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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,285 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,285 reviews

October 21, 2023

Very fast and excellent service , today was special cleaning outside and inside the car was very clean and shiny More

by Animaj64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Harris
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Oct 24, 2023 -

Ira Acura Westwood responded

We are delighted to hear that you received very fast and excellent service, especially the special cleaning that left your car both clean and shiny inside and out. A thorough and sparkling clean can make your vehicle look and feel great. We appreciate your business. We look forward to assisting you in the future.

October 21, 2023

Service was pleasant from beginning to end. My experience was excellent. I will recommend this dealer to family and friends. More

by franchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Oct 24, 2023 -

Ira Acura Westwood responded

We are delighted to hear that your service experience was pleasant from beginning to end and that you had an excellent overall experience. Thank you for your recommendation to family and friends. We appreciate your business. We look forward to assisting you in the future.

October 20, 2023

George Flaherty is excellent. I am always pleased with service I receive and the courteous and pleasant manner that I am treated More

by gdeban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Herera
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Oct 24, 2023 -

Ira Acura Westwood responded

We are pleased to hear that George has consistently provided excellent service and that you are always pleased with the way you are treated in a courteous and pleasant manner. A positive and respectful interaction with your service advisor can make a significant difference in the overall service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 19, 2023

Best dealership and gentlemen helping us was a1 the best and very understanding compare to others More

by klwatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franjul francis
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Oct 20, 2023 -

Ira Acura Westwood responded

It's wonderful to hear that you had an excellent experience with Ira Acura Westwood and our team members who assisted you. Great customer service and understanding are key to making your car-buying process a positive one. Enjoy your new vehicle and safe travels!

October 17, 2023

The service is excellent with responsive customer care that is always very reliable and trustworthy. More

by Russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
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Oct 18, 2023 -

Ira Acura Westwood responded

We are thrilled to hear that you had an excellent and responsive experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 15, 2023

Everyone is professional and courteous and very pleasant and the waiting area is clean and welcoming More

by Eileented
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cesare
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Oct 17, 2023 -

Ira Acura Westwood responded

Thank you for your kind words! We're delighted to hear that our team is professional, courteous, and pleasant and that you found our waiting area to be clean and welcoming. Your satisfaction and comfort are important to us, and we're here to provide you with the same excellent service in the future. Thank you for choosing us!

October 15, 2023

Good customer service,telling all detail wrong with your cars, and what you want to do More

by nil781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc cesare
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Oct 17, 2023 -

Ira Acura Westwood responded

We appreciate your feedback! Providing good customer service and offering detailed information about your cars and the necessary actions is essential to us. We're here to assist you and ensure your vehicle is in great shape. Thank you for choosing us!

October 14, 2023

My experience was amazing. Francis was great!!! A+++ customer service. I will recommend this dealership to family and friends because of him. Please recognize and share this wi More

by sherwynrocke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
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Oct 17, 2023 -

Ira Acura Westwood responded

We are delighted to hear about your amazing experience at Ira Acura Westwood and your high praise for Francis. A+++ customer service is truly exceptional, and it's wonderful to hear that you had such a positive encounter. Your intention to recommend the dealership to family and friends is a great way to share your satisfaction. We will be sure to let Francis know about your raving review. We appreciate your business. We look forward to assisting you in the future.

October 12, 2023

Excellent customer service and explained everything. I like the video they provided about the problem More

by MDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis is excellent
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Oct 13, 2023 -

Ira Acura Westwood responded

It's fantastic to hear that you received excellent customer service and that they explained everything to your satisfaction. Thanks for sharing your positive experience!

October 12, 2023

I purchased my acura RDX 3 years ago and have always taken my truck there for service. More

by SAIGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill-Service Advisor
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Oct 14, 2023 -

Ira Acura Westwood responded

It's great to hear that you've been a loyal customer at Ira Acura Westwood, having purchased your Acura RDX here three years ago and returning for service. Your continued patronage is a testament to our quality service and the trust we've earned. Thanks for sharing your experience!

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