Ira Acura Westwood

Trevor was so helpful throughout the buying process. He was patient, candid and worked with me on getting me what I wanted. I went to other dealerships looking for a car and they were very sexist, dismi He was patient, candid and worked with me on getting me what I wanted. I went to other dealerships looking for a car and they were very sexist, dismissive and unhelpful. Trevor really made it feel like I was buying from a friend. I had already brought my previous car for service and everyone had always been so helpful and polite. But the car buying process was top tier! More

Been keeping the car maintained with your service team for years now-always professional and helpful. Especially appreciated Marc, who was excellent, from getting the service underway expediently, to kee for years now-always professional and helpful. Especially appreciated Marc, who was excellent, from getting the service underway expediently, to keeping me posted every step of the way and clearly communicating regarding the potential solutions to the issues I brought the car in for then following through with the service team, and checking me out in a timely manner when complete. More

Marc, my service consultant, was unbelievably knowledgeable about the services being recommended and why. He went above and beyond to help me and even taught me a few things about my car that wer knowledgeable about the services being recommended and why. He went above and beyond to help me and even taught me a few things about my car that were confusing to me! I feel so lucky to have found Ira Acura! Thanks Marc! Your time, effort and expertise are greatly appreciated! More

Ira Acura is the friendliest most organized dealership I have ever been to. There is never any pressure to buy and the Service team is polite, professional and highly efficient. The best dealership experien have ever been to. There is never any pressure to buy and the Service team is polite, professional and highly efficient. The best dealership experience I have ever had. I Highly recommend them. More

Marc my service rep took good care of me with great customer service. My car was serviced quickly and he kept me informed of any new services my car will need in the future. customer service. My car was serviced quickly and he kept me informed of any new services my car will need in the future. More

Excellent and courteous well informed our sales representative was very nice and helpful he found the color car we liked representative was very nice and helpful he found the color car we liked More

Appreciated the personal interaction with Samuel, running me through the diagnosis, the cost to repair the vehicle, and then the consistent communication throughout the day on the status of the repair. me through the diagnosis, the cost to repair the vehicle, and then the consistent communication throughout the day on the status of the repair. More

Very organized customer service and intake. Love the video of the service and technicians explanation of recommendations. Love the video of the service and technicians explanation of recommendations. More

Matt and his team are always professional and efficient! I don’t bring my car anywhere else for servicing but Ira Acura- Westwood. Ive been coming here for yearsss and will continue to be a lifetime custome I don’t bring my car anywhere else for servicing but Ira Acura- Westwood. Ive been coming here for yearsss and will continue to be a lifetime customers. They are always so accommodating, patient and friendly to me and my son when we stop in. Can never thank them enough! More

I had an excellent experience with Damian Taylor at Acura in Westwood! He went above and beyond, arranging a loaner while my car was being repaired and following up afterward to make sure everything was goin in Westwood! He went above and beyond, arranging a loaner while my car was being repaired and following up afterward to make sure everything was going well. What I appreciated most was that Damian took the time to check whether the repairs were covered under my warranty—and they were! Not every service representative takes that extra step, and I was so grateful he did. His thoughtfulness and attention to detail made me feel truly taken care of. He definitely deserves more than five stars! The mechanics who worked on my car were also fantastic. My car came back feeling like a brand-new ride! Kudos to the entire team for their excellent work. I’m so glad I had the opportunity to work with Damian, and I’ll definitely be going back to him for future service. Highly recommend. More