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Ira Lexus Danvers

Danvers, MA

4.8
1,565 Reviews

101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,565 reviews

February 22, 2024

Take my Lexus here for every service and they are always great! Never any issues More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Barrantes
Feb 24, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 22, 2024

Fantastic service. Quick and easy for me. Car was was very appreciated. Thank you very much More

by Cerreta2895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy An
Feb 25, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a fantastic experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 22, 2024

The staff are always very professional, friendly and accommodating. I have used Ira Lexus since I purchased my Lexus in 2015. Please bring back the RX! More

by Sammadeiros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Feb 24, 2024 -

Ira Lexus Danvers responded

We appreciate your continued trust in our dealership and are glad to hear about your positive experiences with our staff. Your feedback is important to us, and we understand your sentiment about the RX. We're here to assist you, and we value your loyalty as a customer. Thank you for choosing Ira Lexus of Danvers!

February 21, 2024

Brandon has always been knowledgeable, helpful & accommodating. It is so great to work wth him! More

by Carol
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan DeAngelis
Feb 24, 2024 -

Ira Lexus Danvers responded

We're pleased to hear that Brandon has consistently provided you with knowledgeable, helpful, and accommodating service! Customer satisfaction is our top priority, and we're grateful for your positive feedback. Thank you for choosing us, and we appreciate your ongoing trust and support!

February 21, 2024

All staff is excellent: knowledgeable, honest, helpful. I genuinely enjoyed working with each staff member I met and never felt like I was being pressured into anything. More

by sem735
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Banich, James Brooks, Jeffrey Hernandez
Feb 24, 2024 -

Ira Lexus Danvers responded

We're thrilled to hear that you had an excellent experience with our staff! It's wonderful to know that you found us knowledgeable, honest, and helpful. Our team values your satisfaction, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to serving you again in the future!

February 19, 2024

Mark Gordon was a great dealer. He was respectful and calm. He does not pressure the buyer to buy his vehicles like most dealers do. He makes the customer feel comfortable. More

by tola_
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Gordon
Feb 23, 2024 -

Ira Lexus Danvers responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 18, 2024

Very kind and helpful when I went in to have my second key programmed and a service. More

by Jenn P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy An
Feb 23, 2024 -

Ira Lexus Danvers responded

Thank you for the kind words Jenn! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 16, 2024

My experience purchasing a vehicle at IRA Lexus Danvers with Mike Walsh and Tom Chausse was exceptional! From start to finish Tom was professional, knowledgeable and went above and beyond to ensure my purc More

by janeperreault
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Banich, Thomas Chausse, Mike Walsh
Feb 23, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear about your exceptional experience purchasing a vehicle at Ira Lexus of Danvers with Mike and Tom. It's wonderful to know that Tom provided professional and knowledgeable service, going above and beyond to ensure a smooth purchase. Recommendations from satisfied customers like yourself are valuable, and we appreciate your kind words. Safe travels in your new vehicle!

February 15, 2024

Dropped car off for 70K service Brendan is always awesome. Thank you & will come back for sure. More

by Locquy
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 17, 2024 -

Ira Lexus Danvers responded

We're delighted that Brendan provided awesome service during your 70K service. Thank you for choosing us, and we appreciate your positive feedback. We look forward to serving you again in the future!

February 15, 2024

Jennifer Perry was excellent- wonderful customer service! ! Very accommodating dealership and friendly. Can’t say enough!! More

by amvr103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Feb 17, 2024 -

Ira Lexus Danvers responded

We're thrilled to hear about your excellent experience with Jennifer and our dealership! Providing wonderful customer service and being accommodating are top priorities for us. Thank you for your kind words, and we'll be sure to pass along your appreciation to Jennifer. We appreciate your business and look forward to serving you again in the future!

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