Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ira Lexus Danvers

Danvers, MA

Overview
Reviews
4.8
1,537 Reviews
Call Dealership (978) 739-8705
View Awards

101 Andover Street Route 114

Danvers, MA

01923

Directions

By Type

Showing 1,537 reviews

January 16, 2024

The employees is really nice and understands the situation about our car and explained the price More

by Ldessources51021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack
Report | Print
Jan 18, 2024 -

Ira Lexus Danvers responded

Congratulations on your new vehicle! We are thrilled to have provided you with a nice and understanding sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 14, 2024

The person helping me was extremely polite and provided great service! He went the extra mile More

by Jj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Carbone, Rich Madden
Report | Print
Jan 17, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a polite experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 13, 2024

Excellent service department! Very friendly, fairly priced, and promptly repaired. The communication is top notch! More

by CW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
Jan 17, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 13, 2024

Great staff, friendly and approachable. Their lounge area is great, free snacks and drinks while you wait for your car to ne serviced. More

by blintz1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Jan 17, 2024 -

Ira Lexus Danvers responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

January 13, 2024

Very professional. Very accommodating. Quality work. Quality people. They are the reason it would be difficult to change to another dealer or make of car. More

by julmch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry, Joan Smith, Mark Mclean, Michael Carbone
Report | Print
Jan 17, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 13, 2024

I was treated with welcoming, professional courtesy and all of my required service was completed in better than expected time. Waiting area was clean and well stocked with refreshments. More

by Odypowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Jan 16, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 13, 2024

If looking at a USED car goto another dealership owned by Group 1 Automotive and have it transferred first. SKIP THE Lexus dealership. More

by AT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manager who Willy Moy, knows his name., Willy Moy
Report | Print
Jan 17, 2024 -

Ira Lexus Danvers responded

Thank you for your comments regarding your last visit. We apologize we were not able to come to terms with you and wish you the best in your search for a vehicle.

January 12, 2024

They are responsive, listen and go out of their way to be helpful. The location is easy to reach and is well cared for! More

by Randolph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Jan 13, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a responsive and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 12, 2024

You take good care of your customers and I feel confident that my car is checked over and safe! More

by deebmeeker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Report | Print
Jan 16, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 11, 2024

My service was top notch! High class all the way from when you drive your car into the bay and they register you in. More

by Brendasweetland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Report | Print
Jan 13, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

1
...
99
100
101
...
154