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Ira Lexus Danvers

Danvers, MA

4.8
1,422 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,422 reviews

October 07, 2025

Timely, professional and attentive. Dennis Pellegrino and Tom who greats us as we arrive embody the true meaning of professional customer service. More

by Gemz14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino, Tom
October 07, 2025

This dealership is clean and the staff is courteous and efficient! The experience was overall a wonderful experience! More

by angelaj424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Jennings
Oct 08, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 06, 2025

Abraham was simply the best! I called on Friday panicked about a leak in my car. He scheduled me to come Saturday and promised me a loaner car. He greeted me with courtesy, said More

by Sandalino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
Oct 08, 2025 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! We are always more than happy to assist you if anything else comes up. Take care!

October 06, 2025

Ira always goes above and beyond in their customer service! Every person we deal with is the epitome of professional! More

by Ldiisso
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2025 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! We are always more than happy to assist you if anything else comes up. Take care!

October 06, 2025

Jason Piazza was wonderful, very helpful and knowledgeable. A true pleasure to work. We love our new car too! More

by MWalls.apn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Piazza
Oct 08, 2025 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! If you have any further questions, please don't hesitate to reach out!

October 05, 2025

Great customer service and technical ability, able to repair within 2 day time despite multiple issues. Provided free loaner car and kept us up to date More

by khaqanahmed.a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias
Oct 08, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2025

The service is ok but the process when it comes to renter car is suck. They rush you like you will never return a car. More

by Rondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael (Mike) Carbone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2025 -

Ira Lexus Danvers responded

Thank you for providing the feedback. Service loaners are provided as a courtesy to our Lexus guests and due to limited availability, we do ask that they get returned once service is completed. We would like to speak with you about your concern with the time in the loaner vehicle. Please contact our service director, Rick Chase, rchase@group1auto.com 978-739-8619. Thank you. Willy Moy General Manager

October 04, 2025

Always polite and helpful. Easy to work with. Recommend them with out reservation, never recommend more than I need. More

by Jjbbllm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
Oct 07, 2025 -

Ira Lexus Danvers responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 04, 2025

Had my 35k service completed- Asst service mgr Abraham was extremely helpful. Had me in and out in no time on a busy Saturday morning. Another great customer service experience at Ira Lexus :) More

by Lexusfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham guillen
Oct 07, 2025 -

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

October 03, 2025

I have nothing but positive things to say about my interactions at Ira Lexus. My purchase was for a used Toyota RAV4 and was a purchase being made from the resident of another state, in this case Main More

by justicemaddocks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Giovannucci
Oct 05, 2025 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! We hope to see you soon!

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