Ira Acura Westwood

The attention and service that George provided to me and the car were top notch. Very professional and he explained everything in good detail. Cost estimate included. the car were top notch. Very professional and he explained everything in good detail. Cost estimate included. More

This is a very nice dealer and has a very responsible and attentive staff. The best custemer service. At the time of my service they made me feel at home with good communication. attentive staff. The best custemer service. At the time of my service they made me feel at home with good communication. More

I was greeted immediately by my service tech. we went over my reason for the visit. we also discussed other services that will be needed based on the age of car. very understanding over my reason for the visit. we also discussed other services that will be needed based on the age of car. very understanding More

Great service. Always friendly & helpful. Job gets done to perfection and everything explained thoroughly to me. Service rep Noah very helpful, kind & patient with me which I appreciate. A+ to perfection and everything explained thoroughly to me. Service rep Noah very helpful, kind & patient with me which I appreciate. A+ More

My second lease with Acura - Clyde Brown provided superior customer service each time. On top of a fair deal - his attention to detail and communication were outstanding. superior customer service each time. On top of a fair deal - his attention to detail and communication were outstanding. More

Had a very minor fuel odor which turned out to be nothing. Marc had the car checked out and as no actual work was done there was no charge. The piece of mind in knowing there is nothing dangerous g nothing. Marc had the car checked out and as no actual work was done there was no charge. The piece of mind in knowing there is nothing dangerous going on is much appreciated. More

Great help from Marc. Excellent job Marc.He was very Great help from Marc. Excellent job Marc. He was very tentative, hard working, punctual and courteous. He went out of his way to take care of every Great help from Marc. Excellent job Marc. He was very tentative, hard working, punctual and courteous. He went out of his way to take care of everything More

This is my second new vehicle with this dealership. The sales staff are professional and great to deal with. Facial sold me my new car and I enjoyed working with her. sales staff are professional and great to deal with. Facial sold me my new car and I enjoyed working with her. More

As a first time buyer I felt that the finance director tried to take advantage of me. To start off, he tried to sell me the GAP insurance, Warranty, and maintenance plan for a really high price. Secondly, tried to take advantage of me. To start off, he tried to sell me the GAP insurance, Warranty, and maintenance plan for a really high price. Secondly, when I asked him if those plans were required in order for me to get the loan, he lied straight to my face and said yes. I mistakenly believed him and did the deal. I did some research afterwards and realized that it was illegal for him to say that those plans were required. I confronted him after I bought the car and he said “That is how I negotiate with the bank”. It was not until I asked in writing to cancel those plans that he finally gave in. Luckily I had 60 days to cancel with only a $50 fee. After I refinanced my car after 3 months I got GAP insurance for $250 instead of the $750 that he sold it to me for. I have now been waiting 5 months for that refund. His latest excuse is that the system has been down for over a week so he can’t check the status of my refund. I am probably never doing business with this guy again. More