Ira Acura Westwood

I give the Prime Acura Dealership in Walpole the highest rating in all categories because I felt that from when I walked into the dealership I was treated in a kind manner, was listened to and given the utm rating in all categories because I felt that from when I walked into the dealership I was treated in a kind manner, was listened to and given the utmost attention needed for me to make the best car selection. My salesman Scott Powers was particularly helpful. He seemed really interested in meeting my needs and enjoyed what he was doing. I felt he gave a real "non salesman" but professional approach which I responded to. I plan to return for subsequent vehicles and will refer my friends and family there as well. Keep up the good work! More

Buying my latest car at Prime Acura was one of the best car buying experiences of my life. My salesman Warren Newland treated me with respect. As a woman, I am often "talked down to" by car salesmen. No car buying experiences of my life. My salesman Warren Newland treated me with respect. As a woman, I am often "talked down to" by car salesmen. Not so with Warren. He is the best! I will defintely be back. More

I had a great experience at Prime Acura. The staff was extremely professional and courteous. They not only followed up with me but provided excellent customer service. The sales consultants and the busine extremely professional and courteous. They not only followed up with me but provided excellent customer service. The sales consultants and the business manager helped me a lot to get the car that I wanted. Obviously price and options were a big factor in my case as in any other. I had a great experience at Prime……I would always recommend this place to anyone. Good job guys! More

Matt is extremely knowledgeable about Acura products. He Matt is extremely knowledgeable about Acura products. He tried and succeeded getting the correct vehicle for my wife and I. Matt has called me many Matt is extremely knowledgeable about Acura products. He tried and succeeded getting the correct vehicle for my wife and I. Matt has called me many times since the sale to answer any questions and make sure all is going well with the TL. Matt wants the customer happy - not just trying to make a sale. If you want an Acura call Matt. I recommend him without reservation. More

I recently went shopping for a new Acura MDX. I purchased my current MDX from Prime Acura 3 years ago. I was very pleased with the past sales person Fadia who assisted me with my new MDX. Over the past 3 yea my current MDX from Prime Acura 3 years ago. I was very pleased with the past sales person Fadia who assisted me with my new MDX. Over the past 3 years i have used the Prime Service department. Always very professional and courteous. Never a problem, and always provided me with a new loaner car when needed. This time I was very fortunate to be greeted by the General Manager, Mr Jay Dapolito. He made me feel like i was family. Showed me all the new features of the MDX. The price was very competitive. I was surprised the wonderful deal he offered me on a trade in. Not only do i plan on purchasing the car this week, but any of my friends looking for a new car i will refer to Prime Acura and especially Mr Dapolito and his sales staff. More

In April 0f 2007 I traded in my 1997 Acura CL with @ 300k miles to Prime; I had bought the car there. I used their internet services and was fortunate to have Warren Newland as my salesman. Warren was the ul miles to Prime; I had bought the car there. I used their internet services and was fortunate to have Warren Newland as my salesman. Warren was the ultimate professional, grateful for my business, cognizant of my needs, and willing to insure my happiness even several months after the sale. I bought a 2007 RDX at a fair price. Warren took care of everything and I was in and out of the dealership within an hour. He impressed me as a person who prides himself on achieving customer satisfaction and representing the dealership better than any other salesman. I would recommend Warren to anyone interested in buying an Acura and will only deal with him in the future. Prime should be proud that Warren demonstrates what Prime says are their corporate values so superbly. More

I could not be happier with Prime Acura. I started with another Acura dealer in Seekonk, Ma which, after getting my deposit, seemed to suddendly change sales tactics to a more "used care sales" kind of app another Acura dealer in Seekonk, Ma which, after getting my deposit, seemed to suddendly change sales tactics to a more "used care sales" kind of approach. The Acura dealer in Walpole was my second choice only because they were not as close geographically to my home. Upon my first meeting I knew there was a real difference with this dealership. Both Ellen and Dennis convinced me that I would have a dfferent buying experience. They were right. I was dealt with fairly on my trade and everything that was said was delivered. They found a car that know one else could, the three other dealers I delt with were not able to locate the vechicle I wanted; they suggested I go for a higher option level. I had done my homework and knew what I wanted, Ellen found it in Connecticut and had it the next day. In closing I would recommend this dealershiop and these salespeople to anyone. More

My first visit to prime Acura was a experience, which ended in my purchasing of a used Acura tsx. I was initially greeted by Matt Pinto. After sitting down with me, and listening to what I was looking fo ended in my purchasing of a used Acura tsx. I was initially greeted by Matt Pinto. After sitting down with me, and listening to what I was looking for, Mr Pinto then Took me out to the lot and showed me this car that was exactly what I was looking for, pretty lucky I must say. After test driving the car, and fair negotiations, I am now driving that car. I would like to thank Matt, and the rest of the prime dealership for there professionalism, and patience. You definitely have earned a customer for life Mr Pinto. More

I had been in the market for an MDX. Received a response via e-mail in ten minutes from Nick our salesman who was great to work with throughout the process. Had a call with great prices (I had 2 other quote via e-mail in ten minutes from Nick our salesman who was great to work with throughout the process. Had a call with great prices (I had 2 other quotes) in the following hour , headed down that night where they had the car ready with my name on it. Took it for a ride got a deal on it and drove home that night. Professional and easy going, great experience, would recommend to anyone, see Nick!! More

We have purchased 2 cars from Warren Newland. Our first experience was so positive that we would only buy from him the second time. Warren is extremely professional and teated us with great respect. As a experience was so positive that we would only buy from him the second time. Warren is extremely professional and teated us with great respect. As a woman, I really appreciated that! We found the other personnel at Prime Acura to also be very helpful. We never felt that is was about them making the sale, but rather about helping us to get the car we wanted and could afford. They went over and beyond our expectations to help us with financing and not pressuring us into options. I hate the stress of buying a car, but based on my last 2 experiences with Warren Newland as our salesperson and the team at Prime Acura, I am not stressed and actually enjoyed the process!! More