer service and experience again. Thanks to Marc for taking care of my car. He is very knowledgeable and professional. More

by Rosann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Report | Print
Jul 15, 2026 -

Ira Acura Westwood responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

July 15, 2026

Damian was professional and a pleasure to work with during my service at Acura Westwood. More

by wberens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Taylor
Report | Print
Jul 15, 2026 -

Ira Acura Westwood responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

July 14, 2026

I had a great experience with my car service appointment. Damian was friendly, professional, and kept me informed throughout the process. The service was completed in a timely manner, and my vehicle was retu More

by Carla
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Taylor
Report | Print
Jul 15, 2026 -

Ira Acura Westwood responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 13, 2026

Damien from the service department is professional, honest and helpful. He helped when another agent wasn’t. More

by blackvelvetine2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Taylor
Report | Print
Jul 15, 2026 -

Ira Acura Westwood responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

July 10, 2026

The SERVICE AT IRA ACURA WAS VERY GOOD and has been for almost 3 years. Brian the service representative was excellent! More

by paulveneziano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Clyde Brown
Report | Print
Jul 12, 2026 -

Ira Acura Westwood responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 04, 2026

This recall was a waste of my time. My car was there for 2 days for them to come back & tell me what I already knew what needed to be done. They couldn’t complete the work. More

by Mbastien02131
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
Report | Print
Jul 06, 2026 -

Ira Acura Westwood responded

Thank you for your feedback. We sincerely apologize for the inconvenience and frustration you experienced with your recall visit. We understand how disappointing it is to be without your vehicle for two days without the repair being completed. Your comments will be reviewed with our team to improve communication and the recall process. We hope to provide a more efficient and satisfactory experience moving forward.

July 04, 2026

Very professional dealership, from the salesman to the service shop. I just had my Acura serviced and Steven was professional and friendly. He communicated well and there were no surprises. More

by PaulieB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Jul 05, 2026 -

Ira Acura Westwood responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2026

Really enjoyed the friendly and extremely knowledgeable sales consultant. He was a pleasure to work with as were all the members we interacted with during our purchase! More

by Kyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Nicoletti, Maroun Matta, Eric Fleming, Joseph Sacchetti, Jim Boschen
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Jun 30, 2026 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2026

I love this dealership service department, Brian is the absolute best! I will continue to go back as long as he’s there such a great understanding person. More

by Ashleysan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian H.
Report | Print
Jun 27, 2026 -

Ira Acura Westwood responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2026

Experience was good today. Mixed before. Request provision of good seating/waiting area with outlets for customers to make their wait comfortable. More

by Madhumita Das
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Jun 30, 2026 -

Ira Acura Westwood responded

Thank you for your feedback. We’re glad to hear your visit went well overall. We appreciate your suggestion regarding a more comfortable waiting area with additional seating and charging outlets, and we will share it with our team for consideration. We hope to make your next visit even more comfortable.

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