Ira Lexus Danvers

They are very thorough & I feel my car is in good hands. I know it's getting a good check-up.. I know it's getting a good check-up.. More

Our 1st service with our new RX350h. Everyone we met with was attentive, courteous, and answered all our questions about our new Lexus. Had one several year ago. Very pleased that we ret Everyone we met with was attentive, courteous, and answered all our questions about our new Lexus. Had one several year ago. Very pleased that we returned to the Lexus family. More

Outstanding service I can trust. They go above and beyond to accommodate last minute appointments and look for ways to minimize expense. They go above and beyond to accommodate last minute appointments and look for ways to minimize expense. More

Great service from the staff. The waiting area for customers is great. There are beverages and snacks while you wait. The waiting area for customers is great. There are beverages and snacks while you wait. More

they made the process really easy. it was a very comfortable process!!! Jeff was great!!! it was a very comfortable process!!! Jeff was great!!! More

I Called and inquired about a vehicle. Spoke to Mike Walsh, unprofessional. We went over details on buying a car they had incoming. I told him I would be driving up from NY, financing and Spoke to Mike Walsh, unprofessional. We went over details on buying a car they had incoming. I told him I would be driving up from NY, financing and trading in, but trade is optional if it’s more of a hassle. Tells me times are changing where buying out of state requires them to hold a vehicle until my state send them the registration then they can release vehicle, which makes no sense. I already purchased the vehicle why would I allow you to hold the vehicle? They would have both my trade and the new vehicle. Basically make 2 trips to get the car. Which is completely false, I buy 3-5 cars a year out of state. All documents FedEx and car can be delivered to me, registered or unregistered. Don’t waste your time here unless you live locally. More

My Lexus 250 UXH was brought in for six-month service. My appointment was at 10:45 AM. The service manager, Mark McLean, helped me within a couple minutes of my arrival, and my vehicle was moved in to the My appointment was at 10:45 AM. The service manager, Mark McLean, helped me within a couple minutes of my arrival, and my vehicle was moved in to the service bay quickly. I waited for my vehicle and was kept apprised of the progress of the service, which took 2 hours. My service was completed and my vehicle returned to me serviced, washed and cleaned inside and out before 2 PM. I was very satisfied with the service I received at IRA Lexus of Danvers! More

People are wonderful there and Brendan is the best only one I deal with. Very pleased one I deal with. Very pleased More

Good service. A little pricy every time I come in for support, but decent value A little pricy every time I come in for support, but decent value More

This is our second time purchasing a vehicle from Ira Lexus. Mark Gordon, was our salesperson both times, first time in 2015 and 2024. I found that to be amazing! The entire process was easy and stress Lexus. Mark Gordon, was our salesperson both times, first time in 2015 and 2024. I found that to be amazing! The entire process was easy and stress free. We highly recommend Mark and Ira Lexus. More