
Ira Acura Westwood
Westwood, MA
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My experience during my recent visit was excellent. My service advisor Steven Jolly was incredibly helpful, patient and knowledgeable. The dealership itself was clean and organized. My service advisor Steven Jolly was incredibly helpful, patient and knowledgeable. The dealership itself was clean and organized. More
At least my Acura RDX back in December at this same dealership today I went for my first service and it was a great experience Steven the service rep was very helpful and accommodating. The whole servi dealership today I went for my first service and it was a great experience Steven the service rep was very helpful and accommodating. The whole service took about almost an hour and a half. I waited at the dealership and had my lunch. I will definitely be back when I need my next service. More
Great experience and customer service . Aziz was able to get the car I wanted at the price I wanted. I would purchase another car from IRA, and recommend IRA to anyone looking to purchase. Aziz was able to get the car I wanted at the price I wanted. I would purchase another car from IRA, and recommend IRA to anyone looking to purchase. More
My experience was outstanding. Marc Cesare was very personable and informative. He explained all that would be done. Instilled trust ! Dustin assisted on the back end. My check Marc Cesare was very personable and informative. He explained all that would be done. Instilled trust ! Dustin assisted on the back end. My check out was smooth and he cleared up the remaining questions I had. Outstanding group. Thank you !! More
The worst dealership ever visited in 40 years. Very cheap and irresponsible. I was shopped for a recent used car. First of all, they tried to severely undercut the trade-in value, about a half of Very cheap and irresponsible. I was shopped for a recent used car. First of all, they tried to severely undercut the trade-in value, about a half of what a Lexus dealer offered. The salesperson (Phap Tran) made mistakes of sending insurance info to a wrong email address, and never tried to solve it by himself. Not even an apology. Never around the customer. Awful salesman and the whole management. More
The people I deal with at this dealership is very friendly and knowledgeable, specially George Flaherty. George takes his time to explain to you your car situation in a way for you to understand. If friendly and knowledgeable, specially George Flaherty. George takes his time to explain to you your car situation in a way for you to understand. If George is not at this dealership, there will be a big piece missing. More