Ira Lexus Danvers - Service Center

Not too much confidence on the technicians to fully check on the vehicle especially when you know what you brought it in for. I thought sales reps were bad guess service in the technician side not to great on the vehicle especially when you know what you brought it in for. I thought sales reps were bad guess service in the technician side not to great either. More

Mark McLean was pleasant and professional Explained the service being done and called to let me know when vehicle was ready. Highly recommend Mark. Also like to mention that was greeted by Tom Middleton service being done and called to let me know when vehicle was ready. Highly recommend Mark. Also like to mention that was greeted by Tom Middleton in service drive, friendly and helpful. Great Team at Ira Lexus More

Great service, Dennis helped get my car serviced (timing belt and water pump). Strong communicator and kept me updated all along the way. Received a loaner and valet service which was a huge time saver when belt and water pump). Strong communicator and kept me updated all along the way. Received a loaner and valet service which was a huge time saver when I wasn’t able to make it to the service center. Highly recommend! More

Great customer service ! Was in touch with me about the status of the service. Very nice to deal with. Was in touch with me about the status of the service. Very nice to deal with. More

I had my car serviced at the dealership recently, and I'm really happy with the results! The staff was friendly and helpful from the moment I arrived. They gave me a thorough estimate and took the time to ex really happy with the results! The staff was friendly and helpful from the moment I arrived. They gave me a thorough estimate and took the time to explain the services my car needed. My vehicle came back to me in beautiful condition after the maintenance job was finished.I sincerely value the team's professionalism and consideration. I heartily urge anyone in need of auto repair to visit this dealership! More

Easy to make an appointment. Keeps you informed when you get service. Easy to deal with. Keeps you informed when you get service. Easy to deal with. More

Great service as always . Everyone I deal with is great , especially Jen in the service department Everyone I deal with is great , especially Jen in the service department More

As always, the service was exceptional and it was a true pleasure working with everyone involved. pleasure working with everyone involved. More

Dennis helped me with a difficult repair (shattered sunroof). He got the job done when two glass companies couldn’t. I have always taken my RX to the dealership for service and I will continue to do sunroof). He got the job done when two glass companies couldn’t. I have always taken my RX to the dealership for service and I will continue to do so. More

Service experience was excellent. Work performed completely and loaner made the arrangement convenient to my schedule. Highly recommend this dealership Work performed completely and loaner made the arrangement convenient to my schedule. Highly recommend this dealership More