Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Ira Lexus Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
715 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
Contact Dealership
View Awards

101 Andover Street Route 114

Danvers, MA

01923

Directions

By Type

Showing 715 reviews

May 24, 2024

Thanks for everything was a very good experience we have a nice car thanks for your help and your time good bless you. More

by Andres Caballero
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Banich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Andrés builes
Report | Print
May 24, 2024 -

Ira Lexus Danvers responded

Congratulations on your new vehicle! We're thrilled to have delivered a good sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
May 24, 2024

John is a great salesperson. He made me comfortable. It was a big purchase and he helped me get it done. Geoff in finance provided excellent customer service More

by kathrynkougias
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garden, Geoff
Report | Print
May 28, 2024 -

Ira Lexus Danvers responded

Congratulations on your new vehicle! We're thrilled that John and Geoff provided you with an excellent sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
May 22, 2024

They overbooked service and I could not pick up car till the following day, which was extraordinarily inconvenient. They should only make appointments for the number of cars they can deal with in one day. S More

by CRG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon I think. He was apologetic and overbooking not his fault. The managers should be in control of this.
Report | Print
May 23, 2024 -

Ira Lexus Danvers responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 10, 2024 -

Ira Lexus Danvers responded

We apologize for the inconvenience during your service visit and extended service time. We appreciate you taking the time to speak with Rick Chase our service manager and look forward to ensuring a proper service schedule at your next visit. Please contact Rick Chase with any future concerns at rchase@ group1 auto.com or 978-739-8608

Helpful
May 22, 2024

The service was very good And I like dealing with Jennifer In and out In fair amount of time More

by Nanashirleykg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. Jennifer
Report | Print
May 23, 2024 -

Ira Lexus Danvers responded

We're delighted to learn about your positive experience and the great assistance provided by Jennifer! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 22, 2024

I always have my car serviced at IRA Lexus and Brendan D and the team always do a fantastic job More

by Lindeal2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Ira Lexus Danvers responded

We're delighted to learn about your positive experience and the fantastic assistance provided by Brendan! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 21, 2024

Professional courteous service. I have been a customer for ten years and expect to be for years. More

by Davidkellyesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Ira Lexus Danvers responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 20, 2024

Jennifer was wonderful - great customer service, so nice, accommodating annd knowledgeable. Clearly customer satisfaction is very important to her. Many thanks! More

by hbouchard789
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
May 22, 2024 -

Ira Lexus Danvers responded

Thank you for sharing your experience! We're delighted to hear that Jennifer provided excellent customer service and made your visit a pleasant one. Her dedication to customer satisfaction is something we highly value. Many thanks for choosing us!

Helpful
May 20, 2024

Very friendly, knowledgeable and caring. Explained everything that needed to be done in a timely manner. More

by ron.menditto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Ira Lexus Danvers responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

Helpful
May 19, 2024

Great communication and very lovely person who took care of my during my visit, would recommend More

by brandonmkarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Ira Lexus Danvers responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 19, 2024

I will only see Jennifer Perry. She is great. The guy at the 1st desk near the front door had an extremely bad attitude, is arrogant, and looks at non-white or non-Asian guests with More

by fidelito.lledin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
May 22, 2024 -

Ira Lexus Danvers responded

Thank you for your kind words for our staff, we appreciate it!

Helpful
1
2
3
4
...
72