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Ira Lexus Danvers

Danvers, MA

4.8
1,565 Reviews

101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,565 reviews

February 18, 2026

I had my great experience with Ira Lexu. They have a welcoming environment, amazing customer service agents who took the time to address my car issues and fixing it in a timely manner. Rich More

by mieidres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Cunningham. 5 stars service
February 17, 2026

Very accommodating and consistent when making deals. Staff is very knowledgeable. It was a pleasure doing business at Ira Lexus! Shout out to Mark Gordon for making things go smoothly. More

by Medic103@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willy Moy, Mark Gordon
February 15, 2026

The first thing is that it was the first time I visited Ira Lexus and I was impressed, fast service with very good attention. Elias was my advisor, his customer service is excellent. More

by bpbluesky72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias
Feb 18, 2026 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 14, 2026

Awesome service as usual, from the valet service to my advisor Jen Perry. Five star review. More

by gengrella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Perry
Feb 14, 2026 -

gengrella responded

My day started off finding my car stalled and would not start. Jen advised me. I had an appt and loaner in 1 hr and my new battery installed by the end of the day.

February 14, 2026

Fast, friendly service! Answered all my questions, made the process so easy. It is always great to see the same familiar faces over the years. More

by sara.valentine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Guillen
Feb 14, 2026 -

sara.valentine responded

Always providing great service!

February 12, 2026

My first visit to the service center- everyone was extremely helpful and friendly. I chose to wait while my car was being serviced. The waiting room was very comfortable plus it had a cafe with plenty More

by Marylgriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias, Crandell
Feb 14, 2026 -

Ira Lexus Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

February 12, 2026

Excellent experience with Ira Lexus today! My car was due for a maintenance visit, they picked up my car this morning and gave me a loaner car,! I was informed about what my car needed and the More

by Kathleen Sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
Feb 14, 2026 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 11, 2026

Great service. Everything explained to me. Service representative professional and helpful and very nice. Helped offer services for easy loaner car which was import More

by Nancy.mamis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn at service dept
Feb 14, 2026 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 10, 2026

Joe Capprini was my service manager and he was excellent. He was the best service manager I have ever worked with. From beginning to end he was professional, knowledgeable and accommodating. I can’t say enou More

by Sheilah Reichardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
Feb 13, 2026 -

Ira Lexus Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

February 07, 2026

Sales associate is courteous and diligent. After a hiccup (that could have happened anywhere), he followed up to verify my concern was addressed. More

by hondaowner123
Recommend Dealer
Yes
Employees Worked With
Ray Hovsepian
Feb 11, 2026 -

Ira Lexus Danvers responded

Hi, thank you so much for your feedback! We hope you have a great day!

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