Ira Lexus Danvers

Amazing Customer Service!🌠🌠🌠🌠🌠 Jennifer Perry treated me like a VIP during my visit to Ira Lexus today. The service Dept was very busy, but that did not reflect on the service she p Jennifer Perry treated me like a VIP during my visit to Ira Lexus today. The service Dept was very busy, but that did not reflect on the service she provided. She answered my questions, addressed my concerns and she handled my visit from start to finish. She is exceptional and a pleasure to work with. One of the reasons I travel to Ira Lexus in Danvers is bc I consistently receive superior customer service!! Tom Middleton always greets you with a smile and assures you that you're driving a dependable car and you're in good hands! More

Oil change Jeniffer was very polite she took my Order Right away and after that she guided me to the waiting room she said it will take 1 1/2 hr for oil Chan Jeniffer was very polite she took my Order Right away and after that she guided me to the waiting room she said it will take 1 1/2 hr for oil Change More

Six month service Everything was explained throughly to me, so I could make a wise decisions on what additional services needed to be done. I appreciated this greatly. Everything was explained throughly to me, so I could make a wise decisions on what additional services needed to be done. I appreciated this greatly. More

Great experience. I had a great experience. My salesman, Elliot Honig, was very attentive, professional and answered all my questions. The staff was friendly. I would h I had a great experience. My salesman, Elliot Honig, was very attentive, professional and answered all my questions. The staff was friendly. I would highly recommend going IRA Lexus for your next car. More

Service I think the world of Dennis he rocks. I trust him, he is flexible, accommodate my schedule, works to get fair pricing and researched past service I think the world of Dennis he rocks. I trust him, he is flexible, accommodate my schedule, works to get fair pricing and researched past service As good as my service has been completing this survey has been a nightmare. Keep getting errors when I’ve completed all fields. Dennis’s name is not listed. Suggest fix survey. I won’t drive again More

60000 maintenance Very helpful with updates about car and recommendations for work that needed to be done. There was a rattle in car that they are able to pinpoint and Very helpful with updates about car and recommendations for work that needed to be done. There was a rattle in car that they are able to pinpoint and fix. More

Tyna is awesome Tyna toek is always courteous,professional and solid! Always a pleasure. Easy to work with and trust worthy. Recoomend to everyone i know! Good job. Tyna toek is always courteous,professional and solid! Always a pleasure. Easy to work with and trust worthy. Recoomend to everyone i know! Good job. More

Service visit Everything went well. My car was ready early and done perfectly. My car is an es350. I will come back for service. Thank you so much Everything went well. My car was ready early and done perfectly. My car is an es350. I will come back for service. Thank you so much More

Bert was great! Bert was a terrific sales rep and my wife and I enjoyed our experience working with him. He made the process easy and enjoyable. The only downside was Bert was a terrific sales rep and my wife and I enjoyed our experience working with him. He made the process easy and enjoyable. The only downside was a pushy business manager who was condescending when we rejected his extended warranty offers, but it wouldn’t stop us from working with Bert again. He definitely earned our trust and future business. More

Courteous and efficient service! Brendan is very efficient and my service appointment went very smoothly. I've been impressed with Ira Lexus service after many years at a different Le Brendan is very efficient and my service appointment went very smoothly. I've been impressed with Ira Lexus service after many years at a different Lexus dealership. So please keep up the good work and I will remain here. More