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Ira Acura Westwood

Westwood, MA

4.9
1,523 Reviews

395 Providence Hwy

Westwood, MA

02090

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Showing 1,523 reviews

March 24, 2026

Damian Taylor was attentive, professional, made suggestions and promptly answered my questions. He is a true asset. The Ira Acura Westwood team and Damian, made my overall experience a pleasant one More

by kentiat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Taylor
March 24, 2026

I like great customer service and I definitely received that upon my visit. I love that Steven educated me on the ins and outs of my car and what needed to be done and fixed and educated me about my tires. More

by chriswal24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Jolly, Sabrina Medeiros
March 19, 2026

Very professional and well-trained staff. this is exactly how a quality dealership should operate. The experience was smooth and pleasant. My little one especially appreciated the popcorn dur More

by magniwang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
Mar 24, 2026 -

Ira Acura Westwood responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 19, 2026

This place is horrible. My blood pressure is still up from dealing with that place all week put $1000 down last Thursday on a used vehicle came back with the rest of the mon More

by kciruolo121
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Phap Tran
March 18, 2026

I had excellent service to day at Acura Westwood. Sam was an outstanding service rep. More

by mungerhousehold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam service rep. and Samantha cashier
Mar 22, 2026 -

Ira Acura Westwood responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

March 18, 2026

Thank you for the great service I really appreciate the excellent care of my car More

by Etepper7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Taylor
Mar 22, 2026 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 18, 2026

I found this dealership to be quick and courteous and they took the time to explain all options. More

by karanbazin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Louback
Mar 21, 2026 -

Ira Acura Westwood responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 17, 2026

Mark was a great help and explained everything clearly. He kept informed of progress on repairs throughout my entire wait. More

by Drr617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Mar 20, 2026 -

Ira Acura Westwood responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2026

I always receive excellent service at Ira Acura. They communicate by text, which is more conveyed for me. More

by adolar5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Robbins, Marc Cesare
Mar 20, 2026 -

Ira Acura Westwood responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 17, 2026

They are kind and accommodating. Service managers are professional, particularly with the “high maintenance “ clientele. More

by Antonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Mar 20, 2026 -

Ira Acura Westwood responded

Hello Antonio, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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