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Ira Lexus Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,292 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,292 reviews

August 29, 2024

It took almost 4 hours to do an oil change and have a technician look at my alignment, which is still pulling left. According to the technician, it’s common for the IS model to have an alignment issue. T More

by dbip21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember his name
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Sep 01, 2024 -

Ira Lexus Danvers responded

dbip21, We just received your comments, and are very sorry to hear about this. I would like to speak with you in person about your concern. Our service director also left you a voicemail. Please reach out to Rick Chase, rchase@group1auto.com, at 978-739-8619. Thank you. Willy Moy General Manager wmoy@group1auto.com

August 28, 2024

Need a new luxury car? Go to Ira Lexus in Danvers, MA on Boston's north shore. There you will be greeted by General Manager Michael Coco and "Super Sales engineer Jaime D More

by Dave D.
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mehman Abdulsalamov, Jaime De La Cruz
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Aug 29, 2024 -

Ira Lexus Danvers responded

Hi Dave, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 28, 2024

Everyone in there is fantastic. Jennifer is unbelievable Abraham unbelievable Tom unbelievable always treated fantastic They are the best. More

by Alezenski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Barrantes, Thomas Middleton
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Aug 31, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

August 28, 2024

IRA Lexus is my go to dealer- always consistent with impeccable service. Many thanks to Tom and Bryanna in service that helped me today! More

by Keefediane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna in Service, Thomas Middleton
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Aug 31, 2024 -

Ira Lexus Danvers responded

Hi, we're so happy we were able to help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ira Lexus!

August 27, 2024

Honest dealer, Jennifer Perry best service manager in Danvers MA. Repairs always quality, even hard to fix ones like finding air bleed from tire rim edge. More

by d2burque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
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Aug 31, 2024 -

Ira Lexus Danvers responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2024

From the moment I walked in I felt welcome. Everyone I dealt with especially John Ponce. We’re so informative and kind not to mention all the amenities which gives you an extra homey feeling. i More

by Sandy1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willy Moy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar, Mehman Abdulsalamov, John Ponce
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Aug 31, 2024 -

Ira Lexus Danvers responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2024

The agent was very nice and pleasant to work with. He is not pushing and explained patiently to us. More

by Fliu_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pelligrno
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Aug 31, 2024 -

Ira Lexus Danvers responded

Hi, thank you so much for your positive comments about Ira Lexus! We are always more than happy to assist you if anything else comes up. Take care!

August 27, 2024

Tyler took excellent care of me. I had a lot of work to be done. Tyler kept me me up to date on the progress. More

by jacquemargolycz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Costa
Report | Print
Aug 31, 2024 -

Ira Lexus Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2024

The staff was very friendly and accommodating, never felt any pressure into a sales pitch. More

by msvgundam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willy Moy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kal Dabliz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mehman Abdulsalamov
Report | Print
Aug 31, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 25, 2024

Good service great pick up of my car super convenient reliable. Got the work done on time. However you should not ask for a minimum number of words for a written review. Makes me not want to write anythi More

by katherinehendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Report | Print
Aug 31, 2024 -

Ira Lexus Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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