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Ira Acura Westwood

Westwood, MA

4.8
1,329 Reviews

395 Providence Hwy

Westwood, MA

02090

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Showing 1,329 reviews

August 04, 2025

My experience during my recent visit was excellent. My service advisor Steven Jolly was incredibly helpful, patient and knowledgeable. The dealership itself was clean and organized. More

by Ingrid.moa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Jolly
August 04, 2025

At least my Acura RDX back in December at this same dealership today I went for my first service and it was a great experience Steven the service rep was very helpful and accommodating. The whole servi More

by Susanvosolo23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
August 01, 2025

I bought three cars of this brand and the service was very good。The car is great More

by liuwei19860217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Nicoletti, Ashley Brogan, Belo Makhene
Aug 03, 2025 -

Ira Acura Westwood responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2025

Great experience and customer service . Aziz was able to get the car I wanted at the price I wanted. I would purchase another car from IRA, and recommend IRA to anyone looking to purchase. More

by Kenos_89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aziz and moroun
Aug 03, 2025 -

Ira Acura Westwood responded

Hello, we're happy you found our staff Aziz to be so supportive during your experience here at Ira Acura Westwood. We do hope we can be of assistance in the future. Take care!

July 31, 2025

The service I received was great Matthew answered all my questions. I left there feeling comfortable with the service I received More

by rebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Andrade
Aug 03, 2025 -

Ira Acura Westwood responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2025

My experience was outstanding. Marc Cesare was very personable and informative. He explained all that would be done. Instilled trust ! Dustin assisted on the back end. My check More

by xdavis18
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Aug 02, 2025 -

Ira Acura Westwood responded

Hello, thank you for your kind review; we are happy to pass along your comments to Marc and Dustin here at Ira Acura Westwood! Please don't hesitate to reach out if there's anything additional we can do for you.

July 31, 2025

Working with Alex Cura was a pleasure. He is smart, informative, and made us feel comfortable in our purchase. More

by Acuradreamcar
Recommend Dealer
Yes
Employees Worked With
Maroun
Aug 03, 2025 -

Ira Acura Westwood responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2025

Great dealership. The service department is great. They are the reason that I will buy my next car at Ida Acura More

by JJMAC59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Robbins, Ashley Brogan
Jul 30, 2025 -

Ira Acura Westwood responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 25, 2025

The worst dealership ever visited in 40 years. Very cheap and irresponsible. I was shopped for a recent used car. First of all, they tried to severely undercut the trade-in value, about a half of More

by BYUNGGKIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Nicoletti
Jul 26, 2025 -

Ira Acura Westwood responded

Thank you for your review of your recent experience here at Ira Acura Westwood. I first want to apologize as per your review it looks like you had a less than desirable purchase visit. I have called and left you a voicemail in the hopes we can communicate further over the phone about what transpired so I can coach my team to raise the customer service bar. Again, this is not behavior we would condone here at Ira Acura and I look forward to speaking with you to regain trust and service you in the future. My direct line is 508-921-1921 or 508-921-1977.

Jul 26, 2025 -

BYUNGGKIM responded

Thank you for following up. However, I do not wish to get into any more details.

July 25, 2025

The people I deal with at this dealership is very friendly and knowledgeable, specially George Flaherty. George takes his time to explain to you your car situation in a way for you to understand. If More

by F cazimir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Flaherty
Jul 26, 2025 -

Ira Acura Westwood responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. If you have any further questions, please give us a call. We're always happy to help!

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