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Ira Acura Westwood

Westwood, MA

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Reviews
Vehicles
4.8
1,582 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,582 reviews

July 04, 2026

This recall was a waste of my time. My car was there for 2 days for them to come back & tell me what I already knew what needed to be done. They couldn’t complete the work. More

by Mbastien02131
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
Report | Print
Jul 06, 2026 -

Ira Acura Westwood responded

Thank you for your feedback. We sincerely apologize for the inconvenience and frustration you experienced with your recall visit. We understand how disappointing it is to be without your vehicle for two days without the repair being completed. Your comments will be reviewed with our team to improve communication and the recall process. We hope to provide a more efficient and satisfactory experience moving forward.

July 04, 2026

Very professional dealership, from the salesman to the service shop. I just had my Acura serviced and Steven was professional and friendly. He communicated well and there were no surprises. More

by PaulieB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Jul 05, 2026 -

Ira Acura Westwood responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2026

Really enjoyed the friendly and extremely knowledgeable sales consultant. He was a pleasure to work with as were all the members we interacted with during our purchase! More

by Kyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Nicoletti, Maroun Matta, Eric Fleming, Joseph Sacchetti, Jim Boschen
Report | Print
Jun 30, 2026 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2026

I love this dealership service department, Brian is the absolute best! I will continue to go back as long as he’s there such a great understanding person. More

by Ashleysan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian H.
Report | Print
Jun 27, 2026 -

Ira Acura Westwood responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2026

Experience was good today. Mixed before. Request provision of good seating/waiting area with outlets for customers to make their wait comfortable. More

by Madhumita Das
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Jun 30, 2026 -

Ira Acura Westwood responded

Thank you for your feedback. We’re glad to hear your visit went well overall. We appreciate your suggestion regarding a more comfortable waiting area with additional seating and charging outlets, and we will share it with our team for consideration. We hope to make your next visit even more comfortable.

June 24, 2026

Great experience. Tons of inventory did everything as expected. Made a deal that worked for me! More

by Sticky Stickers.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phap Tran
Report | Print
Jun 26, 2026 -

Ira Acura Westwood responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 20, 2026

Wonderful help from the service on getting my car inspected. I enjoyed the calming atmosphere and good coffee. More

by Gmajdalani3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Jolly
Report | Print
Jun 22, 2026 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2026

Marc took excellent care of my car today on short notice. Cannot thank you enough Marc! Highly recommend Marc and the team at Acura of Westwood! More

by CRS30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Report | Print
Jun 20, 2026 -

Ira Acura Westwood responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. Please don't hesitate to reach out to us if there's anything more we can do!

June 16, 2026

Great service and damian advisor was great to work with and very professional n responsive More

by yoralba.peguero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Taylor
Report | Print
Jun 17, 2026 -

Ira Acura Westwood responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2026

All the staff were so nice! I understood the whole process and felt taken care of More

by 9789837991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phap Tran
Report | Print
Jun 16, 2026 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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