
Ira Acura Westwood
Westwood, MA
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A pleasurable buying experience I’m picking up my new RDX A-Spec tomorrow, and I have to say, the car buying/trade in experience with Prime has been, dare I say it, an enjoyable expe I’m picking up my new RDX A-Spec tomorrow, and I have to say, the car buying/trade in experience with Prime has been, dare I say it, an enjoyable experience. The sales person knew the SUV forwards and backwards, and was a very pleasant, no pressure person. I also got the chance to observe the sales floor and people working there. They seemed a genuinely happy bunch of people. More
Always outstanding service From the time I walk in the door to the time I depart, I am always treated with thoughtfulness and consideration. Everything is always taken care of i From the time I walk in the door to the time I depart, I am always treated with thoughtfulness and consideration. Everything is always taken care of in a speedy, efficient manner and at the cost discussed. Always outstanding service! More
Excellent experience No hassle pricing and exceptional customer focus. Thank you for making the process seamless for busy professionals. Thank you Prime Acura for a high i No hassle pricing and exceptional customer focus. Thank you for making the process seamless for busy professionals. Thank you Prime Acura for a high integrity experience. More
State Inspection Sticker The service team has been the best I've dealt with by far! Scheduled my appointment online-user friendly website, arrived at dealership, was greeted The service team has been the best I've dealt with by far! Scheduled my appointment online-user friendly website, arrived at dealership, was greeted and taken care of by customers service representative (Justin), who was professional and polite. Waited for my car to be service-which took about 45 minutes to complete. More
Outstanding buying experience. From beginning to end, and, hands down, the best car buying experience we’ve ever had. From sales (Clyde Brown) through Finance to taking delivery of From beginning to end, and, hands down, the best car buying experience we’ve ever had. From sales (Clyde Brown) through Finance to taking delivery of vehicle, we were treated with courtesy and professionalism. Highly recommend this dealership. More
Great Service This dealership is always accommodating. All staff especially the service department, Marc Cesare and Noah Stern always hustling and making sure the This dealership is always accommodating. All staff especially the service department, Marc Cesare and Noah Stern always hustling and making sure the customer is taken cared of. More
Service review Service was prompt, speedy and complete. Comfy area provided with drinks/snacks available. Justin was great. Fadia researched some questions I had Service was prompt, speedy and complete. Comfy area provided with drinks/snacks available. Justin was great. Fadia researched some questions I had about my lease when I just dropped in. More
Excellent customer service George and Shane in service dept were excellent . Even when there was an additional service need discovered an hour before closing they assured me th George and Shane in service dept were excellent . Even when there was an additional service need discovered an hour before closing they assured me they would make the repair before I drove 1.5 hours back home. Very customer focused! More
Mass inspection sticker Had an excellent experience. Was in and out in No time. George the service advisor was excellent. Was treated with the up most respect. Would definite Had an excellent experience. Was in and out in No time. George the service advisor was excellent. Was treated with the up most respect. Would definitely recommend to all my friends and family. More
Great service. Great results. Great vehicle My car went in for routine service, recalls and updates. I am driving a new vehicle. It feels great. It looks great and I feel safe driving it. Thank My car went in for routine service, recalls and updates. I am driving a new vehicle. It feels great. It looks great and I feel safe driving it. Thank you Prime ACURA for being a well oiled machine for customer care and service. More