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Ira Lexus Danvers

Danvers, MA

4.8
1,585 Reviews

101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,585 reviews

March 19, 2024

Rick KIZNER was very good with communication. They gave me many options. I was happy with my trade in value. Abraham Guillen was excellent as well. He helped with all the features. More

by sullivanjam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Guillen, Willy Moy, Mehman Abdulsalamov, Richard (Rick) Kizner
Mar 22, 2024 -

Ira Lexus Danvers responded

It's great to hear that Rick and Abraham provided you with a positive experience at the dealership! We're glad Rick was good with communication and provided you with options, and that you were happy with your trade-in value. We're also pleased to hear that Abraham was excellent in helping you with all the features of your vehicle. Enjoy your new vehicle!

March 18, 2024

Fabulous as usual. Dennis took care everything. Needed new tires and brakes. Called on Tuesday, got an appointment on Thursday at 10. Had the valet service. Car picked More

by Getreidegasse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino, Frank Carchedi
Mar 22, 2024 -

Ira Lexus Danvers responded

That's wonderful to hear! We're thrilled that you had a fabulous experience, especially with Dennis taking care of everything for you. It's great that you were able to get new tires and brakes quickly and efficiently. We appreciate your kind words about our valet service and loaner car options, as well as your satisfaction with your Lexus RX350. Thank you for choosing us as your dealer, and we look forward to continuing to provide you with great service in the future.

March 18, 2024

Tom Chausse was great to deal with -- no high pressure sales tactics. Felt like I was treated openly and honestly the whole time and he was more concerned about getting me into the right car, then just ma More

by Shawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Banich, Thomas Chausse
Mar 19, 2024 -

Ira Lexus Danvers responded

Thank you Shawn for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

March 16, 2024

Great experience - would highly recommend. They were flexible with my schedule and delivered on their word. The staff was honest and professional with all aspects of buying out new Lexus. Spec More

by Wikier72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willy Moy, Brandon Banich, Thomas Chausse
Mar 20, 2024 -

Ira Lexus Danvers responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

March 16, 2024

Joel Purdham of Ira Lexus is the best. Not only is he a man of service to our country as he is a Veteran but he went above and beyond to help me find a vehicle. He was honest and he accomm More

by Reignfreedom82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Purdham
Mar 20, 2024 -

Ira Lexus Danvers responded

Thank you for sharing your wonderful experience with Joel at Ira Lexus Danvers! It's great to hear that Joel provided exceptional customer service, was honest, and went above and beyond to help you find the right vehicle. Your recommendation of Joel for outstanding customer service and vehicle expertise is highly appreciated. Safe travels!

March 14, 2024

Excellent staff. Smooth process! Jake summit was wonderful and he made it all very easy. More

by cconsoles397
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willy Moy, Mehman Abdulsalamov, Jake Summit, Nikki Consoles
Mar 16, 2024 -

Ira Lexus Danvers responded

Thank you for sharing your positive experience! We're delighted to hear that Jake was wonderful and made the process very easy for you. We're here to help and ensure your satisfaction with our services.

March 10, 2024

Always great service and always done promptly and on time. Happy Lexus customer here. No complaints. More

by rooseveltdunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Mar 13, 2024 -

Ira Lexus Danvers responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 07, 2024

Cassidy An at the service counter was very helpful & pleasant. Nice loaner car. I would definitely recommend Ira Lexus! More

by healdhill
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy An
Mar 12, 2024 -

Ira Lexus Danvers responded

It's great to hear about your positive experience with Cassidy at the service counter and the pleasant assistance you received. We are glad the loaner car was a nice addition to your experience. Thank you for recommending Ira Lexus! Safe travels!

March 07, 2024

Dennis is always very helpful and thorough. I appreciate his help and willingness to discuss options. More

by Famiglietti1
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Mar 10, 2024 -

Ira Lexus Danvers responded

We're pleased to hear that Dennis has consistently provided helpful and thorough assistance. It's great that you appreciate his willingness to discuss options with you. Customer satisfaction is a top priority, and we're grateful for your positive feedback. Thank you for choosing us, and we look forward to serving you again!

March 05, 2024

Availability is great. We can always get an appointment when we need to and the car is always ready when promised. More

by Jfbagley13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Mar 09, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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