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Ira Lexus Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,406 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,406 reviews

September 19, 2025

The Manager was very professional, knowledgeable and helpful. The facility was extremely clean inside and out. Each time I’ve visited the dealership in the past it’s been a nice experience More

by giordanobob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham Guillen
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Sep 22, 2025 -

Ira Lexus Danvers responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 19, 2025

The IRA Lexus service center is very good! They provide a video by your technician explaining and showing items of concern. We work with Bryanna and appreciate her warm and welcoming service. More

by Debbi A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Bernard
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Sep 22, 2025 -

Ira Lexus Danvers responded

Hello Debbi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. If you have any further questions, please give us a call. We're always happy to help!

September 18, 2025

Great service department. We had a very helpful service manager Dennis Pellegrino answer all my questions great waiting area and a great snack bar. More

by Blazer10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis pellegrino
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Sep 20, 2025 -

Ira Lexus Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2025

The service at Ira Lexus in Danvers is excellent. Everything is explained in great detail to help you make an informed decision about the work needed to be done. I trust their recommendations and the More

by cboutin1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
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Sep 19, 2025 -

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

September 16, 2025

The staff is super nice and very helpful. I would go back in the future. More

by JMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2025 -

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

September 16, 2025

Wonderful experience all around! My sales person understood my needs and our financial person was clear and informative. More

by Jadesterling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard and Gabe
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Sep 19, 2025 -

Ira Lexus Danvers responded

Hi Jadesterling, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

September 15, 2025

Great customer service. They will go above and beyond to understand the issue and deliver to ensure client expectations are met More

by Jose621989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Sep 16, 2025 -

Ira Lexus Danvers responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

September 15, 2025

Very pleasant experience. Really trusted the mechanic who explained everything he was going to do. No pressure. More

by aandon53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Chase
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Sep 16, 2025 -

Ira Lexus Danvers responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2025

Everything was good besides the fact that a couple of items of mine were stolen out of my vehicle. Unfortunately they are untrustworthy. More

by Oalhawi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael (Mike) Carbone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2025 -

Ira Lexus Danvers responded

Thank for the comment. We take the concern of items beings taken out or missing very seriously and would like to speak with you about it. Please reach out to our service director, Rick Chase, rchase@group1auto.com 978-739-8619. Thank you Willy Moy General Manager

September 12, 2025

IRA. Lexus Service Department is tops in my book! You feel worry free and totally at eaze as they service your Lexus ride. The service technicians a More

by arthurgorrasi77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer is the best Service Manager
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Sep 14, 2025 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

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