Ira Acura Westwood

My advisor Steve was very helpful and friendly. He kept me hosted throughout the process, even though I just came in for an oil change. I enjoy the clean facility and the professionalism of all the He kept me hosted throughout the process, even though I just came in for an oil change. I enjoy the clean facility and the professionalism of all the staff. I can’t wait to come back from my next service. More

Had a great experience at Ira Acura. The service was efficient, and everyone was professional and courteous. Special shoutout to Noah, my service advisor, he was knowledgeable, communica The service was efficient, and everyone was professional and courteous. Special shoutout to Noah, my service advisor, he was knowledgeable, communicative, and made the whole process smooth. Definitely recommend working with him! More

It was a very positive experience working with Noah and have found the level of communication and expertise of the mechanics to be excellent. have found the level of communication and expertise of the mechanics to be excellent. More

This dealership has excellent service I was very impressed.i would recamend friends and family to visit and buy a vehicle , they are friemdly and helpful . impressed.i would recamend friends and family to visit and buy a vehicle , they are friemdly and helpful . More

I had a very great experience with Joseph the service manger, he helped me resolved a misunderstanding maintenance situation. manger, he helped me resolved a misunderstanding maintenance situation. More

Did a great job with my car and a timely manner. I really appreciate their customer service. I really appreciate their customer service. More

Great service. Felt comfortable with service team. Answered all concerns and pertinent questions. Kept informed on the progress of the service. Felt comfortable with service team. Answered all concerns and pertinent questions. Kept informed on the progress of the service. More

Service department is wonderful. Always caring and professional. Have been a customer for 7 years Always caring and professional. Have been a customer for 7 years More

I came in to do a recall. Left. New check engine light popped up. Returned it to be fixed. Brought my car back with the problem fixed and a new problem raised which would Left. New check engine light popped up. Returned it to be fixed. Brought my car back with the problem fixed and a new problem raised which would have costed me extra $$. I refused the service bc it was clear that the new problem was caused by them. Service Manager, Joe Sachetti, called me 7am the next morning to apologize for my experience and accepted full responsibility. They provided me with a loaner at no cost. Fixed the problem at no cost to me. Righted a huge wrong and accepted full responsibility. I get it, employees don’t get paid enough to think big picture. Joe was a true professional and did the right thing. He turned a 0 stars into 5 stars. As long as Joe is working there, i will make sure i will come back for service. More