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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,446 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,446 reviews

December 05, 2025

Professional friendly service. Knowledgeable service people. Pleasure to deal with all members of he staff More

by nancy.ryan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Robbins
Report | Print
December 04, 2025

I wouldn't take my TLX anywhere else. This place not only treats their customers with respect but with kindness and understanding. I really appreciate that and I have no reservations abou More

by counselour55555555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Robbins
Report | Print
Dec 05, 2025 -

Ira Acura Westwood responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

December 04, 2025

went there with a battery issue without an appointment and they were very quick productive. Marc Cesare was very helpful in getting the car serviced in a timely manner More

by andi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Report | Print
Dec 05, 2025 -

Ira Acura Westwood responded

Hi Andi, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 03, 2025

Mark was great. Answered all my concerns and explained fully my service. Excellent customer service More

by Mike M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Report | Print
Dec 03, 2025 -

Ira Acura Westwood responded

Mike, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. If you have any further questions, please give us a call. We're always happy to help!

November 29, 2025

Service advisor Justin was great kept me in the loop and also provided me with updates on future service needed and there was no pressure. I was Satisfied his customer service the recall was performed along More

by monteiroj81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Robbins
Report | Print
Dec 02, 2025 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 29, 2025

Professional and timely service, especially considering it was right after the thanksgiving break. Thank you. More

by Sanin R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Taylor
Report | Print
Dec 01, 2025 -

Ira Acura Westwood responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2025

Service rep was great but I think some of the prices are a little steep More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Robbins
Report | Print
Dec 02, 2025 -

Ira Acura Westwood responded

Thank you for your feedback. We are glad to hear that your service representative took good care of you. We also appreciate your comments regarding pricing and will review them with our team. If you have any questions about the estimates or recommended services, we are always happy to go over them with you. We look forward to assisting you again. Ira Acura Westwood Service Management - 508-921-1900

November 25, 2025

They are friendly over there . They take good care of yr car while doing the maintenance. More

by Max_fleurantin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Report | Print
Nov 26, 2025 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

November 22, 2025

The dealership was very nice. They provided great service and reasonable prices for the items serviced More

by Peterglick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Flaherty
Report | Print
Nov 24, 2025 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

November 20, 2025

Steven did a fantastic job communicating and keeping me informed. It was my first really enjoyable experience getting my car repaired. More

by Darrenjcormier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Jolly
Report | Print
Nov 22, 2025 -

Ira Acura Westwood responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. We do hope we can be of assistance in the future. Take care!

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