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Ira Acura Westwood
Westwood, MA
1,558 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,558 reviews
May 18, 2026
Great personal attention. Easy to deal with and made purchaser a pleasant experience.. sales very receptive to my needs and tailored an offer that fit my budget and needs. Easy to deal with and made purchaser a pleasant experience.. sales very receptive to my needs and tailored an offer that fit my budget and needs. More
by Jamie Diyke
Employees Worked With
Eric Fleming
May 18, 2026
Whenever I’m there, I taken care of fairly quickly. Everyone is kind. Waiting area is always clean. Woman’s bathroom is always clean. Overall always a good experience Everyone is kind. Waiting area is always clean. Woman’s bathroom is always clean. Overall always a good experience More
by LeAnna
Employees Worked With
Steven , Rafael Jimenez, Trevor Veerana
May 18, 2026
I had a great experience at the dealership. Damian was very kind, helpful, and made me feel comfortable throughout the process. He answered all my questions and provided excellent customer serv Damian was very kind, helpful, and made me feel comfortable throughout the process. He answered all my questions and provided excellent customer service. More
by Carla
Employees Worked With
Damian Taylor
May 15, 2026
I had the best service today with Sam at Ira Acura Westwood I have had service several times and this was probably the best Accurate information understanding of all that was done and kept me info Westwood I have had service several times and this was probably the best Accurate information understanding of all that was done and kept me informed on timing which was exactly the time he said would be done he was also extremely knowledgeable and friendly Thank you so much Sam and the workers on the car More
by dld86
Employees Worked With
Samuel
May 13, 2026
I had my Acura MDX serviced today at Ira Acura of Westwood. Marc Cesare greeted me immediately and quickly checked me and told me it would be 60-90 minutes. The process was quick, and Marc was effici Westwood. Marc Cesare greeted me immediately and quickly checked me and told me it would be 60-90 minutes. The process was quick, and Marc was efficient, pleasant and professional. Clearly my technician (Emily Rappa)was very efficient as my car was ready in less than an hour. During this time, Marc made sure I knew how to contact him if I had any questions. The check out process was quick and I was on my way. I am extremely pleased with the service here and actually do not mind coming in for service. Looking forward to working with Marc in the future. More
by dmdhunter84
Employees Worked With
Emily Rappa, Marc Cesare
May 13, 2026
They go over everything and explain everything that needs to be done and why. I also had my car detailed today and was very very impressed with the job that was done. to be done and why. I also had my car detailed today and was very very impressed with the job that was done. More
by Wbmoyer9372
Employees Worked With
Justin Robbins
May 11, 2026
2019 MDX reliability is extremely poor 4 recalls and over $8,000 repair expenses for a 5 year car including a a timing belt replacement which should never happen!!!! Will go with Lexus for next vehicle over $8,000 repair expenses for a 5 year car including a a timing belt replacement which should never happen!!!! Will go with Lexus for next vehicle More
by Srhrichard61
Employees Worked With
Justin Robbins
