
Ira Acura Westwood
Westwood, MA
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Great experience buying my first Acura with salesman Clyde Brown. Would recommend him to any of my family and friends. Love, love my new Acura. Also found all the staff friendly and finance guy Charles Clyde Brown. Would recommend him to any of my family and friends. Love, love my new Acura. Also found all the staff friendly and finance guy Charles made signing my documents very easy. Sharon Shepard More
My husband & I are very impressed with the service department’s overall EXCELLENT performance! Justin Joseph the Service Consultant who attended to our needs re: our 2020 Acura RDX TECH AWD’s due department’s overall EXCELLENT performance! Justin Joseph the Service Consultant who attended to our needs re: our 2020 Acura RDX TECH AWD’s due maintenance service was very friendly, professional, & has overall wonderful Customer Service Skills!! The Acura Dealership is very neat & clean & importantly...the Staff are friendly, & helpful e.g. Vicky , the Cashier! “KUDOS & MORE POWER TO THE ACURA ORGANIZATION!!! SINCERELY, Mr. & Mrs. A & T. VALDEZ More
i have used acura of westwwod many times and iam always very pleased with all around great service they go above and beyond thank you for excellent service very pleased with all around great service they go above and beyond thank you for excellent service More
The service representative was sullen, the service took forever to provide and they did such a poor job of cleaning my car that my wife couldn’t believe it had been cleaned. So, not overwhelmed with the ex forever to provide and they did such a poor job of cleaning my car that my wife couldn’t believe it had been cleaned. So, not overwhelmed with the experience. More
I have used this dealer before and was very pleased with the service I have received over the years. I was returning a leased car and leasing a new one. I wanted the same car , an RDX, 2021. The salesman , the service I have received over the years. I was returning a leased car and leasing a new one. I wanted the same car , an RDX, 2021. The salesman , Anthony was friendly and gave us appropriate information about the car we wanted to lease. The finance person who was new to the dealer did an excellent job, He was friendly and had a good sense of humor. Over all I was pleased and love my new RDX. More
The service people are great but the dealership won’t deal with the insurance company. They make the customer pay and chase the insurance company to be reimbursed. They aren’t concerned about being easy deal with the insurance company. They make the customer pay and chase the insurance company to be reimbursed. They aren’t concerned about being easy to do business with. More
I Went in for an oil change and normally they give you a free car wash and vacuum the car. The car wash was fine but as i went to look around my car I notice that they pushed all the salt and dirt under the free car wash and vacuum the car. The car wash was fine but as i went to look around my car I notice that they pushed all the salt and dirt under the carpets of my back seat rugs 🤔....Every time I bring my car to Prime Acura of Westwood they mysteriously find something wrong with my car. I brought my car in for an oil change and now there is something wrong with my brand new breaks and Rotors that have been change for the past 7 months so they say go back to who ever did the work and have them fix it. 🤦🏽♀️ More
Problem with my 2011 MDX ,called Clyde Brown he got wright back to me and sent me up with Justin, who was very helpful with explaining problem and repair was fast and efficient wright back to me and sent me up with Justin, who was very helpful with explaining problem and repair was fast and efficient More
The attention and service that George provided to me and the car were top notch. Very professional and he explained everything in good detail. Cost estimate included. the car were top notch. Very professional and he explained everything in good detail. Cost estimate included. More
This is a very nice dealer and has a very responsible and attentive staff. The best custemer service. At the time of my service they made me feel at home with good communication. attentive staff. The best custemer service. At the time of my service they made me feel at home with good communication. More