Ira Lexus Danvers
Danvers, MA
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I had my great experience with Ira Lexu. They have a welcoming environment, amazing customer service agents who took the time to address my car issues and fixing it in a timely manner. Rich They have a welcoming environment, amazing customer service agents who took the time to address my car issues and fixing it in a timely manner. Richard Cunningham was absolutely made my whole experience an amazing experience. He was very respectful and he addressed my car issues in a very knowledgeable way. More
Very accommodating and consistent when making deals. Staff is very knowledgeable. It was a pleasure doing business at Ira Lexus! Shout out to Mark Gordon for making things go smoothly. Staff is very knowledgeable. It was a pleasure doing business at Ira Lexus! Shout out to Mark Gordon for making things go smoothly. More
The first thing is that it was the first time I visited Ira Lexus and I was impressed, fast service with very good attention. Elias was my advisor, his customer service is excellent. Ira Lexus and I was impressed, fast service with very good attention. Elias was my advisor, his customer service is excellent. More
Fast, friendly service! Answered all my questions, made the process so easy. It is always great to see the same familiar faces over the years. Answered all my questions, made the process so easy. It is always great to see the same familiar faces over the years. More
My first visit to the service center- everyone was extremely helpful and friendly. I chose to wait while my car was being serviced. The waiting room was very comfortable plus it had a cafe with plenty extremely helpful and friendly. I chose to wait while my car was being serviced. The waiting room was very comfortable plus it had a cafe with plenty of choices. My car was ready within the time frame I was given. My car looked wonderful- washed and the interior cleaned! Thank-you! More
Excellent experience with Ira Lexus today! My car was due for a maintenance visit, they picked up my car this morning and gave me a loaner car,! I was informed about what my car needed and the My car was due for a maintenance visit, they picked up my car this morning and gave me a loaner car,! I was informed about what my car needed and they were very thorough in explaining. My car was returned to me by a very nice staff member! Very impressed! More
Great service. Everything explained to me. Service representative professional and helpful and very nice. Helped offer services for easy loaner car which was import Everything explained to me. Service representative professional and helpful and very nice. Helped offer services for easy loaner car which was important. More
Joe Capprini was my service manager and he was excellent. He was the best service manager I have ever worked with. From beginning to end he was professional, knowledgeable and accommodating. I can’t say enou He was the best service manager I have ever worked with. From beginning to end he was professional, knowledgeable and accommodating. I can’t say enough good things about him and my most recent experience with Lexus service Danvers. More
Sales associate is courteous and diligent. After a hiccup (that could have happened anywhere), he followed up to verify my concern was addressed. After a hiccup (that could have happened anywhere), he followed up to verify my concern was addressed. More


