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Ira Lexus Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,292 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,292 reviews

September 06, 2024

As always, the service was exceptional and it was a true pleasure working with everyone involved. More

by duarteoliveira7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Guillen
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Sep 07, 2024 -

Ira Lexus Danvers responded

Hi, thank you so much for the positive review! Thank you, and have a fantastic day!

September 06, 2024

I had my car serviced at the dealership recently, and I'm really happy with the results! The staff was friendly and helpful from the moment I arrived. They gave me a thorough estimate and took the time to ex More

by ernesto20b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Costa, Jack Williams
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Sep 09, 2024 -

Ira Lexus Danvers responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 05, 2024

Dennis helped me with a difficult repair (shattered sunroof). He got the job done when two glass companies couldn’t. I have always taken my RX to the dealership for service and I will continue to do More

by acrandell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
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Sep 07, 2024 -

Ira Lexus Danvers responded

Hi, we're happy you found Dennis to be so supportive during your experience here at Ira Lexus. Until the next time we meet, take care!

September 05, 2024

Despite including a multi point check my cat had under inflated tires. The service bay manger was rude (made faces at me ) when I dropped the car and when I asked them to check my tires on pickup. General More

by Hmhinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Melloni
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Sep 07, 2024 -

Ira Lexus Danvers responded

Hmhinton, Thank you for your feedback and we are sorry about the interaction. There should never be a situation of an unwillingness to help out. Please reach out to our service manager team for more details. Rick Chase, rchase@group1auto.com 978-739-8619 or Brendan Deangelis, bdeangelis@group1auto.com 978-739-8611. Thank you, Willy Moy General Manager wmoy@group1auto.com

September 05, 2024

They are Courteous, very knowledgeable, accessible and extremely efficient. I appreciate their support when issues arise. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kal Dabliz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham
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Sep 07, 2024 -

Ira Lexus Danvers responded

Hi Susan, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

September 05, 2024

Excellent customer service and easy to access. Great communication. Very polite and friendly. Follow through is convenient and consistent. More

by betsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
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Sep 07, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2024

Service experience was excellent. Work performed completely and loaner made the arrangement convenient to my schedule. Highly recommend this dealership More

by Wjkeirans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Costa
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Sep 07, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ira Lexus

September 04, 2024

I had a great experience. Oil and filter change was quick and easy. Definitely will use again More

by Jcorrigan59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Bernard
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Sep 07, 2024 -

Ira Lexus Danvers responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 04, 2024

Thank you for taking the time to provide me with an excellent and great service More

by flygirl1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis , David Pierce
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Sep 06, 2024 -

Ira Lexus Danvers responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 03, 2024

We had a great experience at Ira Lexus in Danvers. The staff was very helpful. Attentive without being pushy. Follow-up after our purchase was also impressive. We highly recommend this dealership More

by billkoppes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mehman Abdulsalamov, John Ponce
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Sep 06, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

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