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Ira Ford Saco

Saco, ME

4.7
468 Reviews

857 Portland Rd

Saco, ME

04072

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Showing 468 reviews

August 15, 2019

they could not perform an alignment on my 32' Forrester I called before to ask if they could, they said yes. I arrived , they took my camper and discovered that they couldn't do the alignment. This is so More

by Harry_53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alan McKenzie
Sep 03, 2019 -

Ira Ford Saco responded

Harry - It sounds like there was a miscommunication on our end and I truly apologize for the inconvenience this caused you. I would like to get the details of what transpired here so I can address it, but I am unable to find your contact information from this review. Would you consider giving me a call? Thank you, Scott Coon - Service Manager - 207-571-5032

August 14, 2019

Excellent Service Department I called the service department when car started to make a very loud metal on metal noise. We were heading out of state in 2 days. Stacey got us in fo More

by Jtv2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Drummey
Aug 15, 2019 -

Ira Ford Saco responded

Thank you for taking the time to review Prime Ford - Saco! It really means a lot to hear that you’re happy and that Stacey demonstrated excellent customer service regarding your car's repair needs. Thank you for your business and hope to see you again soon!

August 09, 2019

Great experience Had my car towed there while I was on vacation. They were able to fit me in on a busy day and fixed my car within a few hours. Car was covered by the More

by Andy50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Aug 09, 2019 -

Ira Ford Saco responded

HI Andy - We are so glad that our team was able to help take care of your repairs and recall work while you were on vacation! Thank you very much for stopping by to write us a great review. Have a fantastic weekend.

August 09, 2019

Service My Ford Explorer had major work done over the last three weeks. Some of my parts were back ordered and I need to use a loaner. Similar size loaner was More

by MAYNARDBRYANJ2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Beaulieu
Aug 12, 2019 -

Ira Ford Saco responded

It's wonderful to see your five-stars! We are delighted to hear that you were able to enjoy your loaner while your Ford Explorer was getting repaired. If any future issues should arise, the team at Prime Ford - Saco will be here to help. Thanks so much.

August 08, 2019

Amazing salesman Mike Meyer Mike Meyer was my sales man, and I’ve had a horrible experience in the past with buying vehicles and with salesman. However Mike I could tell from the More

by Kayla087
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Meyer
Aug 08, 2019 -

Ira Ford Saco responded

Hi Kayla - We are so happy to hear that Mike's service stood out from previous salesmen and that he worked hard to find you the right car! Thank you so much for stopping by to recommend him. All of us at Prime Ford - Saco appreciate your business and wish you many safe miles in your new ride!

August 05, 2019

Jessie was very polite and helpful with our warranty work. Jessie was very polite and professional with handling our warranty work. The shop was clean and organized. It was easy to navigate being our first vis More

by RCrispin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie
Aug 05, 2019 -

Ira Ford Saco responded

Thank you for your review of Prime Ford - Saco! We appreciate your positive feedback about Jessie on our team and about our dealership, too. We hope to see you again in the future and have a great day!

July 31, 2019

Jesse is awesome! Great service! Jesse handled everything for me. I would highly recommend Prime Ford for all your service needs. Rebecca was helpful too when Jesse was More

by Mxp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Beulieau
Jul 31, 2019 -

Ira Ford Saco responded

Customer service is our priority so this is great to read! Thanks so much for choosing Prime Ford - Saco for all your auto service needs. We look forward to your next visit with us.

July 29, 2019

Great car buying experience! Great people! Made the deal for my F-150 and began talking about accessories. I wanted splash guards, vent shades and a tonneau cover. They came back More

by mcgrath1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave, Tracy
Jul 30, 2019 -

Ira Ford Saco responded

What a fantastic review! We are so glad that you got into the exactly the truck you wanted. Congratulations on your Ford F-150! Thank you for posting about your experience and for trusting Prime Ford - Saco with your business.

July 24, 2019

Best Ford Service Department My wife and I travel all over the country with our Ford truck, so we use a lot of different service departments and Prime Ford by far is the best we’ More

by CJ357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy and Rebecca
Jul 24, 2019 -

Ira Ford Saco responded

Thank you for your review of Prime Ford - Saco! I'm happy to know we demonstrated wonderful customer service to you and your wife while you were traveling. We value our customers and I'm glad this was proven to you by our staff. Thank you for your kind recommendation and I hope you have a great day!

July 20, 2019

Great place to buy a car Very helpful salesman (Frank) ... answered all my questions and searched for vehicles that met my requirements. I had visited several dealers but Prim More

by Scramjet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Jul 22, 2019 -

Ira Ford Saco responded

We are so happy that our service stood out to you! It's also wonderful to hear that Frank helped you get into a new car the same day. Thanks so much for reviewing us!

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