Ira Lexus Danvers

Joe Capprini was my service manager and he was excellent. He was the best service manager I have ever worked with. From beginning to end he was professional, knowledgeable and accommodating. I can’t say enou He was the best service manager I have ever worked with. From beginning to end he was professional, knowledgeable and accommodating. I can’t say enough good things about him and my most recent experience with Lexus service Danvers. More

Sales associate is courteous and diligent. After a hiccup (that could have happened anywhere), he followed up to verify my concern was addressed. After a hiccup (that could have happened anywhere), he followed up to verify my concern was addressed. More

Everyone is always so friendly and accommodating. I am never upsold or uninformed about the status of my service. I am never upsold or uninformed about the status of my service. More

Staff is professional, courteous, ready to help you and answer. Any questions you may have. I had a very good experience here at Ira Lexus. answer. Any questions you may have. I had a very good experience here at Ira Lexus. More

Love the customer care team. They make you feel like you are the main customer They make you feel like you are the main customer More

My advisor was great and respectful. Great service.my car drives perfectly well after maintenance work.. Great service.my car drives perfectly well after maintenance work.. More

Joe provided great help and highly professional service for a tricky situation. This included handling a remote transfer of my car, keeping me thoroughly informed, arranging transportation for pick-up. V for a tricky situation. This included handling a remote transfer of my car, keeping me thoroughly informed, arranging transportation for pick-up. Very pleasant and helpful. Dave was prompt and affable. Always very pleased with Ira Lexus Service. More

Ira Lexus always provides great service. Tyler is excellent to work with. He has great and fast communication and always goes above and beyond. Tyler is excellent to work with. He has great and fast communication and always goes above and beyond. More

The service technician was very helpful and upfront with the visit. They also finished up ahead of schedule! the visit. They also finished up ahead of schedule! More

Took care of my problem with dead battery with advice on how to procede and got me in for service same day. Got me a loaner when my issues could not be completed in same day. Jen totally explained the lo how to procede and got me in for service same day. Got me a loaner when my issues could not be completed in same day. Jen totally explained the loaner and navigation system. Made it safely home before dark and returned next morning to a successfully completed service. Your team is the best ! More