Ira Acura Westwood

Marc my service rep took good care of me with great customer service. My car was serviced quickly and he kept me informed of any new services my car will need in the future. customer service. My car was serviced quickly and he kept me informed of any new services my car will need in the future. More

Excellent and courteous well informed our sales representative was very nice and helpful he found the color car we liked representative was very nice and helpful he found the color car we liked More

Appreciated the personal interaction with Samuel, running me through the diagnosis, the cost to repair the vehicle, and then the consistent communication throughout the day on the status of the repair. me through the diagnosis, the cost to repair the vehicle, and then the consistent communication throughout the day on the status of the repair. More

Very organized customer service and intake. Love the video of the service and technicians explanation of recommendations. Love the video of the service and technicians explanation of recommendations. More

Matt and his team are always professional and efficient! I don’t bring my car anywhere else for servicing but Ira Acura- Westwood. Ive been coming here for yearsss and will continue to be a lifetime custome I don’t bring my car anywhere else for servicing but Ira Acura- Westwood. Ive been coming here for yearsss and will continue to be a lifetime customers. They are always so accommodating, patient and friendly to me and my son when we stop in. Can never thank them enough! More

I had an excellent experience with Damian Taylor at Acura in Westwood! He went above and beyond, arranging a loaner while my car was being repaired and following up afterward to make sure everything was goin in Westwood! He went above and beyond, arranging a loaner while my car was being repaired and following up afterward to make sure everything was going well. What I appreciated most was that Damian took the time to check whether the repairs were covered under my warranty—and they were! Not every service representative takes that extra step, and I was so grateful he did. His thoughtfulness and attention to detail made me feel truly taken care of. He definitely deserves more than five stars! The mechanics who worked on my car were also fantastic. My car came back feeling like a brand-new ride! Kudos to the entire team for their excellent work. I’m so glad I had the opportunity to work with Damian, and I’ll definitely be going back to him for future service. Highly recommend. More

Fast and professional service. Marc provided clear explanations of work being done and was pleasure to deal with. Marc provided clear explanations of work being done and was pleasure to deal with. More

I was surprised by the bill as they added $32 for shop charges. Completely ridiculous charge. charges. Completely ridiculous charge. More

Sam was very helpful in getting my vehicle in for service quickly while I waited quickly while I waited More

Sam helped me out by booking a last minute appointment to get my tire fixed! get my tire fixed! More